Hotel - Amarterra Villas Bali Nusa Dua - MGallery Collection
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Mgallery Hotel

Amarterra Villas Bali Nusa Dua - MGallery Collection

Kawasan Pariwisata Nusa Dua BTDC  Resort Area Resort lot block B  Bali 
80363 NUSA DUA
INDONESIA

678 reviews
TripAdvisor Rating Based on 678 reviews
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Amarterra Villas Bali Nusa Dua - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Amarterra Villas Bali Nusa Dua - MGallery Collection is a luxurious villa located within the BTDC area of Nusa Dua. Offering easy access to the Bali Convention Centre, water sports, golf range, the Bali Collection shopping mall and within walking distance of the white sandy beaches of Nusa Dua. Ideal for honeymoons, family getaways or business travelers who want excellent service, tranquility and an unforgettable experience.

Amarterra Villas Bali Nusa Dua located in the BTDC complex (Bali Tourism Development Corporation) area, just a few steps from Nusa Dua Beach and Bali Collection Shopping Mall. Also near tourist attractions such as Museum Pasifika, Bali Nusa Dua Theatre, Bali National Golf Club, Taman Bhagawan art park, Water Sports in Tanjung Benoa, GWK Cultural Park, Uluwatu Temple with kecak dance show & convention centers

Hotel extras

These 39 villas with private pools consist of 3 luxury villa types ranging from 200 m2 to 300 m2, specially designed with guests' comfort in mind. The villas are equipped with a free minibar (replenished daily), WIFI and room service.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking
  • Wheelchair access
  • Swimming pool
    • Pool
    • Indoor unheated pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Breakfast
  • Thalassotherapy centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking
  • Wheelchair access
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
  • Beach and water sports
    • Jet skiing
    • Parasailing
    • Private beach
    • Snorkelling/Scuba diving center
    • Water skiing
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06.00am - 01.00am
    • Opening hours : Week-end 06.00am - 01.00am

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Amarterra Villas Bali Nusa Dua - MGallery Collection

Kawasan Pariwisata Nusa Dua BTDC
Resort Area Resort lot block B
Bali
80363
NUSA DUA
INDONESIA

Tel: (+62)361/776400
Fax: (+62)361/776300

Check-in from 14h00
Check out up to 12h00
Access and transport
  • NGURAH RAI At 14.8km / 9.2 miles

GPS : -8.805669, 115.228775

Our rooms

39 private pool villas thoughtfully designed to provide ultimate comfort and luxury. Occupying the area 200 sqm - 300 sqm, each villa is built with high quality local materials. All is made by highly-acclaimed craftmanship and artistry.swimming pool

  • One Bedroom Villa with private pool
    One Bedroom Villa with private pool

    Set in a 200 sqm area with contemporary Balinese interiors, featuring 1 king bed, air conditioning, free wifi, living room, coffee machine, indoor and outdoor shower, bathtub with Jacuzzi, gazebo facing beautiful garden, and private swimming pool.

  • Two Bedrooms Villa with private pool
    Two Bedrooms Villa with private pool

    Set in a 300 sqm area with contemporary Balinese interiors, featuring 1 king bed & twin Hollywood bed, air conditioning, free wifi, living room, coffee machine, indoor and outdoor shower, bathtub with Jacuzzi, sundecks, and private swimming pool.

  • 39 rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

TERRA TERRACE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TERRA TERRACE Type of cuisine: International


Adopting contemporary culinary techniques, our International Chef has created a unique fusion of Balinese culinary rich taste with authentic Indonesian cuisines that are presented in modern style of culinary delight

Find out more and book
TERRA TERRACE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TERRA TERRACE

See all our restaurants and bars

Your meetings and events

Amarterra Villas Bali Nusa Dua - MGallery Collection Meeting Room

Our meeting rooms


  • Number of meeting rooms: 1
  • Maximum size: 40 m2
  • Maximum capacity: 10

Our customer reviews for Amarterra Villas Bali Nusa Dua - MGallery Collection

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 5.0/5 Based on 678 reviews
Kaleb Y 2016/07/01
« Relax, Rejuvenate and overindulgent »

