Novotel Suites Riyadh Olaya 4 stars

Customer review rating (ALL Rating) 3.9/5 303 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Microwave & small fridge in all rooms

  • Kitchenettes in suites

  • Free WIFI

Our accommodation(s)

Hotel location

Novotel Suites Riyadh Olaya

Olaya Main Street, PO Box 2689, Olaya Main Street
12221 RIYADH
Saudi Arabia

GPS:24.684311, 46.690333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

LA MODE CAFE RESTAURANT

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  303 reviews

TripAdvisor Rating  3.5/5  248 reviews

Good long term stay

Customer review rating 4.0/5

Iain B. Business - Confirmed reviews ALL

I was here in Riyadh for my residence visa process and needed a long term stay with room to work and sleep!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

Great staff

Customer review rating 5.0/5

Mr L. Solo - Confirmed reviews ALL

I would like to thanks Mr Nour from the rest and Mr Abdullah from the reception for their amazing customer service skills.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

Please send me an invoice of my stay

Customer review rating 4.5/5

Sarawuth W. Solo - Confirmed reviews ALL

Hello, I would like to get an invoice for my stay in your hotel: - My reservation number: NDQPDFBZ - Surname and first name: Sarawuth W. - Date of my stay: from 3/8/24 to 3/9/24 Kind regards,

I like the location, close to everything interesting

Customer review rating 5.0/5

Hamad A. Friends - Confirmed reviews ALL

This is my third trip to Novotel Suites Riyadh Olaya, and i enjoyed the underground free parking, extreem hospitality from all the employees, easy check in and check out, definitely it's the place for next trip to Riyadh.

Dear Hamad A., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

TOO BAD !!

Customer review rating 0.5/5

Agnes C. T. T. A. Business - Confirmed reviews ALL

This trip fly from Hong Kong to Riyadh. Original booking ##23…, my arrival flight at 3am, when I arrivel Hotel at 5:45am. Hotel told that they cancel my booking at 5:30am and told that hotel is fully book and no room for me. I finally only booked one night by myself from your hotel website. Your hotel service is too bad !!

Dear, Agnes Chan, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, FOM

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Other web-users rate our hotel

  • 236 reviews 9.4/10 Location
  • 336 reviews 6.9/10 Room
  • 741 reviews 9.4/10 Service
  • 14 reviews 4.2/10 WiFi
  • 200 reviews 8.1/10 Breakfast
  • 153 reviews 7.5/10 Comfort
  • 152 reviews 6.4/10 Cleanliness
  • 80 reviews 4.1/10 Amenities

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