Hotel - The Royal Surakarta Heritage Solo - MGallery by Sofitel
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Mgallery by Sofitel Hotel

The Royal Surakarta Heritage Solo - MGallery by Sofitel

Jl Slamet Riyadi No 6 
57111  SOLO
INDONESIA

491 reviews
TripAdvisor Rating Based on 491 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air Conditioning
  • ADI SUMARMO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 150 rooms
  • 71 non-smoking rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for The Royal Surakarta Heritage Solo - MGallery by Sofitel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 491 reviews

Matthew A 2016/05/17
« Loved it. A very grand hotel. »

Beautiful old hotel. Very classy and classic. Service with a smile and was faultless. This is not your typical trendy hotel, it is a timeless classic. Sure it has aged a bit over time but the Jati woodwork is just incredible and the hotel has an amazing feeling.

Christian B, General Manager at The Royal Surakarta Heritage Solo - MGallery Collection, responded to this review

Dear Matthew, Thank you for your review and your stay at MGallery Solo by Sofitel. Indeed, it is a heritage hotel and entering the lobby is like entering in a palace and a museum. We are glad to read you enjoyed the experience and valued the priceless and authentic decorations. As the building is from the 90's and used to be a bank so our engineering team is doing a great work to maintain it in good conditions. We are currently renovating the bathrooms and the fitness for example, to increase the comfort of the guests. Once again, we are very grateful you wrote a few lines to share your positive experience at The Royal Surakarta Heritage. We hope to see you again soon in Solo. Best regards, Christian Barbier General Manager

FGunawan 2016/04/02
« Elegantly Javanese »

Being in Solo, one of the centers of Javanese culture, the hotel is apt in adopting Javanese theme for its general atmosphere. Welcoming guests, the doormen are dressed gracefully in traditional Javanese attire, complete with kris dagger on the waist. The theme is repeated again at the lobby and almost everywhere else in the hotel. They also have a gift shop selling Javanese souvenirs. My executive room booking was upgraded to a lovely and spacious junior suite. A highlight of the stay was breakfast, with a section dedicated to traditional Solo dishes and treats. It's such a pity that the treats were all gone when I came for breakfast on the second morning. Pool is rather small but pleasant for a dip. A band was playing there on Friday night. Since there is only 1 male shower/changing room, I hope the management could enforce the no smoking rule in there. Once I tried using it, the smell of smoke was very strong I decided not to. Overall, a very nice stay right in the middle of town, steps away from many of the main attractions.

Christian B, General Manager at The Royal Surakarta Heritage Solo - MGallery Collection, responded to this review

Dear Gunawan, Thank you for sharing your opinion with everyone. We are deeply honored to read such a positive feedback about The Royal Surakarta Heritage. I am happy to read you like our Royal Guards at the entrance, they are becoming stars! All decoration items are authentic and have been carefully chosen from regional suppliers. We try to enhance the Javanese experience of all our guests from the moment they enter in the hotel and we will implement more surprises and details very soon, especially with local delicacies. I would like to apologize if there were no more treats for your breakfast, we will make sure this won't happen again. Thank you for your remark about the shower/changing rooms. Renovation is on the list as we will start with fitness this month and pool area will be next. We will bring more comfort to both fitness members and hotel guests. Don't miss out the happy hour between 5-7pm to admire the sunset view on Merapi & Merbabu. Once again, thank you for staying with us at MGallery Solo and for your review about the hotel. We are looking forward to welcoming you again. Best regards, Christian Barbier General Manager

2016/02/25
« Affordable 5 star hotel »

I have stayed here several time with my family. Nice location, clean, traditional atmosphere. The staffs were friendly and helpful. Alun - alun and Pasar Klewer so close, we walked there. At night the view was beautiful.

Christian B, General Manager at The Royal Surakarta Heritage Solo - MGallery Collection, responded to this review

Dear valuable guest, Thank you for taking the time to post a review about the Royal Surakarta Heritage. We are glad to read you enjoyed the hotel facilities and service and your comments will be shared with all the team. A good location is always enjoyable and the Royal Surakarta is proud to be in the city center of Solo at a walking distance for both keraton, local markets and culinary delicacies. There is a free shuttle to the airport and to our partner mall, so indeed it is easy to go anywhere from the hotel, by walk or by transport. On behalf of the team, thank you again for choosing the Royal Surakarta Heritage and we are looking forward to welcoming you again in Solo. Best regards, Christian Barbier General Manager

hadipr 2015/09/04
« Great Experience at Hotel Royal Solo »

We just knew that many people in Solo called the hotel, Hotel Royal, and it was actually really royal one. We really enjoyed the trip in Solo, especially with the ambience and outlook of the hotel. We were also surprised with the breakfast options. The hotel should be upgraded into higher star in the future. We also appreciated the hotel since it finally provided us with free shuttle service to the airport, and the driver named Fuad was really helpful and nice to have conversation. Just two things that this hotel should improve, first is the swimming pool, since it has only very minimum facility for kids. And the second is the air conditioning system, since it was polluted with cigarette smoke from other rooms in the same floor.

John T, Manager at The Royal Surakarta Heritage Solo - MGallery Collection, responded to this review

Dear hadipr, Thank you very much for sharing such a kind words regarding your stay at The Royal Surakarta Heritage-MGallery. We are very glad to hear you have a memorable stay with us, enjoying the ambiance and unique design also hotel’s various breakfast menu. At The Royal Surakarta Heritage-MGallery we strive to provide all our guests with warm and great hospitality throughout their stay with us. We appreciate you sharing your feedback and look forward to the opportunity of welcoming you back to The Royal Surakarta Heritage-MGallery on you next visit to Solo. Sincerely, John T Executive Assistant Manager

cathchris75 2015/08/30
« Need to upgrade to standards »

Amazing design hotel but needs refressh un bathrooms and coridors service needs to upgrade to Accor standards wake up call missed and no welcome for Accor guests breakfast was good boutique not even opened

John T, Manager at The Royal Surakarta Heritage Solo - MGallery Collection, responded to this review

Dear cathchris75, Thank you very much for choosing the Royal Surakarta Heritage for your place to stay and taking the time to share your comments with us. We do apologize if your stay didn't meet your expectation. On regards with the Accor welcome standard, please be inform that we have already make a refresh train for our front office team, and please be assure that this will not happen again in the future. Here in The Royal Surakarta Heritage Solo we strive to provide all our guests with warm and great hospitality throughout their stay with us. Again, thank you for your constructive feedback toward us, as we believe this will help us to improve our service to the guest in the near future. We are looking forwards to welcome you back in your next visit to Solo. Kind regards, John T, Executive Assistant Manager

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