Hotel - Grand Mercure Dongguan Shijie
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Grand Mercure Hotel

Grand Mercure Dongguan Shijie

No 1 Dong Feng Zhong Lu  Shijie town  Dongguan Guangdong 
523290 DONGGUAN
CHINA

35 reviews
TripAdvisor Rating Based on 35 reviews
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Select your dates 473.00 CNY

Grand Mercure Dongguan Shijie

Upscale hotel for business and leisure

Located in Shijie Town of Dongguan City the 263 room Grand Mercure Dongguan Shijie is an hours drive from Shenzhen Airport and just a 5 minute walk to the nearest banks shopping malls supermarkets and other places of entertainment. The hotel has an extensive range of facilities which include dining entertainment recreation spa beauty salon and complimentary WiFi.

Dongguan is an important industrial city located at the Pearl River Delta, in the middle of the Guangzhou-Shenzhen-Hong Kong economic corridor.

Hotel extras

Managed by the Accor group, the 263room Grand Mercure Dongguan Shijie has three restaurants, a lounge bar, pool, gymnasium, entertainment venues, spacious meeting spaces and conferencing facilities.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool (Paying)
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioning
  • Airport shuttle
    • GUANGZHOU AIRPORT (Paying)
    • SHENZHEN AIRPORT (Paying)
  • Hotel open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool (Paying)
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Grand Mercure Dongguan Shijie

No 1 Dong Feng Zhong Lu
Shijie town
Dongguan Guangdong
523290
DONGGUAN
CHINA

Tel: (+86)769/86388888
Fax: (+86)769/86388889

Check-in from 12h00
Check out up to 12h00
Access and transport
  • DONGGUAN CITY BUS STATION : HUARUN SQUARE
  • GUANGZHOU AIRPORT At 45km / 27.96 miles  - Shuttle paying
  • SHENZHEN AIRPORT At 60km / 37.28 miles  - Shuttle paying
  • SHILONG STATION At 5km / 3.11 miles

GPS : 23.103631, 113.814081

Our rooms

All guest rooms and suites are elegantly designed with the comfort of our business and leisure travellers. They are furnished with a comfortable sofa, LCD-TV, high-speed internet access, in-room safe and mini bar.

  • Executive Suite 1 King Size Bed
    Executive Suite 1 King Size Bed

    Stylish design and spacious. Room offers city panoramic views.The Suite ensures comfort and memorable stay. It offers elegant bathroom, LCD TV, WiFi and more. Up to 2 adults and 1 child. Enjoy executive floors benefits.

  • Suite 1 King Size Bed
    Suite 1 King Size Bed

    Stylish design and spacious. Room offers city panoramic views.The Suite ensures a comfort and memorable stay. It offers elegant bathroom, LCD TV, tea/coffee, WiFi and more. Up to 2 adults and 1 child. Enjoy executive floors benefits.

  • Executive Room 1 King Size Bed
    Executive Room 1 King Size Bed

    Located between the 17st and 21rd floors, this room offers city panoramic views and elegant bathroom. It features a king bed, LCD TV, tea/coffee and WiFi. Up to 2 adults and 1 child. Non smoking rooms available. Enjoy executive floors benefits.

  • Superior Twin Beds
    Superior Twin Beds

    This spacious 40sqm room comes complete with two plush single beds widescreen LCD TV complimentary WiFi and wonderful views of the city.

  • Executive Room 2 Single Beds
    Executive Room 2 Single Beds

    Located between the 17st and 21rd floors this room offers city panoramic views and elegant bathroom. It features two single beds, LCD TV, tea/coffee and WiFi. Up to 2 adults and 1 child. Non smoking rooms available. Enjoy executive floors benefits.

  • Superior Room 1 King Size Bed
    Superior Room 1 King Size Bed

    This spacious 40sqm room comes complete with a plush king sized bed widescreen LCD TV complimentary WiFi and wonderful views of the city.

  • 263 rooms
  • 116 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

SENSES CAFE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 21:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SENSES CAFE Type of cuisine: International


The restaurant serves a la carte menus and an International Buffet with the highlight being its European speecialties and selected popular local food items for local residents.

Find out more and book
REGAL GARDEN Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 21:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

REGAL GARDEN Type of cuisine: Regional


The restaurant serves seafood authentic Cantonese Sichuan and other local dishes. Dim sum is available in the morning. The restaurant is located on a high floor with panoramic views of the city.

