The Royal Surakarta Heritage - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 852 reviews

The Royal Surakarta Heritage - MGallery - Image 1
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Description

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

Our accommodation(s)

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Hotel location

The Royal Surakarta Heritage - MGallery

Jl Slamet Riyadi No 6
57111 SOLO
Indonesia

GPS:-7.571785, 110.828656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  852 reviews

TripAdvisor Rating  4.5/5  1,407 reviews

Certificate of excellence 2023

Short and Good Stay

Customer review rating 4.0/5

M. Families - Confirmed reviews ALL

Always my preferrence in Solo. Staff friendliness and helpfullness always superb One suggestion : please do some refurbishment

Dear Mr. GANDEY M., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good Services & Heritages Vipes

Customer review rating 5.0/5

Siska Families - Confirmed reviews ALL

This is not Our First Time stayed here, every times we went to Solo, We always stayed here.. we always satisfied with the services, the room, the compliment we got, the breakfast variant very satisfying.. we love the herbal drinks also the foods. Recommend Hotel 👍

Dear Mrs.FRANSISKA L., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Coming back after so many years.

TripAdvisor rating 4.0/5

SK-S2018inSH Families - TripAdvisor review

The friendliness of the service is still the same reason why I decided to stay in this hotel again. From the check in experience to breakfast team, smiles and courtesy never leave their face. Slight note to tell: cleanliness of the room and food quality need to be improved. Thank you for Taufik in the breakfast restaurant who always has the sense of hospitality and attention to details. Happy to be back in this hotel.

Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Worst sahoor…

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

All OK except for sahoor if compared to other hotel that i’ve sahoor there

Dear Mrs.AYUNINGTHIAS A., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

green and heritage

Customer review rating 4.0/5

O. Families - Confirmed reviews ALL

many spot for foto

Dear O. ODA, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 376 reviews 8.3/10 Location
  • 936 reviews 7.2/10 Room
  • 873 reviews 9/10 Service
  • 18 reviews 5.2/10 WiFi
  • 393 reviews 7.3/10 Cleanliness
  • 365 reviews 8.1/10 Vibe
  • 309 reviews 8/10 Breakfast
  • 118 reviews 8.7/10 Value

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