Hotel addressThe Approach
Two Mile Ash
MK8 8LY MILTON KEYNES
How to reach the hotelGPS :N 52° 2' 41.55'' W 0° 48' 27.64''
Contact the hotel
- Tel. (+44)190/8561666
- Fax. (+44)190/8568303
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Mercure Milton Keynes Abbey Hill - hotel reviews in Milton Keynes
Hotel code: 8876
Accorhotels.com customer reviews in partnership with TripAdvisor
"Stay in Mercure Abbey Hill"
15th August 2013, Hardeep_singh01, New Delhi, National Capital Territory of Delhi, In
I stayed 5 days at the Hotel and was upgraded to a superior room on Day one. I was happy with the new refurbishments and the hotel looks nice with good staff.....but on day 3 or 4 when i came back after work i found and was shocked to see the room ...the sofa was all crumpled and the bedsheets were dirty and stained and nothing had been changed. I called the concierge Matt who was only too happy to help but if you pay such premium prices you expect quality...and not dirty stains and certainly dont want to sleep in the same dirty sheets 3 days in a row....View management response »
Management responseThank you for taking the time to write on our trip advisor.I am sorry that your room was not serviced at the correct times during your stay with us, and can only apologise for our error, I can assure you this is not our normal practice and will speak to our team to find out what went wrong.If you would like to contact me at the hotel direct I would like to be able to apologise direct with you. and I look forward to hearing from you
26th June 2013, hilarypr123, London, United Kingdom
Thoroughly enjoyed our stay at Mercure Milton Keynes. The room was very well furnished and spotlessly clean, although the fixed bed-side table on one side of the bed was about two foot away from the bed which made it difficult to use the light switch. I would recommend the hotel to anyone intended to stay in Milton Keynes.View management response »
Management responseDear Hilarypr123,Thank you very much for your kind words which I have shared with the entire team. We were all very pleased that you had a good stay with us and we look forward to welcoming you back during your next visit to Milton Keynes,Kind Regards,Mads NielsenGeneral Manager
"SHORT AND PLEASANT STAY"
7th February 2013, s_pilling, Bolton, United Kingdom
We have stayed in this hotel before it was refurbished and had a very enjoyable stay, now with the new furnishings the rooms are very comfortable. The staff were very friendly and helpful and the hotel is in a very convenient location with some of the rooms overlooking the golf course. Would stay here again. Mr&Mrs S.Pilling Bolton LancsView management response »
Management responseThank you for taking the time to share your opinions, we are delighted that you found everything to your liking and that we met your expectations on every level.The hotels position near the golf course does provide a location very near the City but in a countryside style setting with minimal noise that is generally tranquil and peaceful, a fact noted by many of our guests.We look forward to the opportunity of welcoming you again soon and thank yu again for your very kind words of praise for the team.
"A good find"
21st January 2013, London, United Kingdom
The hotel only opened as a Mercure hotel this week. Although there was still a lot of building work going on the staff were very welcoming and the work did not disrupt my stay. Very comfortable room, clean and warm (in very cold weather).One suggestion for improvement is that staff could have explained the facilitites on arrival - breakfast times, restaurant times and location etc.View management response »
Management responseThank you for your comments; I am delighted to see that you generally enjoyed your stay with us scoring all aspects of your stay well. Your comments regarding the welcoming staff and the comfortable, clean, warm room are also a great positive.The only real visible building works on-going are within one set of public toilets and this will be finished by the end of January at latest, otherwise the refurbishment program generally takes in just guest rooms tucked away from sight. It is pleasing to note that the on-going works did not impact on your stay - this is certainly our chief aim.Your suggestion regarding check-in and communication of facilities and times is quite right, in all honesty I can only surmise that the team member involved may have been distracted from this usual efficiency by the fact that we have also had to go live with a new computer system which will take a little while to get used to.Thank you again, we hope you will stay with us again soon.
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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.