Hotel Royal Hoi An - MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 983 reviews

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Description

Hotel extras

  • "10 minute walk to majestic old quarter of Hoi An "

  • The highest rooftop pool and bar in Hoi An.

  • Delicious and diverse dining experiences

  • Stylish mosaic-tiled outdoor pools

  • Stunning riverside location in the old town

Our accommodation(s)

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Hotel location

Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street, Cam Pho Ward
51000 HOI AN
Vietnam

GPS:15.876437, 108.320335

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  983 reviews

TripAdvisor Rating  4.5/5  1,831 reviews

Certificate of excellence 2023

perfect stay

Customer review rating 5.0/5

Peter Couples - Confirmed reviews ALL

Everything was as expected or better. Staff were helpful and charming in all departments. Uyen was extremely helpful at check in and through our stay whenever we had questions. Chef Tuyen cooked us the best meal we have ever had.

Beautiful hotel close to all the Hoi An action

Customer review rating 5.0/5

Wearytravellers Couples - Confirmed reviews ALL

Our week at the Hotel Royal was a delight. The room was generous, the facilities were excellent, and the staff attentive. The hotel is a brilliant base from which to undertake tours and explore the region.

Amazing Stay

Customer review rating 4.5/5

Noemi N. Couples - Confirmed reviews ALL

We stayed at the Royal Hotel for three nights for our honeymoon. The hotel is well located, approximately five minutes walking to the old town. Breakfast is really good, rooms are new and the staff is amazing! The swimming pool on the 8th floor is the cherry on the cake! We loved this hotel very much, highly recommend.

Lovely Service, comfortable Hotel

Customer review rating 4.0/5

Jess Couples - Confirmed reviews ALL

Lovely 5 nights with Hotel Royal Hoi An! Thank you very much for having us! The staff could not have been more friendly and welcoming which is exactly what you need when traveling such a long time like my partner and I had been by the time we arrived! The only thing we did notice is how ‘clunky’ the hotel layout felt - it was a little odd feeling in a way given we were staying in another building - the lighting also in the lobby perhaps could be considered to be changed to a ‘warm’ light and not the cool light which is currently installed. Food for thought! :-)

Enjoyable experience

TripAdvisor rating 5.0/5

nolanar Friends getaway - TripAdvisor review

Royal Hoi an is in the west part of Hoi a town on the river front which is much quieter than the Hustle and bustle of the town centre. It’s devidied into two building- the newer Wakuku Wing from 2018 and the older Satoro Wing from 2014. The Wakuku building is much more impressive building with nice interior design with outdoor terrace for meals whilst the Satoro looks aged inside with more Interior of the 90-es and makes it look less like a 5 star hotel. They have 11 bicycle for guest for no charge.Concierge is in the older Satoro building. Initial room was 807 and 801 Both suite on the 8th floor. 8th floor unfortunately is very warm on the corridor as just under the roof and more attic level height ceilings in the rooms. It had a smaller living and a large dining table unlike 801 which had a good size Living. There is a large bathroom with two cubicles- shower and commode with a large bath tube. 801 has a similar set up, closer to the lift and a larger living and smaller dining area. Bed was at three far end adjacent to the doors out to the terrace. There is a small terrace with a table and three chairs with view of the front of the building. The suites were rather dark with a musky smell like they do not get used or aired very often. As the aircon sensors was not working we were moved into Suite 2708 the Wakuku suite on the 7th floor which is a great step up in both interior and size to the Wakuku suite ie 807. Beautiful marble tiled interior, birch and modern. Large dining room with table for 6 , bar area, with seating for 3 . Noise issues exterior both from room 2709 due to the gap below the door and also corridor and external To building with the constant honking. There is also noise at night as they cleaning the Deck and executive lounge as the chairs are being dragged and it just above the room. Large bedroom With two balconies and a large bathroom with circular bathtub slightly elevated in the middle with two cubicle Just at the corner of the new building so lots of street noise ie honking and also people shouting from time to time. Also at night dragging of chairs in the lounge can be hear in the room. Executive Lounge on the 8th floor adjacent to the deck is open from 11-10 with happy hour 4.30-7 with free cocktail- the same three cocktails( pandan field, with some other spirits with mixers. Finger Food selection were average to good. Service was attentive. Breakfast- Faifo restaurant . Good selection of Asian and western food. A noddle, egg and pancake/ waffle station . Good juices, fruits ripe on most days. Usual composition of a full English. Lack of napkins being replaced as tables are used. A lack of larger tables for party of 4 as do not fit well in the standard table 4 which is more suited for two or three. The manager Stuart was excellent with the issues we had in the room with the aircon. He had the maintenance guys up there very quickly, identified the issue and moved us to another room.

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Other web-users rate our hotel

  • 444 reviews 9.7/10 Location
  • 561 reviews 8.8/10 Room
  • 684 reviews 9.3/10 Service
  • 298 reviews 9.2/10 Breakfast
  • 186 reviews 8.7/10 Vibe
  • 165 reviews 9.5/10 Pool
  • 132 reviews 8.5/10 Cleanliness
  • 71 reviews 9/10 Bar

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