Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,389 reviews

Mercure Krakow Stare Miasto - Image 1
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Pawia 18 B, 31154 Krakow, Poland

Description

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

Our accommodation(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

Telephone
Fax +48 12 225 11 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,389 reviews

TripAdvisor Rating  4.5/5  1,819 reviews

Certificate of excellence 2023

Super location just outside the okd town

Customer review rating 5.0/5

Steve B. Friends - Confirmed reviews ALL

Excellent helpful staff. Excellent breakfast. Competitive pricing.

Dear Steve, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our superb location just outside the old town, as well as the excellent service provided by our staff. It's great to know that you found our breakfast offerings to your satisfaction and that you appreciated our competitive pricing. We value your recommendation and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, Anastasiia Snizhko - Guest Experience Specialist

Well located, clean

Customer review rating 5.0/5

Andrea Families - Confirmed reviews ALL

Perfect location, clean rooms, very nice atmosphere and helpful staff

Dear Andrea, Thank you for your review. We're delighted to hear that you found our hotel to be in a perfect location and that you appreciated the cleanliness of our rooms. It's wonderful to know that you enjoyed the atmosphere and found our staff to be helpful. We appreciate your feedback and hope to welcome you back for another pleasant stay soon. Best regards, Anastasiia Snizhko - Guest Experience Specialist

Excellent stay

Customer review rating 5.0/5

Simon J. Business - Confirmed reviews ALL

Very clean, comfortable, affordable hotel in an excellent location. Helpful and friendly staff too.

Dear Simon, Thank you for sharing your feedback. We're thrilled to hear that you had an excellent stay with us and that you found our hotel to be very clean, comfortable, and affordable. It's fantastic to know that our location suited your needs and that you experienced helpful and friendly service from our staff. We appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Krakow. Best regards, Anastasiia Snizhko - Guest Experience Specialist

The best bacon!

TripAdvisor rating 4.0/5

Sarah C TripAdvisor review

Location is very good, right across the train station and a big shopping mall. Room is spacious, clean and comfortable. Breakfast buffet has a wide selection, including a good variety of fruits. Bacon was the best, cooked as you order. Staff could smile more though. The hotel's tradition of giving pretzel to guests checking out is a nice touch.

enchanting stay

Customer review rating 5.0/5

M. Couples - Confirmed reviews ALL

Great place near the cathedral. The place is absolutely great, the rooms are top notch, the bedding and furnishings of excellent quality. Impeccable welcome and service.

Dear M., Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, The Mercure Krakow Old Town Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,501 reviews 9.8/10 Location
  • 1,300 reviews 9/10 Room
  • 1,712 reviews 9.7/10 Service
  • 24 reviews 9.2/10 WiFi
  • 871 reviews 9.4/10 Breakfast
  • 598 reviews 9.3/10 Food
  • 585 reviews 9.4/10 Cleanliness
  • 553 reviews 8.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.