Hotel - LaGare Hotel Milano Centrale - MGallery by Sofitel
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Mgallery by Sofitel Hotel

LaGare Hotel Milano Centrale - MGallery by Sofitel

Via G B Pirelli 20 
20124  Milan
ITALY

930 reviews
TripAdvisor Rating Based on 930 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 10AM
  • 1 restaurant(s)
  • 2 bar(s)

Services and practical information

  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 10AM

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 11 meeting room(s)
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Hotel location

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.

  • 141 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for LaGare Hotel Milano Centrale - MGallery by Sofitel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 930 reviews
Peter James W 2017/05/25
« Good Hotel »

Hotel was very good but the location is not in a great area of the city - there are many homeless people around Centrale train station and the street of the hotel. We had a great room - junior suite - but the noise from the Terrace bar from a party was very loud one night and made sleep difficult. Also the lighting in the room was dim. Find it strange in Italy that hotels are reluctant to provide free water in the room other than on the first day.

barbaragA8857JL 2017/04/06
« Wonderful hotel! »

Had a fantastic time...great design!!! Great staff!!! We visited twice recently once with family and once alon. In each case we were very happy with the design of the rooms and the service. When in Milan this will be the hotel of choice!

LaGare_Hotels, General Manager at LaGare Hotel Milano Centrale - MGallery by Sofitel, responded to this review

Dear Barbara We're pleased you had an overall delightful stay. Our guests are our priority and we love that you felt well taken care of. We look forward to welcoming you again soon in Milan! Andrea Pallavicini General Manager LaGare Hotel Milano Centrale - MGallery by Sofitel

CTM2011 2016/10/24
« Very nice place to stay »

The hotel has a really nice feel to it, our room was great (we were upgraded). The rooftop bar looked amazing although it wasn't operating when we were there as it was raining. About 2 or 3 kms from the cathedral and shopping precinct and very close (<500m) to the central train station Would definitely sta

Michael P 2016/10/22
« Great Location but not MGallery standard »

The location near Milano Centrale makes this an ideal stepping off point in Milan, especially for train travellers. The hotel whilst quite chic, suffers from poor internal communication and adequate staff training. It took three attempts to get keys that worked for the room. Not all rooms come equipped with tea or coffee making facilities. Replacement of items for stays longer than one day was haphazard and not consistent. If you are not a member then there is also a significant additional charge to use the pool which is part of the relax spa facility.There was no benefit to eating in the hotel for Accorplus members either so subsequently this meant we ate out at a nearby local restaurant. There was also no upgrade of room offered as part of the membership.This hotel has the potential to be so much better.

jimtotravel 2016/06/27
« would never stay here again »

We stayed here for 2 nights because the hotel is new and is near the central train station. There are 11 high stone steps with no railing to get to the lobby from outside. The rug in the lobby is very, very ugly, like something from the junkyard - half thread bare. We were told it is art, not a rug, The elevators are slow and small. The room is all brown and black, very depressing. There are about 25 light and sound switches in the room, none of them marked. Some of them control electronic window shutters which my neighboring room occupants decided to play with at 3 am which woke me up. There are lights around the windows in various colors that light up the hotel in various colors but also make your night room like daylight unless you can locate the switch that controls them..The shower water dances from hot to cold continually so you need to continually adjust the controls. The breakfast buffet does not have any bananas ever I am told. It is just an average buffet. Old guys like me need our potassium! A coke at the top floor lounge is 10 euros. You better bring lots of money if you want to eat or drink anything there. The only thing good about this hotel is the staff at the front desk, very friendly and knowledgeable.

LaGare_Hotels, Responsabile relazioni pubbliche at LaGare Hotel Milano Centrale - MGallery by Sofitel, responded to this review

Dear Jimtotravel, Thank you for sharing your thoughts with us. We regret to hear that you did not appreciate the design and technology, nevertheless please be assured that your notes have been promptly shared with the Team in order to verify any technical aspects that might be related to the guestroom facilities and functionality. All the feedback we collect from our guests is very important to improve our services. We are truly sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. On the other hand we appreciate your positive review with regards to our front desk staff friendly attitude and warm hospitality. We hope to have another chance to welcome you back to the LaGare Hotel Milano MGallery by Sofitel in the near future. Best regards

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