ibis Styles Birmingham NEC and Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 739 reviews

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Description

Hotel extras

  • 10 minutes walk to Birmingham International train station and airport

  • Located on site of NEC

  • Breakfast served from 4am

  • Free Wifi

  • Fitness centre/ gym for guests

Our accommodation(s)

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Hotel location

ibis Styles Birmingham NEC and Airport

Bickenhill Lane
B40 1PQ BIRMINGHAM
United Kingdom

GPS:52.452652, -1.726114

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS STYLES RESTAURANT

Enjoy a plate of something tasty without leaving the hotel: our on-site restaurant serves up everything from light bites to three-course meals, all day long. So you can take your time over good food in bright, modern surroundings.

Our guest reviews

Our guest reviews

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ALL Rating  4.2/5  739 reviews

TripAdvisor Rating  3.5/5  1,909 reviews

Wonderful comfortable and hospitable

TripAdvisor rating 5.0/5

Tinajoines TripAdvisor review

Bedroom large comfortable beds evening meal food was amazing camembert to start followed by chicken tikka masala and rigatoni pasta Bolognese! All wonderful but the best was service 100% from Mr mian he was polite warm welcoming and just wonderful to start our holiday off thankyou

Quiet location but still convenient for airport and station

Customer review rating 4.5/5

Ek Solo - Confirmed reviews ALL

Nice room and friendly staff. Food was good.

Check out other options first.......

TripAdvisor rating 1.0/5

rj-newhorizons TripAdvisor review

This hotel sadly is getting the unfortunate honour of getting my first 1 star rating. I have stayed in a fair few hotel and the standards here leave a very bad taste. I stayed for 2 nights during a business trip to the NEC. In terms of location, its ok to get to. From Birmingham International train station, there are stairs taking you to street level, followed by clear signage a 5 min walk to the hotel. From the NEC, its a little longer but an easily walkable distance. Upon arrival, there was a long queue with no option of a digital check in. Only 1 person serving customers and a significant lack of haste of the staff member. I was given a first floor room, with basic car park view. The room itself was big however clearly was no designed to be a hotel room. A old red sofa sits in the middle of 2 windows, but sits a foot away from the wall; reason for this is the long curtains will not close if its not. The desk also has a massive space behind it as it does not fit. The desk is also short; can fit a laptop at a push. The TV is a huge distance from the bed, you may need to glasses just to see it. Only positive with the room was the bathroom, nice fitting, with walk in shower. The restaurant downstairs served basic food. The breakfast is served from 7am to 10am. I find this a little late for a conference centre and airport hotel; in my view this needs to open earlier. The breakfast was very basic, with your standard offering of full english and continental options, however the baskets/hot plates are often empty and again no haste to refill. I found it also does no start on time, with plates starting to be filled about 7:10 onwards. My final qualm is the key cards. On both days after breakfast the keycard fails and you have to go to reception to get it reset. Very inconvinient. An extremely disappointing stay, with customer service, room layout and food issues that need addressing if this hotel wants to improve. Check out other options first when visiting the NEC.......

Great location

Customer review rating 4.5/5

Lucy Business - Confirmed reviews ALL

Lucy R. 5/5 il y a 6 jours sur Google I spent 2 nights here on a work trip. Very conveniently located, 10 minute walk from the airport and the adjacent train station with good connections to the town centre. The room is spacious with a work desk. Very comfortable bed and nice quality linen and towels. My room faced the road but the windows were sound proof enough. I appreciated being able to order poached eggs and quorn sausages for breakfast. The restaurant menu is ok, probably the only area that could be improved on. Service was a little slow at lunchtime. The staff are very helpful, approachable, available and efficient. All in all an excellent stay, thank you! Type de voyageAffaires · Solo Chambres5,0Service5,0Emplacement5,0 Points forts de l'hôtelBon rapport qualité-prix Lucy R. 5/5 il y a 6 jours sur Google I spent 2 nights here on a work trip. Very conveniently located, 10 minute walk from the airport and the adjacent train station with good connections to the town centre. The room is spacious with a work desk. Very comfortable bed and nice quality linen and towels. My room faced the road but the windows were sound proof enough. I appreciated being able to order poached eggs and quorn sausages for breakfast. The restaurant menu is ok, probably the only area that could be improved on. Service was a little slow at lunchtime. The staff are very helpful, approachable, available and efficient. All in all an excellent stay, thank you!

Dear LUCY R., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina Miernikowska Reception Manager

Well located, clean and friendly staff

Customer review rating 5.0/5

Emily Couples - Confirmed reviews ALL

Only stayed one night, very friendly and helpful staff, nice rooms and great breakfast

Dear Emily Many thanks for your review. We look forward to welcoming you again soon!. Regards Patrick Stapleton General Manager

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Other web-users rate our hotel

  • 654 reviews 8.8/10 Location
  • 1,086 reviews 6.9/10 Room
  • 922 reviews 8.2/10 Service
  • 11 reviews 6.9/10 WiFi
  • 442 reviews 7.6/10 Cleanliness
  • 435 reviews 6.9/10 Breakfast
  • 294 reviews 6.1/10 Value
  • 99 reviews 7.9/10 Vibe

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