Hotel - Pullman Liverpool
section.presentation.hotel.accorhotels
Pullman Hotel

Pullman Liverpool Hotel

Kings Dock 
L34FP  liverpool
UNITED KINGDOM

739 reviews
TripAdvisor Rating Based on 739 reviews
Best price guarantee
From
From 62.10 GBP Non member rate
From 55.89 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 62.10 GBP

Pullman Liverpool Hotel

Hotels combining lifestyle and design, for business and leisure

The 4-star Pullman Liverpool Hotel is located at Kings Dock on Liverpool's world famous waterfront just a 5 minute walk from the vibrant Albert Dock. Close to all major transport links, adjoining the new state of the art Exhibition Centre Liverpool and connected to ACC Liverpool it's the ideal location for business or leisure. Each of the 216 bedrooms feature complimentary 5G wi-fi and Sky and BT Sports. The hotel offers a floor of executive rooms with exclusive lounge access.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-12:00
    • Opening hours : Week-end 00:00-12:00

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • SUPERIOR ROOM, 1 King Size Bed
    SUPERIOR ROOM, 1 King Size Bed

    A 25m2 room featuring a king bed, black out curtains and complimentary mineral water. Enjoy free high speed 5G wi-fi, free movies on demand, free Sky Sports and BT Sports, 55" TV with 84 TV channels and luxury Co. Bigalow toiletries.

  • SUPERIOR ROOM, 2 Single Size Beds
    SUPERIOR ROOM, 2 Single Size Beds

    A 25m2 room featuring 2 single beds, black out curtains and complimentary mineral water. Enjoy free high speed 5G wi-fi, free movies on demand, free Sky Sports and BT Sports, 55" TV with 84 TV channels and luxury Co. Bigalow toiletries.

  • DELUXE ROOM, 1 King Size Bed
    DELUXE ROOM, 1 King Size Bed

    A 29m2 room featuring a king size bed, blackout curtains and complimentary mineral water in the mini fridge. Enjoy all the benefits of the superior room plus Nespresso Machine, Bose docking station and iPad.

  • PREMIUM DELUXE ROOM, 1 King Size Bed
    PREMIUM DELUXE ROOM, 1 King Size Bed

    A 29m2 room featuring a king size bed, Nespresso Machine, Bose docking station, iPad and free mini bar. Enjoy all the benefits of the superior and deluxe rooms plus exclusive access to the Executive Lounge, a large working desk and bath tub.

  • 216 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Crib on request
    • Sky sports in the TV channels
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

DUKE'S RESTAURANT Restaurant
Lunch 12:00 - 17:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

DUKE'S RESTAURANT Type of cuisine: Brasserie


Join us for dinner & drinks before your Echo Arena show, Dukes restaurant is located just a 2 minute walk from the venue.3 delicious courses and a glass of Prosecco for £30pp when pre-booked in advance or £35pp on arrival. Call 0151 945 1000 to book.

Find out more and book
DUKE'S BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

DUKE'S BAR

See all our restaurants and bars

Your meetings and events

Pullman Liverpool Meeting Room

Our meeting rooms


  • Number of meeting rooms: 2
  • Maximum size: 64 m²
  • Maximum capacity: 65
  • Maximum banquet capacity: 60

Our customer reviews for Pullman Liverpool

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 739 reviews

Kevin530915 2016/12/23
« Fantastic for Echo Arena »

Great hotel with superb facilities. The executive floor with its own lounge is a brilliant idea. Well equipped rooms, even an iPad. Very quiet, so a good nights sleep. All parts of Liverpool accessible within twenty minutes.

PullmanLiverpool, General Manager at Pullman Liverpool, responded to this review

Dear Kevin530915 Thank you for reviewing your stay in one of our executive rooms Really pleased to read you had a great stay and we look forward to welcoming you back soon kind regards Neil Brailsford General Manager

Jamessteward 2016/12/18
« Great location, great hotel, slight doubts about staff. »

We booked this hotel after buying tickets for a gig at The Echo Arena and were really impressed by its location and quality. It is rare to find a hotel with easy parking, lots of food options and the venue on your doorstep. The hotel is brand new and has a few quirks. The reception area is very open which can make it difficult to work out who are staff. Our only negatives were the service once getting back from the venue, myself and another customer laughed as we were repeatedly missed in the order to be served drinks. The next negative could have been a pure accident but getting short changed at a high end hotel is not good. The bar staff look like pick pockets with their caps on but I didn't expect to have to check my change. When I did my change from a £20 note was 6 x 20p and 3x 10p for a bill of £8.50. The bar manager also questioned this to the staff member when I complained . Why give lots of coins instead of two? Maybe it was genuine but I have met many people in the bar trade and this is a well known con. We did not chose to eat breakfast at the hotel as it was too expensive after our room costs.

PullmanLiverpool, General Manager at Pullman Liverpool, responded to this review

Dear jamessteward Thank you for reviewing your stay with us here at Pullman Liverpool. I appreciate all the feedback which is important to us and having spoken to the relevant members of the team would like to reassure you the incident on the bar was a genuine error. We do hope we will have the opportunity to welcome you back in the future. kind regards Neil Brailsford General Manager

Ayedh A 2016/12/08
« Excellent choice »

It was special occasion and we were lucky in choosing Pullman Liverpool. Don't miss it if you wish to escape for a couple of days:romantic walks starts from Pullman corner, shopping in city center only five minutes walk and very special breakfast buffet and staff. If you were accompanied by kids the area around Pullman is good choice.

