Hotel - Novotel Pekanbaru
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Novotel Hotel

Novotel Pekanbaru Hotel

JALAN RIAU NO. 59 
28154  PEKANBARU
INDONESIA

82 reviews
TripAdvisor Rating Based on 82 reviews
Best price guarantee
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From 475200.00 IDR Non member rate
From 475200.00 IDR Member's rate Members’ Rate, join while you book
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Members’ Rate, join while you book
Select your dates 475200.00 IDR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air Conditioning
  • SULTAN SYARIF KASIM
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 9 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Pekanbaru

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 82 reviews
ErnieJurong 2017/01/18
« Business Trip »

This is the 2nd time that I stayed in Novotel in the past 3 months, and I found it a great place to return to. The front desk is friendly and helpful. The breakfast spread is super excellent! Service is good, and value for money. I would return again in the future.

Malik A, General Manager at Novotel Pekanbaru, responded to this review

Dear ErnieJurong, Thank you for your patronage and we sincerely appreciate you taking the time to share your comments with us. We are delighted to learn that you enjoyed and had a comfortable stay at Novotel Pekanbaru. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team, this will certainly motivate them to keep up the good work. We all look forward to welcoming you again in the near future. It was certainly a pleasure for us to be at your service. Thank you and best regards. Feel Welcome. Abdul Malik Azhary

janet01_lee 2016/06/19
« Great service »

Check-in into the room 1510 and the room floor is dirty and without full amenities. Changed to another room. Very clean and have great night sleeping. Great service rented by the front office and well done to the house keeper on my stay. Clean the room absolutely clean. Breakfast poor food.

Malik A, General Manager at Novotel Pekanbaru, responded to this review

Dear janet01_lee, Thank you for your trust choosing Novotel as your accommodation and meeting place in Pekanbaru, and thank you for taking the time to share us your comment. We will re-ensure all rooms are really cleaned as per standard before release as ready to sell and will check again our breakfast quality to ensure the food is meeting all guest expectation. Please let us know should you will visit us again in the near future, we are very happy to welcome and serving you again with better products and preparation. Feel Welcome. Thank you and best regards, Abdul Malik Azhary

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Best price guarantee
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From 475200.00 IDR Member's rate Members’ Rate, join while you book
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Members’ Rate, join while you book
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Select your dates 475200.00 IDR