Hotel - Grand Mercure Beijing Dongcheng
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Grand Mercure Hotel

Grand Mercure Beijing Dongcheng

101 Jiaodaokou East Street  Dongcheng District 
100007  BEIJING
CHINA

111 reviews
TripAdvisor Rating Based on 111 reviews
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Select your dates 462.00 CNY
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • BEJING CAPITAL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24Hours
    • Opening hours : Week-end 24Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Grand Mercure Beijing Dongcheng has 200 guest rooms and suites. Whether you choose a Deluxe room, an Executive suite or Grand Mercure suite, you could expect the perfect combination of contemporary design and traditional elegance.

  • 184 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Grand Mercure Beijing Dongcheng

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 111 reviews

benjamin1337 2016/06/16
« Everything I needed, delivered unobtrusively »

Quite a pleasant oasis in busy Beijing. The staff was courteous and professional. The breakfast spread was ridiculous - ridiculously vast! I loved having noodles and breakfast Beijing pancakes, followed by fruit, followed by an omelette, washed down with juice, tea and coffee, followed by beans, congee, and a croissant. The room was in good order - sizable and comfortable. Lovely shower and bath.

Damien_ROMAIN, Manager at Grand Mercure Beijing Dongcheng, responded to this review

Dear benjamin1337, Many thanks for taking the time to write this review. I was so pleased to read that you so thoroughly enjoyed your time. I look forward to sharing your comments with the rest of the team and I hope to welcome you back to the hotel again in the near future. Kind regards, Damien ROMAIN Executive Assistant Manager

Andrew M 2016/03/12
« Overall a good stay »

The hotel itself is very well presented, not just the lobby, the room was was nicely presented and clean along with the rest of the building. Breakfast had a good mix of food and the staff in the restaurant were very friendly and polite. The only issues I had during the my stay was the check in was a little disappointing with one senior staff members and the internet was very slow during the day and early evening even to the point where I just gave up and came back later at light to complete my work.

Damien_ROMAIN, Manager at Grand Mercure Beijing Dongcheng, responded to this review

Dear Mr. Andrew M., Thank you for your contribution sharing your feedback on tripadvisor.com. We are glad to see that you were satisfied with your overall experience in our hotel. Please note that regarding the Internet, we have alerted our IT Manager, and also hired a 3rd party expertise to test the WIFI coverage in the hotel. Subsequently to their findings we will address this issue. As for your check-in experience, we would highly appreciate if you could share more details with us at h8909-gm2@accor.com to understand what are the areas where we have space for improvement. Once again, thank you for your time and constructive feedback. Sincerely yours, Damien ROMAIN Executive Assistant Manager

GlobalGB 2015/08/03
« Checkin takes an hour »

I arrived at the hotel at about 2130 after a long day of travel to find that the hotels front office system was down & I could not be checked in. 1 hr later still no system & no idea when it will work. It took a complaint to suddenly find an available room.....

Damien_ROMAIN, Manager at Grand Mercure Beijing Dongcheng, responded to this review

Dear ChinaTraveller2014, First of all, please accept our sincere apologies for the inconvenience you encountered during your check-in. Whilst it is true that the Hotel faced an incident with our server by the time you arrived, however I reckon our team could have better managed. This unfortunate situation highlighted a loophole in our procedures, and rest assured that we have subsequently reviewed them to avoid similar issue in the future. We still hope that we will have the opportunity to make it right next time you fly to Beijing and I stay available at h8909-gm2@accor.com should you need any future assistance or provide us with more suggestions on how to improve guest satisfaction. Thank you again for taking the time to comment on Tripadvisor.com. Best regards, Damien ROMAIN Executive Assistant Manager

renegf 2015/01/05
« Good location, nice new room »

Have been there for more than ten times, as a platinum number, never been upgrade to a suite always a executive room, just one time received the welcome fruit. Nice room, new decoration, good location. But not friendly to a frequent traveller, would not be considered as my frist choice. The decoration taste for the new room was too heavy.

sasol72 2014/12/08
« New Grand Mercure »

Great location near the ariport express of beijing, with confortable rooms, the cleaness of the room are not at the level of the accor group and also the employer of the hotel knoews how to do with a platinium member .. but for sure they will improove.

Ella F, Director of Sales at Grand Mercure Beijing Dongcheng, responded to this review

Dear customer, Thank you for choosing to stay with us! We will continue keep training and get improve of our service. Very welcome to see you in the coming future. On behalf of the hotel team, we wish to thank you for your continue support and Happy New Year!

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