Hotel - ibis Styles London Kensington
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Ibis Styles Hotel

ibis Styles London Kensington Hotel

15 25 Hogarth Road 
SW50QJ  LONDON
UNITED KINGDOM

1,049 reviews
TripAdvisor Rating Based on 1,049 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Concierge

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Concierge

Catering

  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Our 115 newly-refurbished, fully air-conditioned rooms are bright, minimalist and modern, providing a calm and relaxing environment to unwind after a full day exploring the delights of the city.

  • 116 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Styles London Kensington

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,049 reviews
MykeVT 2017/06/26
« Great start... but the aircon failed... ruining the rest of the stay »

We were warmly welcomed into the hotel and pleasantly surprised by the large size of the room. We were located on level 4 in a twin room - unlike other European hotels they actually separate the twin beds from each other. The aircon clanked every so often but it worked. The continental breakfast was really good and the staff friendly - if you are in a rush the take-away bag is a great option. it's also a short walk from Earls Court Station making it a great place for exploring London. Would have rated it 9 stars if the so called heat wave didn't hit and the aircon died. Our room was unbearable and a nice staff member moved us to another room and the aircon failed there as well. Unfortunately none of the staff really knew how to operate the aircon as each recommended a different setting. Also just because it is blowing air doesn't mean it is working (remember it gave a clanking sound earlier!) We were offered a little desk fan, that didn't help much. We booked this hotel because it had the aircon as it was summer and we needed it. There was warning about the heatwave so hotel management should have checked and ensured the aircon was going to work. But what really got most visitors upset was that the aircon was working perfectly fine in the reception and breakfast areas. It would have been nice if management had of allowed the staff to offer complimentary drinks or some other form of compensation, but they were unable to offer anything (our complaint isn't with them!). The failure of the aircon turned the end of our holiday into a not so pleasant experience.

Márcio B 2017/05/02
« Simple details makes the difference »

Not happy the way I have been treated by reception. I hope you do not take the rooms which are in the attached and cold building. Breakfast is great and people which work down there are also great. Very small and cold room. Toilette even small, window entering cold wind, shower not working properly. Maintenance stuff in the middle of the corridor, not settle or organized.

O1992IXmichaelr 2017/03/28
« Good value but could be better. »

The hotel offers good value but that is tempered with poor sound insulation and irritating issues. The rooms are well maintained, clean, bright with all the amenities you would associate with a budget hotel. The reception staff were friendly and welcoming and check-in and check-out were efficient. The walls to the rooms are not well insulated and so sounds from neighbouring rooms can be a nuisance particularly if they are late night revellers. The irritations were that there was a smell of fresh paint in the corridor and even a paint brush left on the floor near the lift. The lifts are small and slow meaning we often took the stairs down to reception and breakfast areas. The shower gel in the room was empty and never replenished during our stay despite raising the matter with reception staff. The sofa in the room was made up as a single bed but we hadn't wanted or requested it. The TV in my daughters room did not work.

I5204LUterryh 2017/02/13
« Terry-Bristo »

Four pals had a good weekend staying here although the two single rooms were too small for big lads. Beds and temperatures were comfortable and staff friendly and helpful. The buffet breakfast was good.Good and the area ideal for eating and drinking and for transport links.

H9603_GM, Assistant Hotel Manager at Ibis Styles London Kensington, responded to this review

Dear Guest, Thank you for your four star review. I am pleased to know you really had a lovely stay with us and enjoyed our breakfast. I am also glad that you enjoyed our fantastic central location and all the amenities that the surrounding area has to offer. Once again I would like to thank you for taking the time to post your review and I look forward to welcoming you back. Regards, Paul

rhiannonc770 2017/02/13
« Good value for the area »

Overall an ok expereince. Was not as good as my IBIS Style experience in Birmingham nor Liverpool. Reasons- slightly tattier room, smaller less practical bathroom, no wardrobe, iron burn mark on the carpet, no free hot drinks machine to use in the evening. Good points-nice breakfast, great location, not bad price for a room in that location. Would i recommend it to others- yes

H9603_GM, Assistant Hotel Manager at Ibis Styles London Kensington, responded to this review

Dear Guest, Thank you for your detailed feedback regarding your recent stay with us. I am sorry to hear you did not enjoy some elements of your stay. On a positive side, I am delighted that you found our hotel to be perfect for your needs. We look forward to every opportunity of welcoming you back in the near future. Regards, Paul

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