PullmanLiverpool, Manager at Pullman Liverpool, responded to this review

Dear Ayedh A, Many thanks for taking the time to review your stay here with us, we are delighted to receive your 5 star ratings! It's great to hear that you chose to stay with us for a special occasion and that everything was just right. We hope to see you here again soon, Best wishes, Laura Taylor Guest Experience Manager

vallysthelens 2016/11/10
« weekend break »

our stay at the pullman hotel was exellent, the staff were very helpful, polite and could not do enough for us. the rooms were very spacious and comfortable, one of the best beds we have slept in. the bar staff were so friendly and nothing was to much trouble, breakfast was very good too. i would highly recommend this hotel to anyone thinking of staying in liverpool, i would not hesitate to book this hotel again. thanyou to all the staff for our stay it was superb.

PullmanLiverpool, Manager at Pullman Liverpool, responded to this review

Dear vallysthelens Thank you for your five star review. We are delighted you enjoyed your stay with us and you would highly recommend us. We look forward to welcoming you back on your next visit to Liverpool. Sincerely Arthur Callaghan Guest Experience Manager

michaeltW4930UI 2016/10/23
« Birthday trip »

Dirty room, ladies dirty knickers under the edge of bed, given drinks voucher although had free minibar, did get a small refund, let down by house keeping. Otherwise very smart hotel, comfy beds and a good size room, TV excellent.

PullmanLiverpool, Manager at Pullman Liverpool, responded to this review

Dear Michael, Thank you for choosing Pullman Liverpool to celebrate your birthday. I appreciate the time you have taken to share your review and I would like to sincerely apologize for the shortfall in the level of service that you received. Please note that this is not the experience that we strive for our guests. Your feedback had been shared with the teams and will definitely play a big part in making necessary improvements. I am grateful about your positive comments regarding our comfortable beds and TV and I hope that we have the opportunity to welcome you back in the future. If you do decide to visit us again, please do not hesitate to contact me personally. I will be more than happy to assist you. Kind Regards Jurgita Kinduryte Rooms Division Manager

535derekf 2016/10/18
« 3 night stay Oct 2016 »

Everything was as it should be & to a very high standard, a very comfortable stay Location is good & very close to the Exhibition Centre, also close to local attractions 6 within walking distance of the city centre

PullmanLiverpool, Manager at Pullman Liverpool, responded to this review

Dear 535derekf, Thank you very much for your excellent review and comments, we are delighted that you were impressed with our hotel and our high standards and we hope to see you again soon. Best wishes, Laura Taylor Guest Experience Manager

shelley b 2016/10/06
« Overnight stay »

An ideally located hotel for Liverpool Echo Events and visits to the Albert Dock. Great decor with fantastic views of Liverpool Cathedral and those famous Liver Birds (we stayed in a deluxe room). Complimentary mini bar is a great touch. Staff were friendly and attentive.

PullmanLiverpool, General Manager at Pullman Liverpool, responded to this review

Dear shelley b Thank you for your review and feedback which is important to us. We hope to see you again soon. Kind regards Neil Brailsford General Manager

deborahll-j 2016/09/18
« Below the usual standard »

We've stayed here twice previously and have had nothing but positive experiences. This time, the cleanliness was well below expectations. Room was dusty, a towel was filthy dirty, the basin shelf was also dirty. Bathroom had a dreadful smell (like cat urine) in it! Such a shame, as the welcome was great and bar service so friendly.

PullmanLiverpool, Manager at Pullman Liverpool, responded to this review

Dear deborahll-j I appropriate you taking the time to review your third stay with us. I do apologize for the drop in standards on this visit . I have shared your review with the Head Housekeeper and she will use your feed back to help with training to maintain the standards on you received on previous visits. We do hope to welcome you back soon. Sincerely Arthur Callaghan Guest Experience Manager

kerryh889 2016/09/03
« Pullman hotel Liverpool »

Very nice rooms extremely clean and comfy,spacious bathroom big beds close to the Docks,shopping and dining great value for money staff very friendly and willing to help out with any needs All round great experience during our stay

PullmanLiverpool, Manager at Pullman Liverpool, responded to this review

Dear kerryh889, Many thanks for taking the time to review your stay, we are delighted that you had a great experience with us and we hope you'll return again soon. Best wishes, Laura Taylor Guest Experience Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 62.10 GBP Non member rate
From 55.89 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 420 m ibis Liverpool Centre Albert Dock - Liverpool One
ibis Liverpool Centre Albert Dock - Liverpool One Hotel
From
From 44.00 GBP Non member rate
From 41.80 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 820 m Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
From
From 59.00 GBP Non member rate
From 53.10 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.1 km Aparthotel Adagio Liverpool City Centre
Aparthotel Adagio Liverpool City Centre
From
From 65.00 GBP Non member rate
From 58.50 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km Mercure Liverpool Atlantic Tower Hotel
Mercure Liverpool Atlantic Tower Hotel
From
From 49.00 GBP Non member rate
From 44.10 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in liverpool
Select your dates 62.10 GBP Book from 62.10 GBP