Mercure Jakarta Sabang 4 stars

Customer review rating (ALL Rating) 4.5/5 187 reviews

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Jl H Agus Salim No 11, Gambir Jakarta Pusat, 10110 JAKARTA, Indonesia

Description

Hotel extras

  • Study room concept for meeting room and lounge

  • Inspired by local culture with 166 rooms with modern Betawi vintage design

  • Easy access to several embassies and commercial offices

Our accommodation(s)

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Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11, Gambir Jakarta Pusat
10110 JAKARTA
Indonesia

GPS:-6.182188, 106.824887

Telephone
Fax +62 21 3503067

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CLOVIA RESTAURANT

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  187 reviews

TripAdvisor Rating  5.0/5  3,692 reviews

Kids Activities in Mercure Sabang

TripAdvisor rating 5.0/5

Connector00403282449 TripAdvisor review

@haikal it was a memorable moment while We stayed in this hotel for some reason : 1. Kids corner and activities. Our son coloured the paper and baked cake . 2. The clear swimming pool. It was a pleasure to swim in this clean and clear swimming pool 3. Various menus of breakfast. Our favourite is Dim Sum .

Good stay

Customer review rating 5.0/5

Peter Families - Confirmed reviews ALL

The place is nice, and near to the place that sell many food at night

Dear Mr. PETER S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you for your loyalty as our Accor Plus SIlver member Sincerely, Winaryo Wasdi Resident Manager

Best place to stay near the heart of city

TripAdvisor rating 4.0/5

Joanne S TripAdvisor review

We stayed for 2 nights and found the hotel quite affordable to stay and hit the city life, very near to foodstreet location, the room is very neat and spacious enough, aircond is very good, as well as the food at the restaurant was very tastefull. April, on of the waiters at the restaurant, was a delight as she was very warm and helpfull, we are very satisfied and will surely come back again. Keep up the good service and Thank you April for your good hospitality

Dear JoannesF4557CW, Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food. We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with us Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially to April. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo Wasdi Resident Manager

Excellent service & break fasting

TripAdvisor rating 5.0/5

gaemblingd TripAdvisor review

The foods are excellent, especially the ribs and meats, very juicy and easy to chew. The local foods also tasted very nice. After the break fasting, the service was also very nice assisted by Ms. LENI, as she kindly provided us with the Arabian tea which was delicious. Overall, great foods and sevices.

Dear gaemblingd, Thank you and we really appreciate your review regarding the Iftar event at Mercure Jakarta Sabang, especially regarding the service, the restaurant is clean and of course comfortable. Our team strives to provide the warm level of service that is synonymous with Mercure Jakarta Sabang's signature hospitality, and we are heartened that we were able to create an overall enjoyable experience for you. We will share this positive review with our team. Especially to Leni. We are sure that this review will be a motivation for all staff, as we always strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as enjoyable as the previous one. Sincerely, Winaryo Wasdi Resident Manager

Overall is ok

Customer review rating 3.0/5

Agus T. Families - Confirmed reviews ALL

Everything excellent but we have couple things to complain .no.1 the water is stink no2. For that price we should have bathtub .no.3The shower head mess up . No.4 we pay expensive but we not allow to order room service for our breakfast or sahoor .

Dear Mr. AGUS t., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for join as our ALL member Sincerely, Winaryo Wasdi Resident Manager

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Other web-users rate our hotel

  • 245 reviews 8.8/10 Location
  • 420 reviews 8.2/10 Room
  • 552 reviews 9.1/10 Service
  • 22 reviews 7.2/10 WiFi
  • 225 reviews 8.6/10 Cleanliness
  • 208 reviews 8.8/10 Breakfast
  • 148 reviews 6/10 Comfort
  • 5 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.