Hotel - ibis Styles Malang
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Ibis Styles Hotel

ibis Styles Malang Hotel

Jl S Parman 45 
65122  MALANG
INDONESIA

394 reviews
TripAdvisor Rating Based on 394 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Fitness centre
  • Children's Club for 4 to 6 years

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 4 to 6 years
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Children's Club for 4 to 6 years

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 150 rooms
  • 114 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Styles Malang

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 394 reviews

Henykn 2017/01/07
« very good »

When we came around 9 pm no concierge who helped carry our suitcases Location in the city centre and easy access All amenities in the bathroom are available Room clean and ready when we came Welcome drink available

Grandi S, General Manager at Ibis Styles Malang, responded to this review

Dear Henykn, Thank you for taking a moment of your time to post a review about your stay here at ibis Styles Malang! We're pleased you had an enjoyable stay with us, and thank you for your feedbacks. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day, at ibis styles malang we have no concierge due we are economic scale in Accor, however at ibis styles malang we have motto every body can be every body its mean all the staff can be assist the guest for helping carry out the luggage. Thanks again for your review ibis Styles Malang and ibis Hotels worldwide are looking forward to welcoming you back soon! Sincerely, Grandi Sumeitro General Manager

primadiws 2016/10/14
« Malang »

Well they are not as good as it use to be but at least the breakfast is free. The Kettle is not working and they don't have a valet or concierge. They don't give the late check out options as well. Hopefully it will be better services in the future.

Grandi S, General Manager at Ibis Styles Malang, responded to this review

Dear Prima, Thank you for taking a moment of your time to post a review about your stay here at ibis Styles Malang! We're pleased you had an enjoyable stay with us, and thank you for your feedback. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day, at Ibis styles Malang due economic scale correctly we don't have a valet and concierge however all the team still able to assist the guest for do that, and related for late check out we able to give to the guest for maximum at 13.00 for except on high season but thanks again for your review ibis Styles Malang and ibis Hotels worldwide are looking forward to welcoming you back soon! Sincerely Grandi Sumeitro General Manager

afiqahisml 2016/05/09
« what a nice place poor service »

helo ibis, my stay was really good its just that the shower box is easily broken, and i had to wait for the housekeeper to come and fix it after at least 5 calls as i was rushing my taxi was already waiting. The lift/room card is not working every time so i had to go down to rescan my card, and still is not working so i had to go down again just then the receptionist give me a new card, very poor system

H8875GM, General Manager at Ibis Styles Malang, responded to this review

Dear Mr/Mrs Afiqahisml Thank you for taking the time to tell us about your experience at the ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Happy Mood Maker from ibis Styles Malang Grandi Sumeitro General Manager

yuinjpn 2015/12/30
« nice room & service, not bad surroundings, but not so good breakfast »

I stayed 2 nights with my family. The room was nice & the service was good. It's located in not bad surroundings. However, we did not like the breakfast. The breakfast food was not tasty enough for us.

H8875GM, Front Office Manager at Ibis Styles Malang, responded to this review

Dear Mrs. Yuin, Thank you for letting us know about your recent experience at Ibis styles Malang, Our hotel is currently working on updating our breakfast selections and should have some news about that over the upcoming months. We hope to see you next time you are in Ibis Styles Malang area! Sincerely, Hari Susilo Asst Front Office Manager Ibis Styles Malang

adha_1979 2015/11/01
« excellent »

I really like the room. Very clean, comfort, good room facilities, nice view, and very modern. I want to stay here again at Ibis Style Malang. Great opportunity for me to have experience in this hotel.

H8875GM, General Manager at Ibis Styles Malang, responded to this review

Dear Mr. Adha, We very much appreciate your comments regarding your stay at the ibis Styles Malang. Very clean, comfort, good room facilities, nice view, and very modern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grandi Sumeitro General Manager ibis Styles Malang

Sudjana 2015/09/30
« Very Good Hotel in Malang »

Very good Hotel, still new, the room is huge, modern design with minimalist furniture. it has good size swimming pool looks very nice. The staffs are friendly and helpful, the Breakfast has many choices of delicious foods, as an Accorplus Platinum member i got more benefits like room upgrade etc. thank you for everything.

H8875GM, General Manager at Ibis Styles Malang, responded to this review

Dear Mr. Sudjana, We very much appreciate your comments regarding your stay at the Ibis Styles Malang, room design, service, staff & food is very good . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grandi Sumeitro General Manager Ibis Styles Malang http://www.tripadvisor.com/ShowUserReviews-g297710-d5272055-r305562023-Ibis_Styles_Malang-Malang_East_Java_Java.html#

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