Hotel Novotel Caserta Sud
Ss 87 Sannitica Km 22 600
81020 CAPODRISE CASERTA
Ss 87 Sannitica Km 22 600
81020 CAPODRISE CASERTA
The Novotel Caserta Sud hotel is a comfortable, multifunctional hotel located approximately 20 minutes' walk from the center and the Royal Palace of Caserta. The hotel is an excellent starting point for visiting the Amalfi Coast, Ischia and Capri. This location is also ideal for banquets and outdoor events, thanks to the outdoor swimming pool and large garden with terrace. Don't miss the chance to try the regional specialties on our menu, prepared in a unique way by our chef. It's a lot better at Novotel.
Staying several days or just stopping over? Don't miss out on what your destination has to offer, see our suggestions for essential things to discover, see and do
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 41.041667, 14.324167
A spacious room with king-size bed, en suite bathtub or shower, sofa bed, work area, TV set, WIFI connection, hair dryer and safe. Up to 2 adultsA modern spacious room with king-size bed, en suite shower, sofa bed, ergonomic work area, TV, WIFI connection, hair dryer, minibar and tea & coffee making facilities. Up to 2 adults and 2 children.
Choose comfort and space. A spacious room with queen-size bed, en suite bath or shower, sofa bed, work area, TV with pay movies and Internet access, broadband connection, hair dryer, iron, safe and tea/coffee. Up to 2 adults and 2 children.
Enjoy modern decor and ergonomic comfort : A modern spacious room with King bed, en suite bath/shower, sofa bed, ergonomic work area, 2" LCD TV with internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.
Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.
Quiet and relaxing atmosphere for snackings light meals wine tasting cocktails ideal also for business breaks. MEDIASET PREMIUM set and WI-FI connection
Reviews collected from customers who booked on AccorHotels.com
As my work needed me to travel around the Napoli region, the Novotel Caserta was well positioned, just off the Autostrada, about 40 minutes from Napoli Airport, to support m needs, the breakfast had a good selection and the dinner specials of the day were all good.
Clean rooms, extra amenities like beautiful swimming pool, and exercise facilities, and excellent restaurant. We were afraid it would be very plain because it is in an industrial area, but were completely surprised about how wonderful the hotel was.
it's a good hotel in a very quite area (restaurants closed really early,more than you wish it to be.)Breakfast is really nice and rich and the pool is ok. It's also quite near to Caserta Royala Palace, a place you must visit.But the fact that since the afternoon hookers and prostitudes are on both sides of the road 10 meters out of the hotel does'nt make you feel nice, especially if you have 2 small kids! Actually prostitudes are all over the place, in every corner. We had a car and that's why we did'n t mind so much CAUSE WE DID 'NT have to walk, but what if we did'nt have? It looks a bit danger.
Dear Guest, Thank you very much for your kind review. We have already reported to authorities what you reported us about the sense of danger that you felt out of our hotel. I very much look forward to welcoming you back to Novotel Caserta Sud. Best regards. Daniele Garofalo General Manager
Located about 20km north of Napoli, this hotel is near to the "Centro commerciale Campania" and "La Reggia Designer Outlet". The location is convenient for visitors who travel with car. Though it seems not so secure the surrounding environment, It is comfortable at least in the hotel, and the staffs are kind. Room is cleaned in average condition compared with others. And breakfast is proper considering that the hotel provids affordable price for the lodging. It is recommendable for whom travel with a car, interested in shopping near the place.
We booked this hotel as it advertised 2 pools: in- and outdoors. The indoor one did not exist and when the staff then verified the information on the hotel website they just shrugged. The staff was very unfriendly and unhelpful - definitely not focussed on the guests. The general state of the hotel was poor, such as threadbare carpets. The lack of interest for the guests was well demonstrated by the display bowls at the breakfast bar: these had mouldy oranges in it. Worst hotel ever!! Do not stay here.
Dear Patrick2102, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The General Manager and the Staff of Novotel Caserta Sud
The desk staff are very helpful and efficient with a friendly and respectful manners. I was impressed by the restaurant staff as they went the extra mile to accommodate my requirements. A little difficult to find it after the exist from the motorway, my sat nav did not recognise the exact location, but I only wasted 15 minutes before I located it.
In general, the room price is satisfactory relative to the states of the hotel. But I felt the sub-managers in the hotel had the attitude of racial discrimination. For example, the breakfast that I've reserved was normal (14 euro per person), but the submanager urged to my family to eat light one (7 euro per person). He thought, I guess, that the Asians like us might get the cheaper ones. Of course, I raised this issue to the receptionist and got an apology from him, but still I am upset.
Dear ennovator, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The General Manager and the Staff of Novotel Caserta Sud
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