La Griffe Roma MGallery by Sofitel
Via Nazionale 13
Via Nazionale 13
La Griffe Roma hotel offers an elegant and sophisticated environment in the heart of Rome, just a short distance from the city's main monuments such as the Colosseum and the Imperial Forums. The Trevi Fountains and Spanish Steps are also within walking distance. The restaurant and Rooftop Bar offer spectacular views stretching from Piazza Venezia to the dome of St Peters in Vatican City. The 123 rooms have been carefully thought out with innovative style and comfort in mind.
Whether in the heart of a city center or in a more remote spot, each hotel in the collection boasts a fantastic location ensuring our guests have a unique trip.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 41.901591, 12.494572
The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.
Large room with individual temperature control, tea and coffee making facilities, minibar, LCD TV with a selection of international channels, Mediaset Premium television service and free WIFI. Bathroom with hydromassage shower or bathtub
Modern and inviting room with double or twin beds. Tea and coffee making facilities, minibar, LCD TV with a selection of international channels, Mediaset Premium television service and free WIFI. Bathroom with hydromassage shower or bathtub.
Large Suite over 1 or 2 levels, living area with sofa, individual temperature control, tea and coffee making facilities, minibar, LED TV with Mediaset Premium television service and free WIFI. Bathroom with hydromassage shower or bathtub
Modern and comfortable room with double or twin beds. Tea and coffee making facilities, minibar, LCD TV with a selection of international channels, Mediaset Premium television service and free WIFI. Bathroom with hydromassage shower or bathtub.
Attractive, sophisticated and spacious room, some Junior Suites are over 2 levels, with individual temperature control, tea and coffee making facilities, minibar, LCD TV, Mediaset Premium service and free WIFI. Bathroom with hydromassage shower or bathtub
The La Luna restaurant with panoramic terrace offers a unique view stretching from the Altar of the Fatherland to St. Peter's Basilica. Combine a magical atmosphere and an exquisite dining experience with traditional Mediterranean and local dishes.
There is always an excuse to visit the Champagnerie Mumm Bar, whether for a delicious coffee, an aperitif or a light meal while taking in the spectacular views over Rome.
Reviews collected from customers who booked on AccorHotels.com
Sadly, this hotel does not live up to the Mgallery brand I have come to enjoy. Dreadful thin, hard, squeaky mattresses, usual nonsense of twin beds pushed together with hard ridge down the middle. Awful hard pillows - no choices available. They have spent the money on the main atrium, and all the staff to pander to 5 star requirements but totally ignored the basics. Desperately disappointing end to a lovely trip in Italy.
The room we had was excellent if some what on the small side - the balcony was a bonus. Breakfast was rather limited in choice - again on the poor side. The restaurant recommended by the concierge turned out to be an expensive one with poor quality food - we found better ones on our own.
Dear Will154943, Thank you for taking the time to write and share your feedback following your recent stay with us. I was sorry to learn that we did not meet your expectations during your visit, about the our suggest restaurant. All of our guests comments and feedback are extremely important to us and would appreciate the opportunity to speak with you to discuss your experience in details. firstname.lastname@example.org I am at your disposal and look forward to speaking with you very soon. Sincerely, Massimiliano Marianecci Room Division Manager La Griffe Mgallery By Sofitel
La Griffe is a great hotel. It is a design hotel with stylish décor and very beautiful foyer entry. The staff are friendly and efficient and ready to please. The rooms are very comfortable with plenty of room. The breakfast was wonderful as was the dinner I had. The breakfast and dining room have wonderful views and the hotel is well placed to visit most of the top spots in Rome.
Dear Rocknrolldale, Thank you very much for taking time in sharing your feedback. We are happy to hear that you find our service, rooms and facilities great. In your return if there's anything we can do to make your stay comfortable please let us know. We sincerely look forward on your next visit. Until next time! Best Regards Massimiliano Marianecci Room Division Manager
The experience with La Griffe Roma was the best. The location is good, you can go by walking to downtown or to metro. The staff was very courteous and helpful every time. They were really concerned to provide a good service. I deeply recommend this hotel. I would like to do a special thanks to Daniel, from the front desk, who speaks Portuguese very well!
Dear Carlos, Thank you very much for this positive review on Tripadvisor! We are very happy that you enjoyed your stay and we want to thank you again for your comments about our staff, we will communicate your compliments. We are sorry for the late response, we hope to welcoming you again in a future stay. Best regards, Claude Costella General Manager
The hotel location is excellent and the staff is very attentive. However, bathroom was not as clean as it should be (lack of control). Once notified, this was cleared up immediately. Good European breakfast. We did not try the restaurant so many to choose from in Rome! - but we once did have "club sandwich" which we did not like. Another surprise was that the rooms have single glazing so are not sound proof - strange for a 5* hotel! We had excellent time.
Dear Sir First of all I would like to thank you for choosing La Griffe Roma for your stay in the Eternal City. I am really happy to learn You appreciated the location of the hotel and the service delivered by our Team. On the other hand, please allow me to express my sincere apologies for not been able to over-exceed your expectations. I have already shared your constructive feedback with the Assistant Manager and Housekeeper, rest assured we will continue to improve the quality of our services and product on a daily basis in order to improve our performance and guarantee that guest expectations are met. I really hope will come back to visit us for a real memorable stay Yours sincerely, Massimo Mainella General Manager
Rooms including bathroom are very good. Breakfast is excellent with a superb view over the city. I marked this down a bit though because the check in was disastrous for us. Apparently the laundry had been delayed but instead of just telling us to come back after 4pm they kept promising just another 10/20/30 minute wait and eventually we lost 2 hours of our first afternoon. Didn't even get an apology - reception just kept saying it's not their fault!
Gabriel, the front desk clerk was very welcoming and friendly. He made sure we enjoyed our stay at La Griffe. Excellent staff. Cleaning staff did not put the slippers not until our last night of stay and bathroom were not cleaned properly. Otherwise, our stay was excellent and will stay at this hotel again in the future.
Dear Guest We would like to thank you very much for the review about your stay at La Griffe Roma. I am really glad to learn you had great time with us during your long stay and Gabriel was superb in delivery an excellent service. Your comment will be also shared with the Housekeeper in order to take correct measure in order to always deliver high quality and service with consistency. I hope to see you again in the future, anytime you wish to feel the spirit of the Eternal City. Yours sincerely, Massimo Mainella General Manager
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