Mercure Salvador Pituba 4 stars

Customer review rating (ALL Rating) 4.0/5 1,075 reviews

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Description

Hotel extras

  • 3 event rooms for up to 200 people for corporate meetings

  • 3-minute drive to Hospital da Bahia

  • 20-minute drive to the Old Town

  • 21-minute drive from Pelourinho

  • 20-minutes drive to Luis Eduardo Magalhães International Airport

Our accommodation(s)

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Hotel location

Mercure Salvador Pituba

Av Professor Magalhaes Neto s n
41819011 SALVADOR
Brazil

GPS:-12.98645, -38.45175

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOBBY BAR

Non contractual photo

A cozy environment, ideal for business meetings, happy hour and entertainment. The bar plays live and background music, offering the best facilities for relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,075 reviews

TripAdvisor Rating  4.0/5  721 reviews

Certificate of excellence 2023

The worst Wi-fi ever

Customer review rating 2.5/5

Valeri Friends - Confirmed reviews ALL

Wi-Fi doesnt work in room 511 and at the pool. The process of connecting to Wi-fi is terrible, it requires filling in data twice and constantly disconnecting, so one has to fill in the same data again and again. I did it 30 times approximately. It's ridiculous. The restaurant is overpriced. The staff is friendly, and the rooms are clean, but the pool needs a deep cleaning.

Dear Guest Valeri! We are happy to choose our Mercure Salvador Pituba and to share your honest comments, since it is through them that we can improve our services, however, we are sorry that you have not enjoyed such a positive experience, this is not the feeling we wish to our dear guests. With this, we will take into account the improvements in the internet connection. Cordially: Mercure Pituba Salvador Management

Can’t believe the hotel operates as per the Accor standards

Customer review rating 2.5/5

Andrey Friends - Confirmed reviews ALL

No one, I am not exaggerating, absolutely no one spoke English. And this is at an international chain hotel. The property requires renovation big time. Furniture, bathroom do need to be fixed or renovated. Even after cleaning, hair of previous guests could be found in the room. There were no coffee-tea making facilities in my room 508 nor was there a hair dryer. The safe did not work. A light in the “mirror-corner” did not go on either. The a/c position is extremely bad: there is always a stream of cold air hitting the bed. I do not recommend this hotel to the non-PT speaking travellers from Europe or the US. Do pay a bit more and stay somewhere else.

Dear guest Andrey!! I'm sorry for your negative experience at the hotel. It looks like you've actually been housed in a room with several maintenance issues. We're sorry about that. Your comment about English is worrying, we usually have at least 1 receptionist on shifts who meets this demand, but there may have been some specific situation in the period. We are grateful for sharing your honest comments, since it is through them that we can improve our services, however, we are sorry that you did not enjoy such a positive experience, this is not the feeling we wish to our dear guests. Regarding the improvement scores, we appreciate your feedback, they will surely help us improve the experience we propose to offer our customers. We hope to be able to have you with us for the next opportunity Sincerely: Mercure Pituba Salvado Management

Nice and friendly staff

Customer review rating 3.5/5

Kamylle Friends - Confirmed reviews ALL

Room amenities are average, bed is comfortable, breakfast options are diversified but not good/tasty. Hotel is OK, and staff is really amazing, friendly and always available to help

Dear Kamylle We are immensely happy to choose our Mercure Pituba Salvador and to share with us your very kind comments. It is an immense pleasure to welcome you and to be able to provide everything we have to offer here at the hotel, especially the hospitality of our team. Knowing that you enjoyed a good stay with us fills us with pride and satisfaction. About the improvement scores, we appreciate your feedback, they will surely help us to improve the experience we propose to offer. Best regards Hotel Management Team

Very good stay!

Customer review rating 5.0/5

Mailson Business - Confirmed reviews ALL

I feel like I was in my own home!

Dear Mailson, thank you for taking the time to write us such a positive review. We are very pleased that you had a wonderful stay and felt at home in our Mercure Salvador Pituba. Our teams work hard to ensure that all our guests have the best experience possible, and it is great to hear that we achieved this for you. We look forward to welcoming you back soon!

Just ok

Customer review rating 2.5/5

Horacio Business - Confirmed reviews ALL

Old and expensive.

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Other web-users rate our hotel

  • 145 reviews 9.2/10 Location
  • 449 reviews 5.1/10 Room
  • 449 reviews 7.4/10 Service
  • 31 reviews 2.1/10 WiFi
  • 223 reviews 6.5/10 Breakfast
  • 190 reviews 4.3/10 Cleanliness
  • 115 reviews 4.2/10 Food
  • 94 reviews 3.2/10 Value

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