Hotel addressVia Santa Sofia n 10
How to reach the hotelGPS :N 45° 27' 26.79'' E 9° 11' 30.85''
Contact the hotel
- Tel. (+39)02/305131
- Fax. (+39)02/30513333
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Uptown Palace Milan - MGallery Collection - hotel reviews in Milan
Hotel code: 8895
Accorhotels.com customer reviews in partnership with TripAdvisor
"enjoyed our stay"
22nd September 2013, Wallace L
room was very nice, apart from the sink plug and the light blub was off, I told receptionist soon after we checked in, but nothing been fixed until we checked out 3 days later. it was not a big problem so we didn't really mindbreakfast was great, location is excellent!! very enjoyable stay!!
"not a 4 star hotel"
17th September 2013, Kirill_Kirill, Moscow, Russia
The location is not bad, the hotel and rooms look new, the guys help you with the luggage, etc, however this is what we see from outside. From inside we see that the service in this hotel is below zero (for example in comparison with the same MGallery hotel chain in Zurich). Unfriendly staff. The room (junior suit) was small and full of dust. It is not "spread over more than one floor" as it's stated in the description. and was very small for the family. I was told at the reception that I need to pay extra 500EUR per night for an upgrade for Exec. suite, as they have just 3 of them (and as I understood, none of them was occupied) however the price for this type of room on the hotel website is appox 500EUR per night. Each day I had to remind staff each day to bring the tea/coffee/needed amenities as all the time they brought just some part of it. The breakfast is not very good and includes the same food from day to day. The breakfast zone is not very big so there could be queues (we got the last table on the 1-st day)Wi-fi is free at the reception and bar areas but at ~0 speed. If you need to have wi-fi in you room you need to pay (???)By the way, there is no Duomo view from the public areas of the hotel, it's not written anywhere but at all their advertisement you see a this view (from a president suite). I was told that only several rooms and exec+pres. suites have such a view, which is also very disappointing.
"Nice design hotel, but the rooftop terrace doesn't exist."
17th September 2013, jojje_r, Stockholm, Sweden
The rooftop terrace is not finished. It is still under construction, so the panorama picture on the homepage is rather on their wish list. This was a big disappointment as I expected a nice bar with a spectacular view.The hotel is a nice and clean design hotel that has a good location with walking distance to both Duomo and Navigli. My bad rating for cleaning was that the cleaners never took away our used drinking glasses or coffe cups. They however replaced with new each day and the room and bathroom was very clean (would rate cleaning a five)!Good breakfast but they wrote that they had a healthy corner which I could not see..
14th September 2013, XTREMDIET, Los Angeles, Californie, États-Unis
For this type oh hotel ypu can expect a better service and a smile !! but even at breakfast , service is rude , no smile and even you dont want to ask anything ! Guess in italy it is a sport to be rude with people . Very stiff employees and no door correct to get your luggage inside from the street , I got stucked in the middle of turning door!! I would be back at all , and the walk to the center is quite more than o.75 km . more like 1.3 !! anyway I am not a fan better to choose a typical hotel thank to stay in a cold atmosphere !!
10th September 2013, Jywho, Hong Kong, China
Good location, front desk was helpful, room is nice but not big. We booked 2 deluxe rooms for 3 nights; but only one room gets complimentary bottled water on first night. This is quite unusual? The hotel should provide coffee mug instead of plastic cup.Breakfast is fine but not exceptional, no fresh fruit and no egg station , only scrambled eggs and some stone cold hard boiled ones.
"Milano holiday trip"
4th September 2013
I would like to congratulate the hotel for the superb stay!the room was amazing bed was super comfortable and spacious,water,expresso machine,my own private jacuzzi two rooms with 2 bathrooms the kids loved it we had our own private space once the sliding door was closed,the view was to die for, we even had a huge varanda to admire the duomo ,the restaurant serves delicious fresh pastas ,breakfast was great .highly recommend This hotel I would love to come back,thank you for the wonderful stay.
"perfect hotel in the center of Milan"
14th August 2013, T0nysh, Moscow, Russia
A good hotel very close to center. Not very big, but comfortable rooms. Small parking outside. Unfortunatelly my room view was on the close building, but hte next time I'll check it before. Good and various brekfast. I can strongly recommend this hotel for business and vacation with family!
"would definitely recommend"
8th August 2013, HolidayReview2013, London, United Kingdom
Great place to stay, near sightseeing & night-life. The hotel was clean, modern. Service was good, the staff were very helpful and friendly. Wifi in the room was quite expensive but would definitely recommend this hotel.
31st July 2013, 320DMH, London, United Kingdom
Receptionists at this hotel are all very friendly and helpful - I needed a taxi to the airport and the receptionist could see I had no Euro's cash on me so they got me a taxi that could take a card , They also allowed me to stay in the room over check in time and delivered a breakfast at the last minute. Excellent service and high quailty specification rooms. Will be going back. Grazie Mile! David
"Modern hotel close to city centre"
13th July 2013, N70KYL, Biggleswade
We were looking for a modern hotel close to the city centre and found this one thanks to other reviews on TripadvisorIt met all expectations, the staff were very attentive, carrying bags, calling taxi's etc. The breakfast which was included in our superior room rate was buffet style and included fruit, cereals, meats, cheeses, pastries, breads as well as hot food (bacon, sausage and scrambled egg).The room on the 12th floor had good views across the city although we were west facing so the only real landmark was the San Siro stadium. Am sure the east facing rooms would have had a view of the Duomo. The room had a modern walk in shower, with both a rain shower and attachment, two basins, toilet, bidet, hairdryer. Robes and slippers were also included. Beds were very comfortable and air conditioning was adjustable to your own needs. Room also included minibar with drinks and snacks (although a bit pricey), and room safe.Location was great for the price. Easy 10-15 min walk to Duomo and maybe 20 mins to Cordona rail station and Castello from where all buses tend to depart for trips.The open top bus tickets are great value for money and if arriving from Malpensa airport on Malpensa Express (via terminal 1 - shuttle bus connection from terminal 2), you can walk just around corner to Castello to pick up the red route bus that stops a few hundred yards after hotel, so saving 10 euros on taxi trip!Green route also goes right upto San Siro stadium and gives you 90 mins before next pick up to have tour around museum and stadium.We also arranged a day trip to Lake Como and Bellagio which was fab.Restaurants are varied - the canal area (just south east of hotel) is lively and has a young crowd and mosquitos !! The Brera area just to north east of Duomo (10 mins by taxi from hotel), is fantastic with some great restaurants - you have to try the saffron risotto !Don't forget a trip to the rooftop of the Duomo (12 euros to access by lift), great views of Milan and the detail of the Duomo itself.
6th July 2013, Timppalimppa, Göteborg, Sverige
Spotless hotel, extremely helpful staff. A bit spooky when I had quickly been in my room after work, used the toilet and washed my hands, used the towel and went out. This was about 5 p.m. When I got back to my room the bathroom had been cleaned, towels straightened... Who's watching me? Great service! Highly recommended!
"Great hotel for business, great service & really great quiet rooms"
21st November 2012
The uptown palace is located is within walking distance of our office location and nto to far from linate airport. Even for personal days/holiday this can be a great hotel as most of the sights are within walking distances as well or use public transportation which are near and surprisingly ok even though some of the trams look like they are a 100 years old.Rooms are very quiet, staff is very friendly and always ready to assist. The bar staff may be a bit more pro-active in terms of offering/asking if a guest would like another drink.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.