Hotel - Pullman São Paulo Vila Olímpia
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Pullman Hotel

Pullman São Paulo Vila Olímpia Hotel

Rua Olimpiadas 205 
04551 000  Sao Paulo
BRAZIL

752 reviews
TripAdvisor Rating Based on 752 reviews
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From 333.00 BRL Non member rate
From 299.70 BRL Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • AEROPORTO CONGONHAS (Paying)
    • CUMBICA (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H
    • Opening hours : Week-end 24H

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

  • 173 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman São Paulo Vila Olímpia

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 752 reviews

robertomK3915YL 2017/02/26
« Very good surprise! »

Very good option for your business trip to SP: well located; clean; not very big; nice service and positive atmosphere. Definitely a good value for price and an alternative to the very large, expensive and busy business hotels existing in the city.

Fernanda L, Customer Experience at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review

Dear Mr. Roberto, You cannot imagine how much happy is our Pullman Team with your nice words here at TripAdvisor too! We appreciated that you have spent your time to share your important impressions about your recent stay at Pullman SP Vila Olímpia. Thank you very much for your compliments about good value for price, our well located, clean, nice service and especially our positive atmosphere. It makes us really glad, Mr. Roberto, because we really want to our guests feel welcome! :) Thank you very much for your Le Club AccorHotels loyalty and we are waiting for your next visit, in your next trip to São Paulo city. #YourHomeAwayFromHome Best regards, Fernanda Leite Customer Experience Pullman São Paulo Vila Olímpia

Alepagliuso 2015/08/18
« Sucha a nice service »

From the welcome desk to the HUB restaurant, everyone was very nice to us! We definetly come back and indicate the hotel. Nice restaurant, the chef suggest the wine harmonization. The Risotto could a little more al dente. Great deal on the upgrade. T

AccorBrasil, Gerente geral at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share on TripAdvisor your recent experience at Pullman São Paulo Vila Olímpia. What a great review and highlights, especially the comments from our Welcome Desk and HUB Restaurant teams! We really appreciate your comments about all our services and hope you come back to visit us again very soon! Cordially, Sébastien de Courtivron General Manager Pullman Sao Paulo Vila Olímpia

rogerio_cursino 2015/07/28
« Always a nice place »

I really like this hotel. I think the gym could have more machines. The room service woke me up every day at 9 AM to offer some boytles of water....why ? I dont know why after 2 long stays my points is still zero ???

AccorBrasil, Gerente geral at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review

Dear Mr. Rogério, Thank you very much for writing about us, especially for selecting the highest score we achieved according your recent experience as a Pullman Sao Paulo Vila Olimpia guest! As you commented that you didn’t receive your “frequent guest points” (concerning the AccorHotels Le Club Loyalty Program), we had the opportunity to track your last stays before this one. It is important us to clarify you that those reservations were confirmed by an online agency travel and unfortunately these rates’ types are not eligible for our Loyalty Program. You can earn the points benefits reserving only by: - accorhotels.com - pullmanhotels.com - AccorHotels Reservations (call centers) - or by contacting our hotels’ teams directly On the other hand, the last reservation rate made with us was positively eligible, because this specific reservation request was made by one of these direct contacts showed above. Concerning your remark about “the bottles of water delivering service”, in fact it was made by our Housekeeping staff. This courtesy daily service is offered for all the Guestrooms, and certainly we will review that internal process in order to be started not that early. We hope you accept our sincerest apologize for that. As the General Manager of Pullman Sao Paulo Vila Olimpia, I really thank you for your attention, and make sure it will be always a pleasure to receive you again with us every time you travel to São Paulo city. Best regards, Sébastien de Courtivron General Manager Pullman Sao Paulo Vila Olímpia

Edney F 2015/06/03
« First time disappointed at this hotel »

For some unknown reason, during checkin I was not recognized as platinum member of le club, the reward program for accor. I got no free drinks, I got no welcome kit in the room and I was told I was upgraded, when in reality I was given only a twin bed (which in fact is an upgrade, and I also understand isn't all the time I will get an upgrade). This all was fixed (exception to the room)when on the 2nd day I complained about the lack of status recognition. 2nd thing - I love coffee and believe one of the best moves the accor network did was to install Nespresso machines at breakfast and, in some hotels, Nespresso coffe machines in the room. Unfortunately, although I asked, my room didn't have one. And, to finish, this hotel is the only one of the many I visited they don't carry the Ristretto type of coffe in the breakfast lounge...