As a couple we finished our trip to Bali at this special place. We felt in love with this balinese sanctuary and i would like to share our experience during our stay at Amarterra Villas : 1. The Lobby is Amazing with Elegant water feature and a Grand Stairs entrance 2. Welcome drink was unique and refreshed the heat 3. The staff at the front was friendly and very accomodating 4. Villas was A DREAM with nice Private pool Just for us to overindulgence all day and night, the design all trough the villas was beautiful appointed and nicely decorated . The concept of earth , sand and water is succesfully visualized . We like to spend the day by lazing in the balinese gazeebo and drink some complimentary soft drinks at the minibar. The Signature welcome by the lady is undorgettable. She prayed for us and wish a goodluck with a traditional balinese ceremony ( water spray each of us and finalized with three colors bracelet . Authentic and Unforgettable. 5. Terra Terrace Restaurant . Only restaurant here but we dined here everytime. The food is Delicious and the atmosphere is delightful also all of the staff here were GREAT 6. TURNDOWN service was GOOD with little touch . Everything was AWESOME including our Complimentary Anniversary Cake , so yummy thanks Amarterra staff 7. Bathroom is To Die For. Bubble bath is a Favorite list here. 8. Morning dip at the private pool was the first thing to do list when i opened my eyes . A Skinny dip is A MUST. 9. Lobster Egg Benedict became my favorite dish when Breakfast at the restaurant 10. Private Beach Club to get my Vitamin Sea . Nusa Dua Beach is my favorite beach , white sandy beach and turquoise crystal clear water is the Reason 11. Highlight During Stay here was the Staff, Pa Agung and team at the front ofice, the lady who prayed for us, bu komang and team at the restaurant , beach club staff, our driver pa Gede was the hero during transfer to airport because we need to get fast as we can because of our late preparations. All in all our staff here had a wonderful job here . Highly Reccomend to get Relax rejuvenate and overindulgent at Amarterra Villas Bali. Thank you all.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear Kaleb Y, Thank you very much for writing such a thorough and positive review. We are glad to know that you have a pleasant time with us. It is a great pleasure to know that you had a pleasant and satisfying experience with us. I'm happy to read your comment specially for the lobby, welcome drink, the staff, villa facilities, the restaurant, turndown service, the beach club, the food, I will share your comment with Pak Agung, Ibu Komang, Pak Gede and our entire team. I am sure that this feedback will serve as an encouragement to them and all of our staff as we strive to continuously improve the quality of our services. We do hope that your next visit in our hotel will be as pleasant as this time. Very look forward to have you in our hotel in the near future. Tangi Le Grand / General Manager Amarterra Villas Bali Nusa Dua, MGallery by Accor

Ryan2890 2015/10/12
« Pure bliss »

We landed in Bali on 16th September after leaving London 18 hours before. When we arrived at the hotel we was greated with a freshing drink. Much needed as climate was very warm. Check in was smooth but just a tip they take a holding deposit for the room by credit or debit card. My husbands declined as bank was not aware of us travelling to Bali. Just make sure give your bank a call to let them know if travelling from afar. We was shown to our room where we was given a traditional Balinese welcome then left to explore the room for ourselves. Well the room was lovely. We was in lily 3. A one bed villa. In the outside living was our fridge sink snacks a tv a large chair enough for me and my husband to snuggle on to watch a film. Also the magificant pool. I set out every morning completing lengths. Very refreshing and by midday the pool was so warm it was like a bath. Complete bliss. Inside the villa was our bedroom, a walk in wardrobe (I need one of these back home now) complete with mosquito spray if you wished to use and one for the room also. Then was the bathroom area complete with 2 showers (one traditional rainforest shower) which was perfect for both of us to get ready at same time. There was also a large jacuzzi bath complete with tv. This was fantastic as the rugby world cup was on so we could spend some relaxing time watching the rugby and soaking away. In the bathroom there's everything you need. They provide combs toothbrush and paste cotton buds sewing kits razor. Whatever you think you need they have provided for you. This is replenished whenever you use it by the housekeeping team. Housekeeping is a bit spardic throughout the day so you never really know when they are coming to you. Many a time throughout the stay we was in when they arrived however they worked around us. Was very respectful and completed the tasks they needed to with no issues. Everyone of the members of staff in the hotel has impeccable manners. Without fail every person will greet you and smile. It makes you feel very welcome. We ordered room service a number of times and also had lunch in hotel frequently. The food is amazing. Definately 5*. The staff could nt do enough to please us. I would definately suggest the market street dining by the pool. The food was delicious and all cooked in front of you. Def opt for the chilli sauce best I have ever tasted. Most other nights we took the short walk across to Bali collection which has a number of restaurants and bars.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear Ryan2890, We are glad that you had a memorable stay at Amarterra Villa and we really appreciate your positive feedback regarding all aspects of your stay. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guests. Looking forward to your welcoming you on your next visit. Pascal Bellon/ General Manager MGallery Amarterra Villas Nusa Dua Bali.

