Hotel addressKawasan Pariwisata Nusa Dua BTDC
Resort Area Resort lot block B
80363 NUSA DUA
How to reach the hotel
Contact the hotel
- Tel. (+62)361/776400
- Fax. (+62)361/776300
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Amarterra Villas Bali Nusa Dua - MGallery Collection - hotel reviews in Nusa Dua
Hotel code: 8971
Accorhotels.com customer reviews in partnership with TripAdvisor
10th September 2013, dliew8, Hong Kong, China
Very good accomodation with excellent service from staff, and the location is quiet and clean. Staff is very courteous and friendly. Walking distance to a large eating and shopping mall - Bali Collection.Highly recommended.View management response »
Management responseDear dliew8, We thank you for your comments regarding your recent stay at Amarterra Villas Bali Nusa Dua. It is with a great pleasure that we have accepted your compliments toward us. Also, we will certainly share your comments with our team. Your satisfaction is the best reward for our staff to strive the best quality of service. Waiting to welcoming you again in the near future. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali
"Excellent for Solo Traveler Spot"
12th August 2013
Found out that Accor just recently acquired another properties - Amarterra Villas at Nusa Dua, just what I was looking for a getaway to Bali without having refer only to Seminyak area for a luxurious place to stay. Love the overall services and villa decor and amenities, tiny discomfort would be having a next door construction at times at night time. The breakfast and F&B menus could use more variations and perhaps a little bit more attention in details in the breakfast package i.e. butter or sugar sometimes forgotten in servings. Love the front desk people and the shuttle driver Pak Ngurah who was very helpful in dropping me off at times of needs. Looking forward for more improved services Amarterra!View management response »
Management responseDear Sirs/Madam, We would like to thank you for choosing Amarterra Villas Bali Nusa Dua during your recent visit to Bali and for sharing your comments with us.We were very pleased to read that you enjoyed your stay in our property. We apologized for the inconvenience that may cause about the ongoing construction next door that made you felt uncomfortable. The feedback that you have raised for breakfast & F&B menus variations, we have taken the immediate action to improve in order to meet our guests’ satisfaction. Your kind words have been passed to our team. We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit. Pascal Bellon / General Manager at Amarterra Villas Bali Nusa Dua
"Relaxation at its best"
14th July 2013, Martin47_13, Melbourne, Australia
The service at Armaterra was second to none. The front desk, restaurant staff, room were all attentive and friendly. One example was when my wife felt ill the staff organised for a meal that would make her feel better and sent to the room whilst the rest of the family ate out. Sabarihut from the front desk was kind enough to offer late check out and assisted with all booking issues in a friendly and professional manner . Any room issues were addressed quickly and efficiently. The 2 bedroon villa rooms were sensational...beautifully designed with privacy when required for the adults and children...beautiful pool and alfresco area with large screen TV and complimentary bar. A nice touch was a local food treat on turn down. Location was excellent...only 200 metres to Bali Collection and 200mtres in the otherdirection if you would like to eat outside the gated area at Nyomans Beer Garden or MIa Mia..Cheap markets and DVD's are also accessible if required. 500 metres to the beach which is adequate but not sensational... the main pool is all that is required anyway. The main pool is not used much so for a family it is perfect. Spa facilities are good.There was nothing to fault apart from maybe the wi-fi could have a greater strength in the second room...and the lack of a door bell on the entry door...that is being picky though.if you you after a relaxing,quiet, stress-relieving holiday in beautiful rooms serviced by wonderful staff then this is the place for you....View management response »
Management responseDear Martin47_13, We would like to thank you for choosing to stay at Amarterra Villas Bali Nusa Dua during your recent visit to Bali and for sharing your comments with us.We were very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.Your kind words have been passed to our team. Looking forward to your next visit. Magdalena Marbun / Manager at Amarterra Villas Bali Nusa Dua
"GREAT HOTEL EVEN WITH FAMILY"
4th July 2013, tessa129, Manila
We arrived at the hotel at 2 am and the staff welcomed us well. Although the walk area may need a little more lights coz it is a bit dark. the beach is actually not beach front but you can walk for just about 5 minutes or take their shuttle service and be there in a minute or two. Their room is very nice, with the pool and living room. There are actually 3 TVs in the villa and the mini bar is complimentary and refilled everyday. What I also like is the complimentary shuttle they have around the nusa dua area. They can drop you off and pick up every time. With regards to dining, their menu SHOULD be upgraded. There are very minimal choices. Although when I asked them to change the sauce of their lamb they were able to make it very well. Overall I will recommend staying in this hotel especially if you have an ACCOR card so you can enjoy all the benefits.View management response »
Management responseDear Tessa129, We would like to thank you for choosing to stay at Amarterra Villas Bali Nusa Dua during your recent visit to Bali and for sharing your comments with us. I am glad to receive positive feedback from you. We already taken action and improved our menu choices. We hope your next visit will be as pleasant as the previous one. Looking forward to your next visit. Magdalena Marbun/ Manager at Amarterra Villas Bali Nusa Dua
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.