Hotel - ibis Styles Mexico Zona Rosa
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Ibis Styles Hotel

ibis Styles Mexico Zona Rosa Hotel

Liverpool 115 A Col Juarez  Delegacion Cuahutemoc 
06600  Mexico
MEXICO

404 reviews
TripAdvisor Rating Based on 404 reviews
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From 923.53 MXN Non member rate
From 877.35 MXN Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • 100% non-smoking hotel
  • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room

Leisure and activities

  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Comfortable, welcoming and modern with a cozy bed and practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 79 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our customer reviews for ibis Styles Mexico Zona Rosa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 404 reviews

Choong Y 2016/02/13
« Learn how to manage your hotel »

Everything was good until a day before I left, the Reception called me in the late afternoon and asked me if I had extended my stay. I thought I made a mistake (imagine I travelled 33 hours and there can be a confusion over the dates). She told me that I have to pay some MXN700 more. She asked me to come down to the reception to sort this out. But this could not be possible as I checked the email from accor regarding my booking. With the 2,000 points, I was supposed to pay 101 - according to the email. I forwarded the email to her. She told me she would check and called me back in 1 hour. She never did. At 2.00 am, when I came back from outside, there was another person at the counter. I asked and he said he needed another 1 hour (again) to check this. The next morning, when I checked out, the issue was not resolved. I did my calculation and I shown it to yet another person at the Reception and the Manager looked at the details. Finally, they apologized and I paid MXN110 and they did not even bother to give me the change! The outstanding amount was MXN101.71. Small monies but at least they should do it right. I left and I stayed another 4 days at nearby Valentina Hotel. It was fantastic - everything that can be compared, Valentina is ahead AND for almost the same price - in fact Valentina is slightly cheaper!

Hector V, Manager at Ibis Styles Mexico Zona Rosa, responded to this review

Dear Guest, Thank you for taking the time to share your comments concerning your stay at the Ibis Styles Mexico Zona Rosa. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Héctor Valdez Almaguer Gerente Hotel Ibis Styles México Zona Rosa

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