Hotel - Pullman Zamzam Madina
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Pullman Hotel

Pullman Zamzam Madina hotel

Amr Bin Al Gmoh Street Madina  PO Box 40233 Madina  Kingdom of Saudi Arabia 
41499 Madinah
SAUDI ARABIA

70 reviews
TripAdvisor Rating Based on 70 reviews
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Hotel Pullman Zamzam Madina

Hotels combining lifestyle and design, for business and leisure

Pullman Hotels & Resorts showcase an unique Pullman Journey, enriched with the amaze of spiritual sensory experiences, in the blissful sanctuary Madinah al Munawarah, at threshold of the grandiose Prophet Mohamed (PBUH) Mosque. Unfolding 5-star upscale luxury services, in 835 rooms & suites, and 4 unique restaurant venues. Complementary indoor parking and WiFi ensure a seamless Pullman Journey. Local landmarks such as Quba Mosque, Uhud Mountain, etc. rest within 15 minutes on the wheels.

Al Madinah, 'City of the Prophet' is the second holiest site in Islam after Makkah. It is situated in the Hejaz region of Western Saudi Arabia. It is a city of peace and tranquility and the location of Al Harram Al Nabawi. It is the life center for the residents of Madinah as a place for their prayer and Daawah. The city of Madinah is rich with cultural heritage, museums, vast date palm groves and traditional old markets that stand side-by-side with the most modern of shopping malls and centres.

Hotel extras
  • Free WIFI
  • Family rooms
  • Valet car park
  • Laundry and ironing services
  • View of Prophet Muhammad (PBUH) Mosque
Check-in from 17h00
Check out up to 14h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • PRINCE MOHD BIN ABD
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 4 restaurant(s)

Business services

  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman Zamzam Madina

Amr Bin Al Gmoh Street Madina
PO Box 40233 Madina
Kingdom of Saudi Arabia
41499
Madinah
SAUDI ARABIA

Tel: (+966)148210500
Fax: (+966)148211889

Check-in from 17h00
Check out up to 14h00
Access and transport
  • MADINA AIRPORT At 10km / 6.21 miles
  • PRINCE MOHD BIN ABD At 16.09km / 10 miles  - Shuttle paying

GPS : 24.464222, 39.611139

Our rooms

  • JUNIOR SUITE, 1 King Size Bed, Patio View
    JUNIOR SUITE, 1 King Size Bed, Patio View

    The 60 sqm suite offers an enchanting captivating bedroom designed for comfort. The suite is provided with separate living room, free internet, sofa bed, two 46"LED TV and one bathroom with shower

  • SUPERIOR ROOM, 1 King Size Bed, City View
    SUPERIOR ROOM, 1 King Size Bed, City View

    The 35 sqm room invites you to enjoy Madina city view. The room is equipped with 40" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • CLASSIC ROOM, 1 King Size Bed, Patio View
    CLASSIC ROOM, 1 King Size Bed, Patio View

    The 35 sqm room invites you to enjoy a comfortable stay. Room is equipped with 40" LED TV for your entertainment and also for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • SUPERIOR ROOM, 2 Single Size Beds, City View
    SUPERIOR ROOM, 2 Single Size Beds, City View

    The 35 sqm room invites you to enjoy Madina city view. The room is equipped with 40" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • DELUXE ROOM, 1 King Size Bed, Haram View
    DELUXE ROOM, 1 King Size Bed, Haram View

    The 35 sqm room invites you to enjoy the panoramic Haram view. The room is equipped with 40" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • CLASSIC ROOM, 2 Single Size Beds, Patio View
    CLASSIC ROOM, 2 Single Size Beds, Patio View

    The 35 sqm room invites you to enjoy a comfortable stay. Room is equipped with 40" LED TV for your entertainment and also for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • DELUXE ROOM, 2 Single Size Beds, Haram View
    DELUXE ROOM, 2 Single Size Beds, Haram View

    The 35 sqm room invites you to enjoy the panoramic Haram view. The room is equipped with 40" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • JUNIOR SUITE, 1 King Size Bed, Haram View
    JUNIOR SUITE, 1 King Size Bed, Haram View

    The 60 m² suite offers an enchanting and captivating bedroom designed for comfort overlooking the holy Haram. The suite is provided with separate living room, free internet, sofa bed, two 46"LED TVs and one bathroom with shower.

  • JUNIOR SUITE, 1 King Size Bed, City View
    JUNIOR SUITE, 1 King Size Bed, City View

    The 60 sqm suite offers an enchanting captivating bedroom designed for comfort overlooking the holy Madina city. The suite is provided with separate living room, free internet, sofa bed, two 46"LED TV and one bathroom with shower

  • DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View
    DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

    A Spacious 75 sqm suite with tasteful decor includes two bedrooms overlooking the holy Madina city, living/dining room. The suite is provided with free internet, three 46"LED TV, tea-coffee making facility and one bathrooms with shower

  • EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View
    EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

    A luxurious 85 m² suite with tasteful decor includes two bedrooms overlooking Madina City, living/dining room elegantly rounded off. The suite provided with free Internet, three 46" LED TV, tea-coffee making facility and two bathrooms with shower.

  • EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View
    EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

    A luxurious 85 m² suite with tasteful decor includes two bedrooms overlooking the holy Haram, living/dining room elegantly rounded off. The suite provided with free Internet, three 46" LED TV, tea-coffee making facility and two bathrooms with shower.

  • 835 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 436 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Manual temperature control
    • Telephone
    • Crib on request
    • Telephone in bathroom
    • High speed transmission line
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

THE HORIZON Restaurant
Lunch 06:30 - 15:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE HORIZON Type of cuisine: International


Rooftop International gastronomy experience, show-casting all day buffet, A la carte Mediterranean & Asian culinary delights, Les Grande Classiques des Braserries Françaises, etc. with blissful panoramic view of the grandoise Prophet (PBUH) Mosque.

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AL MANDARA Restaurant
Lunch 06:30 - 15:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AL MANDARA Type of cuisine: International


International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, with soulful aerial view featuring The Prophet (PBUH) Mosque. A la carte menu features Oriental specialties during lunch & dinner.

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ACACIA Restaurant
Lunch 06:30 - 15:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ACACIA Type of cuisine: International


Classic all day dining restaurant, unfolding sumptuous International buffet at breakfast, lunch, and dinner, with featurettes such as home-made bakery, traditional tandoori oven and Kids Care (special menu & entertainment).

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ATRIUM Restaurant
Lunch 06:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:00 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ATRIUM Type of cuisine: Brasserie


Elegant modern hub at the lobby, wrapped in the warmth of oriental décor, appetized by signature Parisian & Oriental light Snacks, Pastries, Breads & Viennoiseries baskets, premium Tea & Coffee collection, complemented by WiFi.

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See all our restaurants
See all our restaurants and bars

Our customer reviews for Pullman Zamzam Madina

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 70 reviews

ashrafm81 2016/11/03
« Service »

Thank you so much for your hospitality. I did have a great time staying at your location. I felt like home and everybody is willing to go above and beyond to help me out and always with a smile. Thank you!!

Ashraf M, General Manager at Pullman Zamzam Madina, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Afsawaf 2016/05/17
« Overall, perfect stay - incomplete facilities! »

I had a wonderful stay; however, similar to the hotel facilities, which were apparently incomplete, not fully operational, I experienced an incomplete perfect experience. First, thanks to the room upgrade in appreciation to my Platinum membership, although last year I was upgraded in Grand Mercure from a normal room to an Executive Suite, also in Zamzam Makkah, I was upgraded from a partial Kaaba view room to a Kaaba view suite; not as the usual experienced perk for loyality! The room was very neat with everything apparently brand new. Only the AC adjustment sounds like malfunctioning; although adjusted to moderate tempearture, it keeps cooling. The VIP amentinities were nice. The LED screen was great with very accessible external ports for various connectors, and even charging your devices!! Tea\coffeee tray exists. No Nespresso machine. Very good baby cot, but no diaper changing board\area; my 1.5 years daughter was enjoying the stay with us :) Regarding the restaurant (Breakfast): It was a very good setup, clean, with a variety of high quality items to pick up from. The supervisors and staff were very attentive and helpful at all times. In my first days the breakfast venue was at a lower floor, then they moved it to the roof top restaurant (Horizon), which was similarly very good; however, with a one floor of stairs, which made it less accessible to my stroller, and also for eldery guests. The Executive\VIP lounge did not open yet! :( Elevators waiting time: Best in country!! I rarely needed to wait few minutes. Free Internet connection bandwith was amazing, feeling at home! For the shopping and gifts, Centerpoint was on sale with some affordable price, it is next door, which was really a time saver. The greatest cons for this hotel is its proximity from the females prayer area, although I booked it based on the knowledge that is only a block away from the Haram praying area, I realized that unsimilar to the other side of the Haram hotels, you can not pray in that front area as it is in front of the imam, and worst is that the females have even to walk much more for thier dedicated area. One of the managers informed me that they were arranging shuttles; however, also that was not launched, yet. Furthermore, you can notice that only part from the ground floor is open, surprisingly I took the closest elevator to my room to the ground floor, then realized that the exist their was closed!! Good luck & thanks for your welcoming and kind hospitality!

Ashraf M, General Manager at Pullman Zamzam Madina, responded to this review

Dear guest, Thank you very much for your great feedback. We appreciate taking form your valuable time to write your impression about your stay with us. We work hard to offer good, friendly & efficient service and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon.

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