Hotel - Sofitel Singapore Sentosa Resort & Spa
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Sofitel Hotel

Sofitel Singapore Sentosa Resort & Spa Hotel

2 Bukit Manis Road  Sentosa 
099891  SINGAPORE
SINGAPORE

1,371 reviews
TripAdvisor Rating Based on 1,371 reviews
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From 369.00 SGD Non member rate
From 369.00 SGD Member's rate Members’ Rate, join while you book
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Select your dates 369.00 SGD
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • CHANGI AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

  • 215 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Singapore Sentosa Resort & Spa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,371 reviews

Thierry P 2017/02/20
« Excellent resort for a stay at Sensosa »

Excellent resort. The facility is superb, the restaurants are very good and everyone at the hotel was very nice along our stay and very helpful. The rooms were great, very comfortable. We were given a Suite communicating with the room of our children which was very convenient. We recommend the Gardens restaurant next to the Spa for healthy food.

GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for such a wonderful feedback and taking your precious time to share it with us. We are so happy that you had an excellent stay and looking forward for more with us. Best regards, Piotr Kupiec General Manager

lynx201 2016/11/12
« Can't wait to come back »

Love this place! The staff are great, and the layout is very spacious with beautiful lush greeneries. A great way to escape the busy city life of Singapore. And with the peacocks roaming around,it feels like you are living in a maharajah's palace!

GM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for taking your time to share with us your feedback in TripAdvisor. We truly appreciate it. What a pleasure to receive such generous, kind words and most importantly that you cannot wait to be back as much as we cannot wait to welcome you back. With that being said, we see you soon! With very best regards, Frederik Deman General Manager

Darlin6 2016/09/27
« Walk very far to reach my room »

I call up around 12pm to ask for an update for my room. Inform by staff that she will call me once the room is ready. When she ask for my no. I replied her same as system. She tell me check in at 3pm I don't mind but not 4 or 5pm. To my disappointment, 4pm still didn't receive any call I waited till 4.30pm and call up to check. The same lady answer the phone. She tell me she try to call me but can't get me and when she double check and realised she did call but not my no. She then tell me she make a mistake. She didn't apologise and the room is ready. I waited at RWS shopping place to wait with my toddler. Checking in took sometime but overall service is ok. On the way in there is mosquitoes so bring insect repellent will be good. Our room is all the way inside instead of putting us in room which having air-conditioned in the walk way. My children got mosquito bites. Room is nice but the floor is untidy. One part of it the cloth is on the floor with room menu. I didn't make any feedback until the part when I need to make milk for my child there is lots of ants surrounding the coffee console. I tried to wipe it and end up my children thought is funny and mimick me. I left with no choice but to complaint at the reception. I think is not right if guest check in late and you expect the guest to check out early. As a 5 stars hotel, I sincerely felt that if the caused is by hotel then shouldn't expect guest to call to request for late check out. At the end of the day, if the service is not there guest won't patronize again. For the delayed in check in I expect to check out at 1.30 or 2pm. Basically we didn't have enough time to use any facilities or explore the hotel.

GM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour, Let me start of with my sincere apology for the lapse and the inconvenience we have caused you. It is truly regrettable and I am indeed disappointed. Trust me, I fully understand where you coming from. We take all feedback seriously. You have my assurance that this will not happened again and preventive measures has been put in place immediately. I am optimistic that we will be given a chance by you and welcome you back here again and in turn change your view on us to be nothing but spectacular. With very best regards, Frederik Deman General Manager

EddieLKP 2016/09/20
« Wedding Anniversary Cum School Holiday Staycation »

It's our 2nd time staying in this hotel after it was renamed as Sofitel Singapore Sentosa. It was meant to be our wedding anniversary celebration. We have indicated during our reservations that we are celebrating our wedding anniversary. However, to our disappointment, we are offered only a slice of cake with the wedding anniversary tag. Being a prestigious hotel with spa facility and us being the Accor member, we thought Sofitel would have done more than just offering a piece of cake to make the wedding anniversary celebration more memorable, but I guess we have set too high an expectation. Other than the disappointment mentioned above, the overall experience is great. The staff are friendly. The room is nice. The complimentary fish spa is a great experience for us, first timers. We like to swim in the pool. We like the environment as it's peaceful, quiet and serene.

GM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us and congratulation on your wedding anniversary and we wish you many more blissful life together. I do apologise that our gesture did not meet your expectation. Nonetheless, I seek your understanding as we received numerous kind of celebrations from birthdays to anniversaries to proposals daily. We are very honoured to be part of it and are committed to do whatever it takes especially for our members however, within our means. With that being said, we take note of your comment. Once again thank you and congratulations! I look forward to welcome you back again soon. With very best regards, Frederik Deman General Manager

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