Hotel - Majlis Grand Mercure Medina
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Grand Mercure Hotel

Majlis Grand Mercure Medina

Central Area  PO BOX 7714 
MADINAH
SAUDI ARABIA

200 reviews
TripAdvisor Rating Based on 200 reviews
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From 560.00 SAR Non member rate
From 504.00 SAR Member's rate Members’ Rate, join while you book
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Select your dates 560.00 SAR

Majlis Grand Mercure Medina

Upscale hotel for business and leisure

The ancient city of Medina attracts visitors for spiritual journeys, business opportunities and cultural exploration. The Majlis Grand Mercure Medina welcomes all to our 354 spacious and suites, air-conditioned rooms and suites featuring free WiFi and coffee and tea-making facilities. The hotel is steps away from The Prophet's Mosque "al-Masjid an-Nabawi". Productive meetings are assured in our five meeting rooms with video conferencing capabilities and natural light.

Medina contains the oldest mosques in Islam and was once the capital of the Muslim empire. This holy city is the destination for Muslims performing their Umrah pilgrimage; millions of worshippers visit the al-Masjid an-Nabawi mosque each year, where the tomb of the Prophet Muhammad rests under the legendary Green Dome. Masjid al-Qiblatain mosque also has roots in the birth of Islam; the Prophet's command to change the direction of prayers from Jerusalem to Makkah was first observed here.

Hotel extras
  • Free WIFI
  • Family rooms
  • Fitness centre
  • Private indoor car park
  • Access for people with reduced mobility
This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 16h00
Check out up to 14h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Majlis Grand Mercure Medina

Central Area
PO BOX 7714

MADINAH
SAUDI ARABIA

Tel: (+966)148206111
Fax: (+966)148206333

Check-in from 16h00
Check out up to 14h00
Access and transport
  • PRINCE M ABDULAZIZ At 15km / 9.32 miles

GPS : 24.472108, 39.608948

Our rooms

Spacious, LCD with IPTV, Temperature Control, Coffee/Tea making, Iron & iron pad, Minibar, WiFi & Work Desk, Reading Lamps, Safe deposit box, Hair dryer and telephone in bathroom, Evacuation plan & Emergency info in room, baby crib on request,2 bedrooms, one with Queen bed and other with Twin beds, Lounge with sofa setting and dining table, 2 master bathrooms, 42" IPTV LCD in each bedroom & Lounge, WiFi, Safe deposit box, Minibar, coffee/Tea making facility, iron, reading lamp

  • Superior Queen Bed
    Superior Queen Bed

    Spacious room, LCD with IPTV, Temperature Control, Coffee/Tea making, iron & iron pad, Minibar, WiFi & Work Desk, Reading Lamps, Safe deposit box, Hair dryer and telephone in bathroom, Evacuation plan & Emergency info in room, baby crib on request

  • Superior Twin Bed
    Superior Twin Bed

    2 Separate Single beds, LCD with IPTV, Temp Control, Coffee/Tea making, Iron & iron pad, Minibar, WiFi & Work Desk, Reading Lamps, Safe deposit box, Hair dryer and telephone in bathroom, Evacuation plan & Emergency info in room, baby crib on request

  • Standard Triple Room
    Standard Triple Room

    3 Standard Single beds, LCD with IPTV, Temp Control, Coffee/Tea making, Iron & iron pad, Minibar, WiFi & Work Desk, Reading Lamps, Safe deposit box, Hair dryer and telephone in bathroom, Evacuation plan & Emergency info in room, baby crib on request

  • Junior Suite Queen Bed
    Junior Suite Queen Bed

    Features one bedroom with Queen bed, lounge with sofa setting & dining table and extra guest bathroom, IPTV LCD in bedroom & lounge

  • Junior Suite Twin
    Junior Suite Twin

    Features one bedroom with 2 separate beds, lounge with sofa setting & dining table and extra guest bathroom, IPTV LCD in bedroom & lounge

  • Executive Suite
    Executive Suite

    Two bedrooms, one with Queen bed and the other with 2 Separate beds. Lounge with sofa setting & dining table and 2 master bathrooms, 42" IPTV LCD in each bedroom & lounge.

  • 354 rooms
  • 354 non-smoking rooms
  • 9 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

AL REEM RESTAURANT Restaurant
Lunch 13:00 - 16:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AL REEM RESTAURANT Type of cuisine: International


Al Reem restaurant, which comprises 450 seats, proposes international, oriental and Asiatic tasty food. You can enjoy our buffet or select our à la carte menu.

Find out more and book
AL RAWDAH RESTAURANT Restaurant
Lunch 13:00 - 16:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AL RAWDAH RESTAURANT Type of cuisine: International


Al Rawda restaurant, which comprises 260 seats, proposes international, oriental and Asiatic tasty food. You can enjoy our buffet or try our à la carte menu.