PBBParis 2015/09/20
« Perfect stay in Nusa Dua »

Amarterra Villas were our relaxing treat after a diving trip in various indonesian spots. It proved a fantastic balinese experience: - the villas with private pool are perfect, well designed with everything you need (incl. an Ipod dock station) - beds, pillows and duvets are ones of the softest ever experienced - staff was very attentionate yet respecting our privacy - the gardens essences, layout and maintenance are beautiful. The public beautiful beach is a 5/10 mn walk (private sunbeds are available for Amarterra patrons) and sea is crystal clear and nicely warm. (The beach restaurant which is not part of Amarterra is not that great - maybe Amarterra could think about offering some light lunch solution). Villa service for diner makes you feel like at home, otherwise there is an open air commercial centre about 5/10 mn walk from Amarterra villas with shops and restaurants. Last but not least, I was treated with a succulent birthday cake and a bottle of sparkling wine to enjoy in our villa. We will be back

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear PBBParis, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We are glad to know that you have a pleasant time with us. We wish to welcome you back in the near future in our Hotel. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.

krasi 2015/09/09
« Very relaxing »

I was in villa Magnolia 2 only for two nights, but I wish to be more. This villa is one bedroom, very beautiful garden with private pool, modern bathroom, with rain shower outside and one shower inside, separate WC and jacuzzi with TV in front it. Villa is comfortable with big bed. Outside in the garden you have coffee machine, mini bar - soft drinks and snacks free, flat TV, table and chairs. The staff is absolutely professional and polite. The breakfast is the most delicious that I have ever had. They bring in your villa whenever you want. Try eggs Benedict. Best regards for the cook in the restaurant. One dinner that I have was perfect. I have to recommend the SPA. I had hot stone massage on a very reasonable price. All massages in the menu sounds good and I think you can make good choice. Please, give some more information on villa's web page about Spa menu. All in all I had perfect stay and will recommend for everybody.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear Krasi Thank you for your thorough review and your very praising heading of our property. We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our product. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Look forward to welcoming you in the near future. Pascal Bellon/ General Manager at MGallery Amarterra Villas Bali Nusa Dua

Mike Hyoungjun K 2015/09/07
« Exquisite experience but a bit annoyed »

Except the checking-in experience, everything was great. Separate pool was enough big and deep and cosy. Yard of the villa is very comfortable and private. Breakfast delivery service was also satisfactory. But below are the draw back 1. I felt they tried to give me the worst room at the first time. The room window blind was broken and fixed with bunch of tissue! And wifi was not working at all. The knob of the villa main door was also broken and not properly working. The place was a bit lower that other villas so private issue might occur. And the villa was located very end of the property so it might be very noisy because of the traffic outside. They tried to fix the problems like blind and wifi but eventually we requested to change the room. We visited several villas and got the other one. But it took almost 2 hours to completely checking-in. Very annoying.... Anyway, they gave us an apology with free massage and wine but still we wasted our precious time of our vacation on checking-in. 2. Gym has nothing except 2 running machine and 3 kinds of combined weight machine and dumbell. that's all. very very small.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear Mike Hyoungjun K, First and foremost, I would like to say thank you for your comment regarding to your memorable stay with us at Amarterra. I was glad to know that you felt enjoy, Separate pool, the villa are very comfortable and private and the breakfast delivery service. We are committed to providing our guests with the quality services and facilities. However, we will take action to improve some areas which come to your concern. I have shared with department concerned and glade than you mention our concerned by providing free massage and wine related to inconvenient issue, I hope you will allow us the opportunity to serve your future lodging needs, as we are looking forward to welcome you back at our villa in the future, Sincerely, Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.

