Hotel - Mercure Florence Center
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Mercure Hotel

Mercure Florence Center

Via Nazionale 21/23 R 
50123  FLORENCE
ITALY

546 reviews
TripAdvisor Rating Based on 546 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Concierge

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 12:00
    • Opening hours : Week-end 07:30 - 12:00

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 85 rooms
  • 66 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Florence Center

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 546 reviews
16kylief 2017/01/18
« Great location, helpful staff »

Hotel is located a short walk from train/bus station. Restaurants, cafe, supermarket and Mcdonalds all within 2 minute walk. Staff very helpful. Easy to walk around Florence, no need for public transport unless you want to venture outside city centre

LUCIA P, Direttore at Mercure Firenze Centro, responded to this review

Dear Guest, Thank you for your comments, it was a pleasure having received them. In the spirit of our hotel objectives, which make initiative and quality of the service a priority, you have confirmed that we have chosen the right path. Your satisfaction is our best compensation. It encourages us to pursue our efforts and makes us proud to have welcomed you. Please keep writing to us. Your assessments are essential and will allow us to improve continually our service. Looking forward to welcoming you again in our hotel I remain, Yours faithfully Lucia Padovan - General Manager

gufernandez 2017/01/09
« Location is great 👍 »

The hotel is really close to the main train station of Florence, it's easy to move from there to almost every place I Italy. Tiny great place to stay and really warm people to make the stay confortable.

LUCIA P, Direttore at Mercure Firenze Centro, responded to this review

Dear Guest, let me thank you for taking the time to share your positve comments concerning your stay in my hotel. My team and I are really grateful for your kind words of appreciation which encourage us to keep up our efforts, ensuring the quality of service we provide always meets the expectations of our Guests. In the hope to welcome you back soon in our hotel, I remain Yours faithfully, Lucia Padovan - General Manager Mercure Firence Centro

upperfarm 2016/06/28
« very good »

Hotel location is excellent. Short walk to almost all the major tourist spots and the Firenzi SMN train station. Hotel is very clean, the bed is very comfortable. Breakfast is decent enough. Our room is on the top floor with a balcony, which is really nice place to relax after lots of walking during the day.

LUCIA P, General Manager at Mercure Firenze Centro, responded to this review

Dear Guest, thank you for your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that your words will serve as an encouragement to all of our staff as we continuously work to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Lucia Padovan General Manage

littlemsmagic 2016/06/22
« Comfort and Respite in Bustling City »

Amazing hotel - I felt like I was in a Pullman instead of Mercure (one step higher brand in the Accor family). Very large room, with balcony. Quiet and comfortable. Good access into the city. Recommend without reservation.

LUCIA P, General Manager at Mercure Firenze Centro, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucia Padovan General Manager

suem1100 2016/05/24
« Florence experience »

We had a wonderful 3 days stay and would return again. I would recommend the hotel to my family and friends to stay there. It is close to everything, train station, shopping, cafe's, restaurant. We had a lovely enjoyable breakfast in the continental style, and all the staff were wonderful.

JohnNowra 2016/05/17
« Quite end of town with great staff »

While up near the station, this makes the area a little away from the high volume of tourist traffic in the central area. Easy to reach and great staff, it is where I will be staying on my return. The hotel is still only 5 minutes walk to the Basilica

Tajuddin H 2016/04/21
« Excellent accor Hotel in Italy »

During my 10 days trips to italy i was stayed in many accor hotel in bologna venice rome milan and florence. This hotel in florence was the best . Big clean and comfortable room with a balcony. Ideal locaqtion Near SMN train station walking distance about 5 minutes . Convienient store and Halal restaurant just nearby. The staff were all execellent and were really nice friendly and polite.Staff speaks english and it easy to communicate with them . Worth to stay here . For sure will stay again a at this hotel for my next italy trips

David R 2016/03/28
« Beautiful hotel in a perfect location »

This hotel is very well located in the centre of Florence, with access (by foot) to all the important sites in the city. The hotel itself is beautifully decorated ; clean and well equipped. The staff were absolutely fabulous , always available and willing to help and advise. A really good choice in Florence.

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