AccorBrasil, Gerente geral at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review

Dear Edney, First of all, thank you for your candid review about your recent stay with us. Concerning the Nespresso Ristretto capsule, our supplier unfortunately did not deliver us this type of coffee. We tried to reach it by other ways, but for some reason, we understand the Nespresso distribution falling-out – at least in our region. In about 3 days we expect to receive it though. We are deeply sorry about it. As you commented, it was the 1st time you were disappointed with us, and we know you are a frequent guest here and stay with us several times. Please, accept our sincerest apologizes for these punctual episodes. We already tried to contact you – by email – and certainly we have the intention to carefully track your remarks more closely. We will verify what exactly happened, and we really appreciate to receive your feedback about some particular questions we sent you: that will definitely help us with our internal operational processes. Respectfully, Sébastien de Courtivron General Manager Pullman São Paulo Vila Olímpia

LGazzi 2014/07/29
« Nice Surprised »

This was my first time at Pullman hotels and I was very impressed with the excelent services and kind attention I was given during my stay. The bar at entrance is great, the place is very organized and I hadnt to way in line to anything: that´s exactally what I look for when travelling for business purposes.

Carlos E, Gerente geral at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review

Dear L. Gazzi, Thank you so much for sharing your experience with us! At the Pullman São Paulo Vila Olimpia our staff is dedicated to providing top notch customer service, so the fact that you had an excellent stay, shows that we really did our job! It is truly our pleasure to have made your stay more enjoyable and we appreciate you taking the time to point out our staff members, so we can return them for their excellent service! Our goal is to leave a lasting impression for all our guests. So, we look forward to welcome you back next time! WarmRegards, Carlos Estrada General Manager

Luiz B 2014/07/27
« Good stay at SP »

Very well located and near to fancy malls. Rapid acess to Vila Olímpia, Brooklin and Itaim Bibi as also Ibirapuera park. Nice services and equipments. However more for business than Family. Loud music at the restaurant is not confortable for breakfest.

Carlos E, Gerente geral at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review

Dear Luiz B, Thank you for taking the time to submit your review following your stay with us. I was however very disappointed to read your feedback, specifically with regards to your music at the restaurant we are already aware and take appropriate action. I do hope we have the opportunity to welcome you back sometime in the future and I will be more than happy to make all the arrangements for you to ensure your next stay is of a higher standard. Best Regards, Carlos Estrada General Manager

alvarotourinho 2014/07/20
« Amazing »

Best place with best receptions with a great breakfast, everyone were very kind, treated me with great care and delicacy, all my requests were met fully the time and quality. Are all the congratulations for the context of service and quality of the hotel.

Carlos E, Gerente at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review

Dear Alvaro, Thank you for taking the time to submit your review following your recent stay here at the Pullman São Paulo Vila Olimpia. We were of course very pleased to read that you enjoyed your stay that much and we will of course pass on your comments to all our team. On a more positive note thank your for your kind comments regarding It is great to hear you experienced the high level of customer service we work hard to maintain. We hope to welcome you back very soon, in the meantime, please let us know if we can be of any further assistance, and if we can help you plan your next visit to São Paulo. Thank you again for choosing your stay at Pullman São Paulo Vila Olimpia! Carlos Estrada Geneal Manager

Felipe M 2014/05/13
« Weekend »

Everything was great!!the rooms were clean and tide. We hada great time... altough the hotel is under construction, we didn't heard any sound at all. I really recomend this hotel foir a weekend at the most important brasilian city!

Carlos E, Gerente geral at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review

Dear Mr FelipeM, It was a great pleasure to receive you. Thanks for your positive comments regarding your stay. We hope your next visit will be soon visit and as pleasant as the previous one. Sincerely, Carlos Estrada Diretor Geral

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