Novotel Suites Riyadh Olaya 4 stars

Customer review rating (ALL Rating) 3.9/5 295 reviews

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Novotel Suites Riyadh Olaya - Image 1
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Olaya Main Street, PO Box 2689, Olaya Main Street, 12221 RIYADH, Saudi Arabia

Description

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Microwave & small fridge in all rooms

  • Kitchenettes in suites

  • Free WIFI

Our accommodation(s)

Hotel location

Novotel Suites Riyadh Olaya

Olaya Main Street, PO Box 2689, Olaya Main Street
12221 RIYADH
Saudi Arabia

GPS:24.684311, 46.690333

Telephone
Fax +966 11 293 3598

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

LA MODE CAFE RESTAURANT

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  295 reviews

TripAdvisor Rating  3.5/5  249 reviews

Great stay in the heart of the city

Customer review rating 5.0/5

Samiha س. Families - Confirmed reviews ALL

Loved the location on Olaya street, one of the main hubs in Riyadh. Easy to get to kingdom tower, faisaliya tower and other places of interest. The room was bigger than I expected with two single beds, a desk area, a sofa and table area and a big bathroom. As we had a half board booking, we were able to have iftar and suhoor at the restaurant (buffet style), wide variety of tasty choices Staff at reception, housekeeping, room service and in the restaurant were all nice!

Dear Ms. Samiha, We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

Great clean and pleasant stay

TripAdvisor rating 5.0/5

krutiks2022 TripAdvisor review

Islam, Hassan, Sam, surdewaj, Anis great cleaning and house maintenance service. Cleaning is regular and with happy faces Joseph the manager is great at customer service. Would love to visit again and recommend this hotel. Supervisor Ronny also good.

Dirty and Old

Customer review rating 1.0/5

Wael K. Business - Confirmed reviews ALL

Really surprised by this Novotel. For the room, it was dirty and evend found hair in the bathroom. Furniture is old and dirty. Chairs and sofas of different colors. Food was horrible, very bad quality. Extremely disappointed.

Dear Mr. Wael Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites Riyadh Olaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdullah Al Harbi GM

Good long term stay

Customer review rating 4.0/5

Iain B. Business - Confirmed reviews ALL

I was here in Riyadh for my residence visa process and needed a long term stay with room to work and sleep!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

Great staff

Customer review rating 5.0/5

Mr L. Solo - Confirmed reviews ALL

I would like to thanks Mr Nour from the rest and Mr Abdullah from the reception for their amazing customer service skills.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

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Other web-users rate our hotel

  • 228 reviews 9.5/10 Location
  • 328 reviews 6.9/10 Room
  • 750 reviews 9.5/10 Service
  • 13 reviews 4.3/10 WiFi
  • 194 reviews 8.1/10 Breakfast
  • 151 reviews 6.4/10 Cleanliness
  • 147 reviews 7.4/10 Comfort
  • 81 reviews 4.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.