Hotel - Mercure Santiago Centro
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Mercure Hotel

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632  Santiago Centro 
8330066 SANTIAGO
CHILE

877 reviews
TripAdvisor Rating Based on 877 reviews
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Select your dates 59200.00 CLP

Mercure Santiago Centro

Mid-scale hotel for business trips or leisure

The hotel is located close to the Civic Center, providing easy access to parks, museums and historical buildings considered national monuments, and is within walking distance of the Saint Lucia metro stop. The Mercure Santiago Centro has 142 rooms, a lobby bar, business center and conference rooms for meetings and events, and offers room service and WiFi Internet connection to guests.

Enjoy the modernity, quality and technology of a hotel that has everything you need. Enjoy the feeling of being in total control, with a dedicated team on hand at all times to help you carry out your work effectively.

Hotel extras

The hotel is located near to the Civic Center, which provides easy access to parks, museums and historical buildings that are considered to be national monuments, and is within walking distance of the Santa Lucía Metro.

This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioning
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632
Santiago Centro
8330066
SANTIAGO
CHILE

Tel: (+56)2/25956622
Fax: (+56)2/25956600

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BUS CENTROPUERTO METRO : SANTA LUCIA
  • AERO INTL SANTIAGO At 30km / 18.64 miles
  • ESTACION CENTRAL At 10km / 6.21 miles

GPS : -33.442807, -70.645634

Our rooms

Rooms with all the amenities that you need to relax after a hard day's work. Enjoy an environment designed to give you the refreshing rest that you deserve.

  • Standard Room with twin beds
    Standard Room with twin beds

    Rooms with 2 queen-size beds, 2 telephones, 32'' cable TV, broadband/WiFi Internet, alarm clock, minibar, bathroom with shower, hairdryer, individually controlled air conditioning and heating, and safe with laptop charger.

  • Superior Room with twin beds
    Superior Room with twin beds

    Rooms with 2 queen-size beds, 2 telephones, 32'' cable TV, broadband/WiFi Internet, alarm clock, minibar, bathroom with shower, hairdryer, individually controlled air conditioning and heating, and safe with laptop charger.

  • Superior Room with 1 queen-size bed
    Superior Room with 1 queen-size bed

    Rooms with king-size bed, 2 telephones, 32'' cable TV, broadband/WiFi Internet, alarm clock, minibar, bathroom with shower, hairdryer, individually controlled air conditioning and heating, and safe with laptop charger.

  • Standard Room with one king-size bed
    Standard Room with one king-size bed

    Rooms with king-size bed, 2 telephones, 32'' cable TV, broadband/WiFi Internet, alarm clock, minibar, bathroom with shower, hairdryer, individually controlled air conditioning and heating, and safe with laptop charger.

  • Junior Suite with queen-size bed
    Junior Suite with queen-size bed

    Rooms with king-size bed, 2 telephones, 29'' cable TV, broadband/WiFi Internet, alarm clock, minibar, bathroom with shower, hairdryer, individually controlled air conditioning and heating, and safe with laptop charger.

  • 142 rooms
  • 142 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

AMARANTO Restaurant
Lunch 07:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 07:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AMARANTO Type of cuisine: International

Find out more and book
COBRE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

COBRE


An ideal environment for business meetings, enjoying happy hours and other entertainment. The bar offers live or background music for the best way to relax.

NIMBUS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NIMBUS


Located on the terrace, with pleasant background music, panoramic views of the city center and a special menu of drinks and finger food.

See all our bars
See all our restaurants and bars

Your meetings and events

Mercure Santiago Centro Meeting Room

Our meeting rooms


  • Number of meeting rooms: 16
  • Maximum size: 255 m2
  • Maximum capacity: 300
  • Maximum banquet capacity: 120

Our customer reviews for Mercure Santiago Centro

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 877 reviews
S J 2016/07/15
« Practical and Quality Hotel and Service »

Overall a lovely stay and practical location. The hotel is undergoing upgrades and the upper floors where this has occurred is much better and on first stay we did not get these rooms but on consequential stays we did and enjoyed it greatly. Food was good with practical breakfast and a diverse dinner. Service was excellent organizing many things to do and transits.

Mercure S, Manager at Mercure Santiago Centro, responded to this review

Dear S J, thank you for sharing your opinion through TripAdvisor. We sincerely apologize for the delay in answering it. There was an internal glitch that prevented us to do it. Now that is solved technically, we want to get our treatment regarding their opinions. We will be working in the sense of making our hotel getting better, through opinions of our guests. Thank you very much for helping us with constructive criticism. We hope to see you again so you can see the progress of our services and products. Best Regards, Carla – Enc. Procesos de Calidad

StressFree63 2016/05/08
« Spot on »

The service was allot more than I expected, was very very good. They speak good English and were very helpful. Location right in the middle of Santiago, just right for seeing the sights and easy to walk too.

Mercure S, General Manager at Mercure Santiago Centro, responded to this review

Dear StressFree63, Thank you for the great review of our hotel. It´s always a pleasure to recive a positive feedback. We hope to see you soon. Best Regards, Carla - Enc. Procesos de Calidad

KarinaKohl 2016/04/14
« Very good »

Very well located (near metro, in front of the public library, and near cierro santa lucia. You can do many things by foot. Staff very polite and helpful. Good breakfast. Silent (unless some unpolite guest talk to much on the aisle)

Mercure S, General Manager at Mercure Santiago Centro, responded to this review

Dear Mrs. KarinaHohl, thank you for sharing your opinion through our satisfaction survey. We sincerely apologize for the delay in answering it. There was an internal glitch that prevented us to do it. Now that is solved technically, we want to get our treatment regarding their opinions. We will be working in the sense of making our hotel getting better, through opinions of our guests. Thank you very much for helping us with constructive criticism. We hope to see you again so you can see the progress of our services and products. Best Regards, Carla – Enc. Procesos de Calidad

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