YFtang 2015/08/30
« Overall »

Very nice villas, staff are helpful and friendly, villas are clean and the environment is good. Food & drink are delicious and fresh. Spa are very nice and really enjoyable. Beach are only few minutes walking distance.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear YFtang, We thank you for your comments regarding your recent stay at Amarterra Villas Bali Nusa Dua. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.

adsinghal 2015/06/25
« Perfect gateway for a leisurely and luxurious vacation »

Amarterra villas in Bali, Nusa Dua was one hell of a luxelife experience. You enter the villa and no one prior to that can say that this property would be that grandiose and awesome. It was an amazing experience to stay in a 2 bed room villa along with our grown up (2) kids. The staff was courteous, responsive and obliged to all the requests with a great smile. The villa had spacious room and living & dining area. Provisions were made for all the requirements. We had complimentary drinks and snacks in our mini fridge. We had a private pool which was big enough and clean. The outside shower was made carefully to provide privacy and was constructed such to give the feel of a shower in the forest. It is an ideal place for someone who wants to just go and relax, away from the crowded city. Our experience with Nusa Dua beach was not that great when we compare it with Legian beach, but the Amarterra experience more than compensated for that. The breakfast was part of the package and a-la-carte. Our family had 2 vegetarians, we didn't faced any problems and the chef prepared delicious vegetarian dishes. The staff very politely explained us the menu and the new fruits like mango steen which we saw in bali for the first time. The Amarterra spa was also very quite and relaxing experience. We even got to see a couple of snails. All in all, it was a great experience and worth recommending to anyone.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear adsinghal, Thank you very much for choosing to stay at Amarterra Villas Bali Nusa Dua. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guests. We look forward to welcoming you again on your next visit. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.

JulesVerne163 2015/06/18
« The Best »

Just returned from a fabulous 10 days of relaxation. Food at the restaurant was top class. Breakfast supersized. Villas are over the top. Free mini bar was great and staff were very happy to change coke to coke zero. Nothing was too much. Car was available to drop off and pick up from other Accor hotels in the local area that we tried out for dinner.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear JulesVerne163, Thank you very much for choosing to stay at Amarterra Villas Bali Nusa. It is a pleasure to hear that you had such an memorable stay with us and enjoyed your stay with us. Myself and my team improved our motivation with wonderful feedback like that. Looking forward to your welcoming you on your next visit. Pascal Bellon/ General Manager MGallery Amarterra Villas Nusa Dua Bali.

Pansygirl2015 2015/05/25
« Amarterra Villas - tranquil paradise! »

We stayed for 9 nights in a 1 bedroom pool villa. It was our first trip to Bali and we thoroughly enjoyed ourselves. The staff were helpful, friendly and thoroughtly attentive. Room service was prompt. The meals were amazing. We used the day spa to have massages and the staff were lovely.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear Pansygirl2015, Thank you very much for choosing to stay at Amarterra Villas Bali Nusa. It is a pleasure to hear that you had such an memorable stay with us and enjoyed your stay with us. Myself and my team improved our motivation with wonderful feedback like that. Looking forward to your welcoming you on your next visit. Pascal Bellon/ General Manager MGallery Amarterra Villas Nusa Dua Bali.

Sonic y 2015/03/04
« The Best Honeymoon & Relaxing Hotel »

I have nothing to complaint, excellent customer service, room service very good. Very delicious breakfast. Walking distance to nearest shopping area and beach. Is a very good place for you to relax your mind. Excellent & Keep it good! I will be back.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear Anggota TripAdvisor, We thank you for your comments regarding your recent stay at Amarterra Villas Bali Nusa Dua. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.

ronaldsipahutar 2015/02/11
« Looking for Memorable Memories? Amarterra! »

Private villa with everything you need, great for family with baby to honeymooners! Their staff really care and proactive to make you happy! Their foods are delicious the only improvements they need is only add more food variety :) Very Recommended!!!

