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The Reef House Palm Cove - MGallery Collection

Boutique hotel

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Hotel - The Reef House Palm Cove - MGallery Collection
See : the photos

Practical information

    • Wi-Fi at the hotel
    • Air conditioning
    • Private indoor parking
    • Private outdoor parking
    • Wheelchair access
    • Reduced mobility rooms: 1
    • 100% non-smoking hotel
    • Pool
    • Golf - Paying - Nearby
    • Babysitting on request - Paying
    • Jacuzzi
    • Massage - Paying
  • Number of rooms: 69
  • Hotel location: At the seaside
  • Main point of interest: PALM COVE BEACH (0.05 km)

The Reef House Palm Cove - MGallery Collection - hotel reviews in Palm Cove

Hotel code: 9091

Accorhotels.com customer reviews in partnership with TripAdvisor


The Reef House Palm Cove - MGallery Collection: 5.0 out of 5 stars "Not new but very well maintained"

23rd September 2013, atselvay, Melbourne, Australia

Could not find any serious fault. Will rebook if ever returning to Palm Cove. Ideal for couples. had a great relaxing ambience,staff friendly and helpfulLocation was central and easy walking distance to shops and restaurants

The Reef House Palm Cove - MGallery Collection: 3.0 out of 5 stars "Good location in heart of Palm Cove"

18th September 2013, JWB70, Cairns, Australia

We stayed at this hotel for 2 nights (Friday & Saturday) and had an enjoyable stay. It is well located in the heart of Pal Cove opposite the beach. There are numerous good restaurants within walking distance for both breakfast and dinner which is great. We did not end up eating at the hotel but the restaurant looks very nice and apparently has a good breakfast. The surrounds/gardens are starting to date a need a little attention and a good tidy up. Overall a good location and at the right price is a good place to stay.

The Reef House Palm Cove - MGallery Collection: 5.0 out of 5 stars "idyllic stay"

29th August 2013, Marilyn706, CASTLE HILL

We had another wonderful stay at this hotel. Very friendly staff made us feel special as usual, lovely surrounds and despite two weddings during our stay house guests still catered for. Noise well contained with room soundproofing.Food served is of an outstanding quality. Extra touches like replenished oil burner in room and good quality bathroom products, plus we appreciated DVD working. Beds exceptionally comfortable. heated outdoor pool makes a big difference at this time of year.Wifi at reception was manageable.Will be back.

View management response »

Management responseDear Marilyn706,We very much appreciate your comments regarding your stay at the Reef House Resort Palm Cove. It is always a pleasure to receive positive feedback.Thank you for your response regarding your stay at the Reef House. I am glad that you have enjoyed all aspects of your stay thoroughly.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Brett SkinnerGeneral Manager
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The Reef House Palm Cove - MGallery Collection: 5.0 out of 5 stars "A little gem"

27th August 2013, brypop, Sydney, Australia

We have just had a seven day break at the RHB I was a little apprehensive after reading the varied reviewes before we went. On arrival we were given a quick tour of the resort by Colin on reception we soon realised we would enjoy this place the 2 pool areas with sun beds in sun and shade and light areas where you can read under cover, our roomwas very nice which was a veranda room was overlooking the beach and sea was a good size although a little dated the bathroom large it had a little rust in the bath where it had worn through the enamel but it was clean(how much time do you spend in the bathroom) and the balcony was huge 2 sun beds 2 chairs and a small table. We used the restraurant for lunch and dinner and the food was very good, breakfast was ok but could have had a greater variety of breads the cooked/hot choice was good. The staff were all great always willing to please. Accor have only had the RHB 5 months in that time they have already refurbished 15 rooms and more are planned and talking to the Manager Brett Skinner who is very enthusastic about the place there are plans to re-vamp the breakfast service. We thoroughly enjoyed our break found it to be very relaxing in lovely surrounds we are already looking forward to a visit next year to this little gem. I hope this helps

View management response »

Management responseDear brypop,We very much appreciate your comments regarding your stay at the Reef House Resort Palm Cove. It is always a pleasure to receive positive feedback.Thank you for your wonderful comments about the Reef House. I am really glad that you enjoyed your stay and we exceeded your expectations. As part of the new management we are focused to enhancing our customer experiences through both superior customer service and comfortable room to stay in.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and taking your time to speak to me in person. We hope your next visit will be as pleasant as the previous one.Sincerely,Brett SkinnerGeneral Manager
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.