Find out more and book
FUJI JAPANESE RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

FUJI JAPANESE RESTAURANT Type of cuisine: Japanese


With a senior celebrity chef from Taiwan the restaurant serves many unique set meals buffets and exquisite single desserts. It has a peaceful comfortable ambience combining a strong local culture with foreign influences.

Find out more and book
See all our restaurants
CONNECTIONS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CONNECTIONS


The bar provides a wide selection of delicious cocktails wine coffee and tea fresh seasonal vegetable juice and other beverages. It also serves various light snacks.

See all our restaurants and bars

Your meetings and events

Grand Mercure Dongguan Shijie Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 915 m2
  • Maximum capacity: 800
  • Maximum banquet capacity: 630

Our customer reviews for Grand Mercure Dongguan Shijie

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 35 reviews
Mark A 2013/09/07
« Great Stay »

Had a very nice stay, staff was welcoming always saying hello and welcome. If you are on business in the area I recommend this hotel. Grocery store and some fast food across the street. Free wireless and wired internet in the rooms. Nice Chinese restaurant on the top floors with buffet restaurant on second floor with a la carte menu also available.

Simon Z, Manager at Grand Mercure Dongguan Shijie, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Houjie. It is always a pleasure to receive positive feedback. We are very pleased to read that you appreciated the quality of our services and the comfort of the reasturant food. We are happy to inform you that the hotel started a full renovation program. Very soon our first new guest rooms will be ready. This year, the rest of the new infrastructures will open one by one including a new fitness center, new restaurants and a new lobby. Your comments have been shared with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aman, Guest Relation Manager Grand Mercure Dongguan Houjie

likethenut 2013/07/24
« Lacking in several areas »

Stayed with colleagues and the room my colleague was given had not been cleaned so he had to change rooms. My room had a window that refused to close and air-conditioning that could not get the room below 27 or 28C - maybe due to the window?? After several failed attempts, including being told it had been closed only to go up and find out that was not true, I insisted on switching rooms. A lady brought me a key to a new room and told me the new room was fine - and did not bother to take me to the room. Guess I was supposed to take her word for the room and my opinion did not count. Unfortunately, they moved me from a non-smoking floor to a smoking floor but as it was 10pm by this time and the air-conditioning clearly worked, I decided to simply accept it. We then had to extend our stay so we went to the front desk and asked to add 1 night to our reservation. We were told that we could not do this at the hotel and would have to go online to make a reservation and check out then check back in again the following day???? Told the front desk this was silly and repeated my message when I was wasting my time and theirs checking in and out again the following morning. By this time we had realized there really were not other options in the area for hotels so we had to extend the stay due to business in the area 3 more days. Tried to go online since we had learned from the day before contacting the hotel was pointless. Could not get a room booked online despite numerous efforts including calling our office and asking them to book. So I called the number online for assistance. I was first offered a room for a much higher rate than the online rate, then after holding for 8 to 10 minutes (international long distance call) was offered a rate about 30% higher than online. Asked to speak to a manager and was disconnected. So I called back, eventually got through to a manager and sorted out the reservation. The next morning went down to check out and in again and was told there is no need to check out and in again, they would simply extend my stay?????????? Maybe they were listened the day before when I suggested checking out and in was stupid. Then when we checked out the final time we are told that the pre-paid reservations were not pre-paid and we had to pay again. It was 6 am and we had to get to the airport so I did not waste additional time trying to explain the situation and hope the hotel figures all this out. I would go on but can't.

Simon Z, Manager at Grand Mercure Dongguan Shijie, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Houjie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am deeply sorry that the hotel did not match your expectations. We started a full renovation program and very soon our first new guest rooms will be ready. This year, the rest of the new infrastructures will open one by one including a new fitness center, new restaurants and a new lobby. Your comments have been shared with all our team. Please rest assure that all managers are very concerned of your feedback. We will continue training our staff and making sure that our quality constantly improve. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aman, Guest Relation Manager

Mikeykdi 2013/06/24
« Beautiful Hotel »

I was very impressed with this hotel. It is still very new and had a 5 star feel about it. The service of the staff was great and the location is very convenient. Will definitely be my first choice of hotel on my next trip to Dongguan.

Simon Z, Guest Relations Manager at Grand Mercure Dongguan Shijie, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Houjie. It is always a pleasure to receive positive feedback. We are very pleased to hear that you appreciated our hotel. We are happy to inform you that the hotel started a full renovation program. Very soon our first new guest rooms will be ready. This year, the rest of the new infrastructures will open one by one including a new fitness center, new restaurants and a new lobby. I shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aman, Guest Relation Manager, Grand Mercure Dongguan Houjie

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