Hotel - ibis Mackay
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Ibis Hotel Hotel

ibis Mackay Hotel

Boundary Rd East  Mackay Airport 
4740  SOUTH MACKAY
AUSTRALIA

195 reviews
TripAdvisor Rating Based on 195 reviews
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Check-in from 14h00
Check out up to 10h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 152 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 12 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Mackay

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 195 reviews
372SueH372 2017/06/19
« PERFECT OVERNIGHT STOP WHILE TRAVELLING »

Small but spotlessly clean, comfortable and well designed IBIS hotel. The food both dinner and breakfast was fantastic, staff made us feel VIPs and extremely welcome. This hotel is literally on the airport but has been so well built you wouldn't know there was an airport there at all, totally sound proofed. Wouldn't hesitate to keep going back.

T7871AKhelenm 2017/05/27
« Always Great »

We always enjoy our stay at Ibis Mackay, my husband and I are regular guests and we always feel very welcomed, the staff are very accommodating. Great price, very comfortable and clean. Totally recommend.

Lauren R, Marketing Coordinator at Ibis Mackay, responded to this review

T7871AKhelenm, Thank you so much for taking the time to write this lovely review! It's always great to hear from regular guests. Have a safe journey home and hope to see you again soon! Thanks, Lauren R Marketing Coordinator

peryder65 2016/05/21
« Great hotel »

Perfect location for the busy traveller. Great service, food and close to the city. The beds are so comfortable. Daily specials are available at the restaurant which are great value for money. I would stay there again and again. The staff are great

Scott G, General Manager at Ibis Mackay, responded to this review

Peryder65, Thank you for taking the time to review our hotel even better to hear you enjoyed all aspects of our hotel and found value for money in our TurBARlence Tavern. Look forward to welcoming you back on your next trip to Mackay. Thank you, Scott Grant General Manager

pdn 2016/04/10
« Another quality stay »

As a second stay at this hotel, once again I found it comfortable, clean and hassle free.A Friend staying with me thought it was very nice also. Both enjoyed Breakfast both days, and Dinner and drinks one night. Jane in Restaurant works tirelessly and needs applauding for her service and standards. Definelty be back, although a little out of town, It is close to Train station, Airport and Basketball center, which was the reason being there to begin with, Maybe you could offer deals to the Local Basketball fraternity for future tournaments, as they predominately are held weekends, which if this weekend was indicative - obviously your quieter time. overall though very good.

Scott G, General Manager at Ibis Mackay, responded to this review

PDN, Thank you for taking the time to review our hotel. Great to hear you enjoyed our hotel facilities. Jane is a great asset to our team and is enjoying a holiday herself at the moment so will pass on to her when she returns. Looking forward to welcoming you back on your next trip to Mackay. Regards Scott Grant General Manager

GrahamS647 2015/10/25
« New, friendly and convenient »

They only opened in June 2015 but are running smoothly with comfortable rooms, good lifts (7 floors) and excellent soundproofing so no aeroplane noise despite the 3 minute walk from Mackay terminal building. Food satisfying rather than haute cuisine but good wines and beers.

Scott G, General Manager at Ibis Mackay, responded to this review

GrahamS647, Thank you for the review on our hotel, we are glad to hear you enjoyed your experience. The three minute walk from our hotel across the road and through security is certainly beneficial for travelers. We hope to welcome you back again soon. Thank you, Scott Grant General Manager

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