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear Ronaldsipahutar, Thank you very much for choosing to stay at Amarterra Villas Bali Nusa Dua. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guests. We look forward to welcoming you again on your next visit. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.

2015/02/10
« two thumbs up!! »

It was an excellent stay and memorable stay indeed. All the staff were very attentive and polite to us from check-in, all the way to check-out, greeting and smiling at us whenever we walked past them. The villa was gorgeous, but would have been perfect if the ceiling fan in the living room could be changed to one with more wind power, as we couldn't feel any wind even when sitting right below the fan. The exterior living and pool area would be perfect with brighter lighting too, as it was difficult to grope your way around in the dimly lit area if you're trying to search for your stuff. Food at the Terra Terrace restaurant was scrumptious, especially the Canadian Lobster and Wagyu Beef, plus it was reasonably priced too with good waiter service. Spa was excellent as well, we went two times and tried the spa package with scrub & massage as well as just massage alone. Both were faultless and the massuers were polite and friendly too. The massages were so relaxing we actually fell asleep! (Not common for us as massages usually involve a bit of pain, but not this time round). Location is worth a mention as well. It was just a short walk across the road to Bali Collection, a compound with restaurants, supermarket, retail shops and even SOGO. Beach access would be about 5 mins walk from villa, very clean and nice beach with clear water. Overall, everything was perfect except for a few tweaks needed to make the stay even more enjoyable than it already was. We would definitely foresee ourselves coming back to Amarterra again!!!

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear AnggotaTripadvisor, We are glad that you had a memorable stay at Amarterra Villa and we really appreciate your positive feedback regarding all aspects of your stay. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guests. Looking forward to your welcoming you on your next visit. Pascal Bellon/ General Manager MGallery Amarterra Villas Nusa Dua Bali.

2015/01/04
« 2 Bedroom Villa (19-22 Dec) »

The villa including the bedrooms were too dark for living comfort and it looks run down and dirty, in particularly the swimming pool. We had to pay special attention to the walkways and stairs in fear of tripping. There were simply too many mosquitoes, flies and bugs in the open air living room at all time. The insect repellent and bygones just couldn't help. The main door to the villa and the windows in the 2nd bedroom could not be locked. We had to send in the technicians of which they spent close to an hour to get them rectified. Imagine we had to put up with all these at such late hour (11+pm), all hungry and tired? Shouldn't the hotel have them repaired before we checked in? Service (including check in) was slow though the staff were all very helpful. We ordered airport pickup from the hotel. The driver came with a van too small for 12pax and there was not enough space for our luggage. The driver took no initiative to handle our baggage. We had to deal with them ourselves, both at the airport and upon arrival at the hotel. In a nutshell, we didn't enjoy our stay at Amarterra at all; in fact, it was a total disappointment. I guess I was coned by the beautiful pictures on the website. And in my opinion, for the price we paid (close to U$500 per night), its really not worth it.

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear TripAdvisor Member, Thank you for sharing your first experience in tripAdvisor for our hotel. We do apologize that you recent stay is not meet with the expectations. We have taken all comments which can assist us to improve the products and service in our hotel. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service. The Two Bed Room villas is designed for 4 persons adult and 2 kids, which equipped with Two master bed rooms with small sofa bed, separated with private pool and huge living area. We are firm that all facilities inside are suitable for the price we sold. Once again thank you for your review and we wish to serve you better at our beautiful resort in the next future. Pascal Bellon/General Manager MGallery Amarterra Villas Nusa Dua Bali

Scott B 2014/10/28
« Beautiful spacious villas »

Villa was absolutely beautiful. Private & relaxing. Rooms were spacious & kept immaculately clean on a daily basis by the housekeeping staff. Breakfast was delivered daily to our villa & was delicious!

amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review

Dear Scott B, Thank you very much for choosing to stay at Amarterra Villas Bali Nusa Dua. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guests. We look forward to welcoming you again on your next visit.Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.

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