Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.0/5 2,335 reviews

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Orchard District, 28 Stevens Road 01 02, 257878, 257878 SINGAPORE, Singapore

Description

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Telephone
Fax +65 6491 6085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature western dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,335 reviews

TripAdvisor Rating  4.5/5  920 reviews

Certificate of excellence 2023

Fond memories during a Superb family vacation

TripAdvisor rating 5.0/5

shreyasjhaveri TripAdvisor review

We had an excellent family stay for 4 having booked the premier suite for 9 nights. Special mention to Sophia and Gilbert at the executive lounge for making our stay special.

Good location, great gym

Customer review rating 4.0/5

Ih W. Solo - Confirmed reviews ALL

Room simple and clean, well located.

Too Busy

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Not happy this time. No room cleaning

Dear Young Duk K., Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the room cleaning. Allow me to share our sustainability program, in our efforts to conserve water and other resources our room cleaning is on alternate days and daily cleaning is available upon request. My apology if this was not conveyed to you during the check in. Once again, my sincere apology for the inconvenience caused and we hope that you will give us another chance to serve you better in the near the future. Sincerely, Piotr Kupiec General Manager

Transit

Customer review rating 0.5/5

Asantha Business - Confirmed reviews ALL

My credit card has been charged twice for the same stay

Dear Asantha, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the double charge. We will investigate this matter promptly, kindly email us at el… and send to us the proof of charge to assist accordingly. We look forward to hearing from you. Sincerely, Piotr Kupiec General Manager

Good executive lounge services

TripAdvisor rating 4.0/5

sridhani TripAdvisor review

The Executive Lounge staff, Gilbert is really helpfull and kind. Hope all the staffs can learn from him. For the room: 2 days bed and pillow replecement is OK, but please do Daily make up to clean up the garbage and towel replacement.

Dear Sridhani Pamungkas, Thank you for appreciating our Privilege Lounge services and the assistance provided by Gilbert. We will address the housekeeping frequency to ensure daily cleaning and towel replacement. Your feedback is valuable to us. Sincerely, Piotr Kupiec General Manager

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Other web-users rate our hotel

  • 1,359 reviews 8.3/10 Location
  • 2,152 reviews 6.3/10 Room
  • 2,181 reviews 7.2/10 Service
  • 32 reviews 9.2/10 WiFi
  • 1,013 reviews 7.2/10 Cleanliness
  • 730 reviews 7.1/10 Breakfast
  • 596 reviews 7.4/10 Amenities
  • 409 reviews 5.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.