Find out more and book
See all our restaurants
LOBBY COFFEE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOBBY COFFEE


The Lobby coffee, comprising 86 no smoking seats in a cozy atmosphere, proposes a large choice of products like pastries, sandwiches, homemade pizza served with various hot or cold beverages

See all our restaurants and bars

Your meetings and events

Majlis Grand Mercure Medina Meeting Room

Our meeting rooms


  • Number of meeting rooms: 2
  • Maximum size: 120 m2
  • Maximum capacity: 80
  • Maximum banquet capacity: 35

Our customer reviews for Majlis Grand Mercure Medina

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 200 reviews

Islam33 2016/04/23
« Runaway »

The bed was not clean I started to have itching all over my body, they change my room after shouting and many calls with the reception. No internet in the rooms, Gym has a sign that it is under maintenance but it is not!! No credit card or ATM you have to bring cash.

MEHDI B, Responsable relations clients at Majlis Grand Mercure Madina, responded to this review

Dear Mr Islam, Thank you for your comment. I will forward you comment to the manager in charge of the Front Office team and the room management. We are sorry for the inconvenience. Kind regards, Mehdi (your Guest Experience Manager)

Asrul A 2015/07/26
« best time in Madinah »

well taken care by the Guest relationship Manager mr Mehdi and his team! from the warm welcome upon arrival by front desk officer mr. Abbas. to the bedroom make over by the room service guys, clean and cosy well maintained airconditioning, and fully operated business center make my flight boarding pass printing easy, fully fast wifi network! and ever ready room service! well done Grand Mercure team led by Mr. Mehdi!

MEHDI B, Public Relations Manager at Majlis Grand Mercure Madina, responded to this review

Dear Mr. Asrul A, We are thankful for your encouraging comment which is really a boost to keep on upgrading our services and it was really an honor to serve you. Wish to welcome you again in near future. Best Regards (Management Majlis Grand Mercure Medina)

Afsawaf 2015/05/29
« Great stay »

Following my accommodation last year within that same premises, I can say that I had a far much better overall experience. I am confident that it can’t be only attributed to my status for loyalty program level upgrade from Gold last year to Platinum for this year, but also it is apparently that their operations have been much better improved; for example, I have communicated with the hotel several times through the e-mail and I received very timely responses; which sometimes is not the practice for some other five stars hotels. Regarding the room, I have been upgraded to a suite, expected from the last year experience; however, the new addition is that this time, it was with a much more elegant set up (a recent renovation can very easily be eye spotted and admired) for both the furniture, decorations, the new coffee machine, a very convenient 2 bathrooms, and spacious areas for storage. Of course the Executive Lounge was a new experience this time according to my loyalty program level; however, it was really a thing for which I might be upgrading my upcoming reservations. It offers a very calm and neat place for taking a break and relaxing mid-day with some very delicious snacks. The minor cons is that the lounge is not accessible through the same room card, every time I needed to ask attending housekeeping staff to open it using their keys. The most important perspective from my review is that this hotel currently has so many great staff. In order with whom I personally dealt with come: Mr Mehdi: This guy is really an amazing reliable resource! Mr Ibrahim Abbas\Reception (as far as I can remember the name from his tag name): Sincere thank you for your welcoming and your best efforts to help me during my check-in. Mr Shafiqul Islam and his housekeeping team who saved no effort on daily basis to ensure I have the best stay, and they really did well in their job for making the rooms in the most appropriate time and with a very good quality. Another manager (I believe he mentioned Mustafa on the phone), who followed up by the end of my stay. It is really worth adding that one of the reasons I stick to the brand Accorhotels is their appreciation to loyal guests, and their care to offer them a token of appreciation such as early\late check-in\out, room upgrade, access to executive lounge! These small things bring the difference between receiving a satisfactory feedback and an excellent overall experience. I will continue to recommend this place for others!

MEHDI B, Responsable relations clients at Majlis Grand Mercure Madina, responded to this review

Dear Mr El Sawaf, Thank you very much for this comment. All Majlis GRAND MERCURE management team is happy to know that you have appreciated you stay among us. Of course, we invite you to come back as soon as possible in our hotel, and we will try to be better again. Please considere that you will always be "at home" in Majlis GRAND MERCURE. Best regards, Mehdi (your Guest Experience Manager)

S Q 2015/04/16
« Best Guest Relationship manager for Accor Hotels »

The stay was very good. The Guest relationship manager was really friendly and specially looked after the customers and made them feel special the staff was new however very well trained and the hotel location is just perfect

BENTABET, Responsable relations clients at Majlis Grand Mercure Madina, responded to this review

Dear Sir, Thank you for your positive comment, we hope to welcome you again and I am sure that next time, your stay will be better again. Best regards, Mehdi (your Guest Experience Manager)

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