Hotel - MERCURE TBILISI OLD TOWN
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Mercure Hotel

MERCURE TBILISI OLD TOWN

9 Vakhtang Gorgasali street 
0105  TBILISI
GEORGIA

214 reviews
TripAdvisor Rating Based on 214 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • High-speed Internet
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Massage
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • High-speed Internet
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • TBILISI
  • Languages spoken at the hotel
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine  (Nearby)

Leisure and activities

  • Massage

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for MERCURE TBILISI OLD TOWN

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 214 reviews
Vedha Chandra S 2017/04/02
« Decent stay »

We had an early morning flight landing in Tbilisi and I had sent emails prior to my arrival to make sure the extra bed we had asked for would be ready in our room. Unfortunately it was not and we had to call multiple times for over an hour for them to finally send it to the room. The deluxe privilege room is not at all the size as you see in the website. It is much smaller and with an extra bed there is barely any space at all in the room. But the location is great and is in close proximity to most of the major tourist attractions.

Erdogan S, General Manager at Mercure Tbilisi Old Town, responded to this review

Dear Vedha, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. FEEL Free to contact with me directly for your next stay to Tbilisi Kind Regards, Erdogan Sahin General Manager

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