Novotel Goa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 1,059 reviews

Novotel Goa Resort & Spa - Image 1
Novotel Goa Resort & Spa - Image 2
Novotel Goa Resort & Spa - Image 3
Novotel Goa Resort & Spa - Image 4
Pinto Waddo, Off Candolim Road, Candolim, Bardez, 403515 GOA, India

Description

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

Our accommodation(s)

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.520575, 73.769631

Telephone
Fax +91 832 711 2425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,059 reviews

TripAdvisor Rating  4.5/5  3,712 reviews

Met expectation

TripAdvisor rating 5.0/5

Maps47416422281 TripAdvisor review

The stay was good, overall good experience, ac gave a little problem from the second day, although help desk attended the issue, however the cooling did not expectation. The food would need some changes. The service was over all meeting expectation. The taste of the food can be looked into

Did not have a pleasant experience

Customer review rating 2.5/5

Nihar P. Families - Confirmed reviews ALL

Did not have a pleasant experience in check in Process. After we travelled by road for 11 hours, we were really exhausted and kids wanted to use washroom, but the guy in check-in said unless entire payment for 3 nights are made (though i had paid 50% as pre-booking, room allocation cannot be done. When we wanted to use restaurant for lunch, they say payment cannt be added to the room bill. They we had to go back to room to fetch wallet and make payment. I understand this may be you process, but not guest friendly and makes guest feel uncomfortable. Digital lock for the room was not working as battery was low. We had to wait 15-20 mins more till the technical guy came n fixed it. Overall we didn't have good experience in this property.

perfect location and stay

Customer review rating 5.0/5

Aditya B. Families - Confirmed reviews ALL

This is our second visit , reasons are so many , specially food , location , Cleanliness and overall treatment of all staff present.

Dear Aditya b., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju Singh General Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Changing room of pool could have been improved. Side wall of the pool was not that great. rest was good

Dear Anand M., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju Singh General Manager

Not kept well

Customer review rating 1.0/5

Hardik S. Families - Confirmed reviews ALL

The rooms need uplift and restoration. Smell very bad

Dear Hardik S., Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju Singh General Manager

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Other web-users rate our hotel

  • 436 reviews 9.1/10 Location
  • 794 reviews 6.7/10 Room
  • 1,459 reviews 8.5/10 Service
  • 6 reviews 7.1/10 WiFi
  • 318 reviews 8.5/10 Breakfast
  • 316 reviews 8.8/10 Pool
  • 309 reviews 6.1/10 Cleanliness
  • 240 reviews 5.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.