Hotel - Sofitel Rio de Janeiro Ipanema ex Caesar Park
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Sofitel Hotel

Sofitel Rio de Janeiro Ipanema ex Caesar Park Hotel

AV Vieira Souto 460  Ipanema 
22420 006  Rio de Janeiro
BRAZIL

1,658 reviews
TripAdvisor Rating Based on 1,658 reviews
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From 799.20 BRL Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Rooftop swimming pool
    • Rooftop swimming pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Rooftop swimming pool
    • Rooftop swimming pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

  • 223 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Rio de Janeiro Ipanema ex Caesar Park

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,658 reviews

UKinHK 2016/05/02
« Rough around the edges »

After my recent stay I now realise why this property is only "managed by Sofitel" and is not actually of Sofitel quality worthy of the branding. The biggest issue is that 3 years after Sofitel assumed management, it looks as if they just have not bothered with the investment in the property. For example: - reception and bedrooms seemed to be undergoing maintenance work during my stay which made it appear more of a building site than a top hotel in Rio - the bedrooms appear very tired, old and dated - especially the bathrooms - the furniture and decor is obviously old and hasn't been kept in good repair - constant unpleasant odour in bathroom - only two lifts work and it sometimes took 10 minutes to go up or down from the room. In addition, I was surprised that the Sofitel standard of customer service was missing - a small example of it is leaving just one bottle of water a day each evening - on arrival after a 20 hour journey, I had the option of the minibar - how about be a little more complimentary. Also forget about the pool - it's no bigger than a paddling pool for about 12 people to sit around. Apart from the great location, the hotel was a disappointment. I feel sorry for those staying there during the Olympics as they wont have the time to refresh and update before then!

Marie-Bérengère C, Gerente geral at Sofitel Rio de Janeiro Ipanema, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Caesar Park Rio de Janeiro, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better you in the near future. Sincerely, Marie Berengere Chapoton Gerente Geral

SalisM2016 2016/03/28
« Great Overall Experience »

The Caesar Park Rio is top notch in all areas. It appears to be fully renovated (hallways and rooms) with a fresh, clean, updated feel. Service was impeccable! From the check-in, to the door staff, to the restaurant and pool area staff. Food and drinks were outstanding. And the sunset from the pool is unbeatable.

Marie-Bérengère C, General Manager at Sofitel Rio de Janeiro Ipanema, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Caesar Park Rio de Janeiro managed by Sofitel, it is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive improve to continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Thank you, Sincerely, Marie Berengere Chapoton General Manager

tonifladmark 2016/02/15
« Great location, fabulous rooftop bar! »

Although many of the rooms could use a little bit of updating (though you could say the same about every hotel in Rio), our room was quite nice, the bed was wonderful, the location perfect, and the staff here is excellent - from the front desk to the bartenders to the restaurant - everyone was so welcoming and friendly and professional. Room tip - definitely spring for the front ocean view room - we were not disappointed! The best part of the whole hotel though is the rooftop bar. It is on the 23rd floor, open air, great ambiance - with soft and sultry breezes, really nice soft lighting. and nice intimate corners. Amazing views too of the entire Ipanema beach. We had a wonderful and thoughtful bartender named Alex who mixed us up all kinds of interesting drinks and was great to talk to. Great bartender. Would definitely stay here again.

Marie-Bérengère C, General Manager at Sofitel Rio de Janeiro Ipanema, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Caesar Park Rio de Janeiro managed by Sofitel, it is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive improve to continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Thank you, Sincerely, Marie Berengere Chapoton General Manager

silvinojrs 2015/11/01
« Could be better »

Everything was good, except service. Your staff talks bad about your customers in Portuguese. Bed was comfortable, room was just the right size, turn down service was provided and excellent location. Beach service is sorta lousy, even tho the hotel provides beach service the staff in the beach allows the people around to sell you chairs; but overall was a good stay. The only thing I really think it's unacceptable is the staff talking bad of the customers right in front of them in their own language.

Marie-Bérengère C, General Manager at Sofitel Rio de Janeiro Ipanema, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Caesar Park Rio de Janeiro, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better you in the near future. Sincerely, Marie Berengere Chapoton General Manager Caesar Park Rio de Janeiro managed by Sofitel

hanumanasana66 2015/10/21
« Very disapointed »

After a nice experience in this hotel last year, we chose Caesar again to celebrate 2 birthdays with our friends. We stayed 3 nights and booked 5 rooms 11 persons! What a disapointment! The rooms worn out, bathtube broken(1106), aircon not working properly. The breakfast on the roof top just caotic. The space is simply too small and as it was raining on Saturday, at least 15 persons were waiting for tables and the waiters did not seem to have any hurry to clean up tables. Buffet with lots of empty recipients... On our next trip to Rio we will look for other options, where the 5 Stars not only are reflected in the price.

Marie-Bérengère C, General Manager at Sofitel Rio de Janeiro Ipanema, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Caesar Park Rio de Janeiro managed by Sofitel. I am sorry that your experience at breakfast did not meet your expectations; please allow me to express my sincerest apologies. Breakfast on that day was served at the top floor exceptionally for operational reasons. Normally it is served at our Galani Restaurant on the 2nd floor, in a broader space. The hotel is undergoing of improvements and we hope to better serve you in the near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serving you. Kind Regards, Marie Berengere Chapoton General Manager

Robello2015 2015/09/18
« Best place in Ipanema »

we had a luxury room with good wireless connection - top concierge informations - very nice reception staff - nice bath rooms - delicious breakfast and the perfect Hotel Lobby at ground level with Bar & Lounge

Marie-Bérengère C, Gerente geral at Sofitel Rio de Janeiro Ipanema, responded to this review

Dear Guest, Thank you so much for your staying and evaluation to our hotel, our concierge and reception staff and entire team are very glad that the stayng was up to your expectations. I am also very happy that you did enjoy our new bar at the lobby floor, also the restaurant. This is part of our brand new renovation. We hope we can receive you again, very soon. Kind Regards, Marie Berengere Chapoton General Manager

Richard H 2015/08/05
« The Best Place in Rio de Janeiro »

From check in to check out all was perfection. From the Manager to the Door Man all was handled with professionalism and atencian to details. we are very satisfied and definitely will go back. thank you all Richard and Jos Hamans

Marie-Bérengère C, General Manager at Sofitel Rio de Janeiro Ipanema, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Caesar Park Rio de Janeiro managed by Sofitel, it is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive improve to continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Thank you, Sincerely, Marie Berengere Chapoton General Manager

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