Hotel - Hôtel La Citadelle Metz MGallery by Sofitel
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Mgallery by Sofitel Hotel

Hôtel La Citadelle Metz MGallery by Sofitel

5 Avenue Ney 
57000  METZ
FRANCE

457 reviews
TripAdvisor Rating Based on 457 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Pool  (Nearby)
  • Thalassotherapy centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Pool  (Nearby)
  • Thalassotherapy centre
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)
  • Downhill skiing  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 12:00-14:00/19:30-22:00
    • Opening hours : Week-end 12:00-14:00/19:30-22:00

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Combining stone, glass and steel, the Citadelle stands out with its imposing architecture and contemporary decor: richness, charm and refinement. The 55 rooms and 2 suites offer impressive brightness with their original windowsconserved to give them true charm. Amid the sobriety, some bold touches embellish the chromatic combinations of gray and wenge.

  • 68 rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Hôtel La Citadelle Metz MGallery by Sofitel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 457 reviews

Tealhunt 2015/06/28
« Best in Metz »

Loved the hotel! I would actually give it a 4.5 due to the wireless difficulty we had in our room. It worked fine in the hallway and the lobby. Staff was very friendly and accommodating. The restaurant was a Michelin 1 star that was super!! None compared in France. We ate at others in Beaune and Paris.

Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, Many Thanks for your nice comments. We are all very happy that you enjoyed your stay at La Citadelle Hotel but also your dinner in our Restaurant Le Magasin aux Vivres !! Kind Regards, Delphine & Christophe Dufossé

Gino Q 2015/03/08
« A perfect hotel for the demanding traveller »

I had to stay unexpectedly in Metz, and checked for a hotel. THis hotel as the grandeur of a 5 star hotel for the price of a 3 star. Very nice restaurant with exquisite cuisine for a very affordable price. maybe a bit dated, but certainly not deteriorated!

Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, We would like to thank you for the time you spent writing your comment. We are pleased to read you enjoyed you stay with us. We will be happy to welcome you on your next visit to Metz. Kind Regards, Delphine & Christophe Dufossé

BelgiumMystic 2015/01/27
« 1 night in Metz »

Hotel OK. Very difficult getting there.Should advise their clients on the best way to get to the hotel by car.My navigation system could not find the road nor the hotel.Your website is not up to date.

Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, Thank you for sharing your remarks with us. Actually numerous works in town affected the navigation in Metz. But you should now find us more easily during your next stay to the Hotel The Citadelle. Delphine & Christophe Dufossé

DECIUSB 2014/11/19
« A Memorable Stay »

Very friendly and accommodating staff on reception and breakfast, Our room was spacious and well insulated from the corridor with double doors. The room was cleaned very thoroughly, Location was within walking distance of the city centre and very pleasant and tranquil.

Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, We thank you very much for your commentary. best regards. Delphine et Christophe Dufossé.

DisappointedUBet 2014/03/13
« Crummy Overpriced Hotel in Metz »

This hotel is way above itself in terms of cost and delivery. The bathroom is one of the worst designs I've seen. Despite having parking marked available on the website you are charged €15 for the privilege. If you pay the extra for a full breakfast you still have to pay for a freshly cooked breakfast. Avoid it if possible

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