Description
Hotel extras
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Ibis Nova America Rio de Janeiro is a 17-minute drive from International Airport
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A 30-minute drive from Novo Rio Bus Station
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4 minutes from the entrance of the Yellow Line, access to Barra da Tijuca
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Located inside the Nova América Shopping Mall
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Easy access to the subway
Our accommodation(s)
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Apartment
Standard Apartment with one double bed
- 2 persons
- 18 m² / 193 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Apartment
Standard Room with one double bed and one single bed
- 3 persons
- 18 m² / 193 sq ft
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
Apartment
Standard Apartment with twin beds
- 2 persons
- 18 m² / 193 sq ft
- Bedding 2 x Single bed(s)
Apartment
Standard Apartment with one double bed
- 2 persons
- 18 m² / 193 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Hotel location
ibis Rio de Janeiro Nova America
Av. Pastor Martin Luther King Jr, Numero 126, Bloco 11, Torro 4
20765971 RIO DE JANEIRO
Brazil
GPS:-22.87707, -43.27085
Access and transport
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DEL CASTILHO
Railway station
Access: 100 m / 0.06 mi 2 min walk
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Art and Culture
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Shopping centre/mall
Hotel services
Check-in from - Check out up to
- Car park
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
Breakfast
Meetings & Events
- Number of Meeting Room
- 2
- Surface of the largest room
- 20 m² / 215 sq ft
- Maximum seats capacity
- 60
- Maximum capacity for banquets
- 0
Our guest reviews
Good Stay
Customer review rating 2.5/5
Marcella Families - Confirmed reviews ALL
Dear Marcella, We appreciate you taking the time to share your feedback about your recent stay at ibis Rio de Janeiro Nova América. We value your kind words about our convenient location within a shopping mall and our comfortable and clean rooms. We apologize for the inconvenience you experienced during check-in. We understand that waiting in a long queue can be frustrating, and we regret any confusion you encountered with our staff. We appreciate your patience and understanding, and we will take your feedback into consideration to improve our check-in process. We are glad to hear that you had an enjoyable overall stay and we look forward to the opportunity to welcome you again in the future. Sincerely, ibis Rio de Janeiro Nova América
The facilities and location
Customer review rating 3.0/5
Enrique C. Families - Confirmed reviews ALL
Prezado Enrique C., Agradecemos por compartilhar sua experiência conosco no ibis Rio de Janeiro Nova America. Ficamos felizes em saber que, de forma geral, sua estadia foi boa. Sua opinião é muito importante para nós e levaremos em consideração suas observações sobre as instalações e a localização e amenities. Lamentamos qualquer inconveniente que possa ter ocorrido. Esperamos recebê-lo novamente em breve para uma experiência ainda melhor. Atenciosamente, ibis Rio de Janeiro Nova America
Disappointing stay, not like the Ibis i know in other locations
Customer review rating 2.5/5
El Couples - Confirmed reviews ALL
Dear EL, Thank you for sharing your feedback on your recent stay at ibis Rio de Janeiro Nova America. We apologize for the inconveniences you encountered during your time with us. We appreciate your comments regarding the lack of soap and complimentary water in your room. It is regrettable that our housekeeping team did not deliver these items promptly. We apologize for the inconvenience caused and understand your disappointment. Your feedback will help us improve our service and ensure that situations like this do not occur in the future. On a positive note, we are glad to hear that you found the room satisfactory and enjoyed our convenient location near the airport and amenities. Thank you for choosing ibis Rio de Janeiro Nova America. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Best regards, ibis Rio de Janeiro Nova America
Bad refund policy
Customer review rating 0.5/5
Manuela Solo - Confirmed reviews ALL
Customer review rating 1.5/5
Caio Business - Confirmed reviews ALL
Dear Caio, We sincerely apologize for the inconvenience you experienced during your stay with us. We understand the importance of receiving the correct invoice and regret that the system responsible for issuing the invoice had problems during your visit. Thank you for bringing this matter to our attention, and we will take your feedback into consideration to enhance our guests' experience. Sincerely, ibis Rio de Janeiro Nova America
In partnership with TripAdvisor
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