Pullman São Paulo Guarulhos Airport 5 stars

Customer review rating (ALL Rating) 4.6/5 3,164 reviews

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Description

Hotel extras

  • Hotel with pool, gym and Shishindo Spa

  • New and modern event room for 650 people

  • Use of exclusive round-trip transfer to Guarulhos Airport

  • No charge for children aged 11 or under staying with their parents

  • The hotel offers various multi-sport activities to guests

Our accommodation(s)

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Hotel location

Pullman São Paulo Guarulhos Airport

Rod Helio Smidt S/N, Acesso Base Aerea Cumbica
07190 100 GUARULHOS
Brazil

GPS:-23.4502, -46.48905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BASE STEAKHOUSE

The Base Steakhouse offers a new, casual concept for private dinners or meetings between friends. Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,164 reviews

TripAdvisor Rating  4.5/5  1,899 reviews

Certificate of excellence 2023

Superb experience

TripAdvisor rating 5.0/5

Arthuro K TripAdvisor review

I needed to stay one night close to Guarulhos International Airport and this hotel was recommended to me by a relative. It was a lovely surprise from all angles: 1/ first and foremost it is a genuine 4.5 stars hotel at affordable rates (by European standards at least) 2/ it offers upscale amenities with e.g., a full-service spa and swimming pool, fitness center, fine-dining restaurant, and modern, spacious rooms 3/ the staff is top notch in terms of professionalism, efficiency and friendliness 4/ the only full meal I had was the breakfast and I found it delicious 5/ there is a frequent and free shuttle van to and from GRU airport

Arthuro, Thank you for sharing your impressions in details with the TripAdvisor Community. The team is glad to learn that Pullman offered you everything you needed and that you had a lovely surprise. Pullman hopes you can come back soon! Feel Welcome. Guilherme Conigiero (Customer Experience)

Not the service I was expecting

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I received a room adjusted to handicaps which wasn't suiting my needs (tall person). The toilets were blocked twice and it was unbearable.

Yonathan, Thank you for your feedback once again. As you requested on a conversation in person, an email was sent last month 12th explaining what happened and the actions to be taken to avoid recurrences. You can count on the team to enhance your next stays. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Smooth check-in, very comfortable room close to the airport.

Carlos, Thank you or your comments. The team is glad to hear that your experience was fluid and pleasant. Pullman hopes you can come back soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

HIghly recommend!

Customer review rating 5.0/5

Tania C. Business - Confirmed reviews ALL

We missed our flight and our one night stay at the Pullman was just what we needed. Great location, excellent shuttle service and friendly staff.

Tania, Thank you for sharing your comments. The team is g to learn that Pullman was the right place to recharge your batteries after your frustration with the missed flight. Pullman hopes you can come back soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

WELL LOCATED, CLEAN, MODERN, NICE POOL FREINDLY STAFF

Customer review rating 5.0/5

Lauren Business - Confirmed reviews ALL

I was travelling on business and was very happy with the Pullman, I had a treatment at the SPA with Luana who was so lovely and I want to give special credit to her as well as the man that works creating people at the restaurant he was particular helping to me during breakfast and we had a nice chat about how he used to live in the UK where I am from. Would certainly stay again when I am back in Sao Paulo!

Lauren, Thank you for sharing your comments. The team is glad that you had a good time at the spa and enjoyed the stay. Pullman hopes you can come back soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

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Other web-users rate our hotel

  • 836 reviews 9.3/10 Location
  • 1,357 reviews 7.4/10 Room
  • 2,059 reviews 8.9/10 Service
  • 27 reviews 6.1/10 WiFi
  • 784 reviews 8.2/10 Food
  • 510 reviews 8/10 Comfort
  • 468 reviews 9/10 Breakfast
  • 462 reviews 8.2/10 Amenities

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