Mercure Charlestown 4 stars

Name: Mercure Charlestown Hotel | ALL - ALL
Address: 109 Madison Drive, CHARLESTOWN, 2290, Australia
Telephone: +61249438899
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 923 reviews

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109 Madison Drive, 2290 CHARLESTOWN, Australia

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Mercure Charlestown

Hotel for travellers looking for local and authentic experiences

Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.

Ideal for business or leisure guests, Mercure Charlestown Hotel offers a quiet escape for those seeking rest and solitude but still located centrally enough to afford access to points of interest. Room options range from standard queen rooms through to family and king rooms with private balconies. All with tea and coffee making facilities as well as access to modern comforts including HD TV's with Foxtel.

Charlestown is the largest town in the Lake Macquarie region and makes a great base for exploring NSW surrounds including Newcastle and shimmering blue waterways.

Welcome to Mercure Charlestown Hotel. We hope you enjoy your stay with us.

Grant Vickery, Hotel Manager

Hotel extras

ALLSAFE certified
Swimming pool
Parking available
Early check-in/late check-out available
On-site dining option, Madison Kitchen + Bar

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 persons
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Most of the accommodation: Balcony

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard Twin Room 1 Queen and 1 Single Bed

3 persons
24 m² / 258 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard King room 1 King Bed

2 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Balcony

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room 1 King Bed

2 persons
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Balcony

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard Room 1 Queen and 2 Single Beds

4 persons
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Mercure Charlestown

109 Madison Drive
2290 CHARLESTOWN
Australia

GPS:-32.955011, 151.704792

+61 2 4943 8899

+61 2 4942 1463

NEWCASTLE

Railway station

Access: 8 km / 4.97 mi 10 min drive

CHARLESTOWN SQUARE

Cinema district

Access: 1.2 km / 0.75 mi 15 min walk / 4 min drive

NEWCASTLE

Sports centre

Access: 4.5 km / 2.8 mi 10 min drive

CHARLESTOWN

Golf course

Access: 6 km / 3.73 mi 15 min drive

BAR BEACH

Beach area

Access: 8 km / 4.97 mi 12 min drive

MACQUARIE

Lake

Access: 15 km / 9.32 mi 20 min drive

CHARLESTOWN SQUARE

Shopping centre/mall

Access: 1.2 km / 0.75 mi 15 min walk / 4 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MADISON KITCHEN + BAR

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 120 m² / 1291 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 80

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 923 reviews

TripAdvisor Rating 3.5/5 555 reviews

Right location

Graham Families - 4/13/2024 Confirmed reviews ALL

It was very plesent

Dear Graham M., We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback and hear our guests enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa

comfy beds

Lulu Families - 4/11/2024 Confirmed reviews ALL

Passing through Newcastle and thoroughly enjoyed our stay. The shower was great, especially loved the complementary shower gel, shampoo and conditioner. Bed was

Dear Louise G., We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback and hear our guests enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa

Ideal location

Stuu H. Business - 4/11/2024 Confirmed reviews ALL

Travelling for business. Easy access parking A very enjoyable in house restaurant meal with lovely fresh seafood Nice room, with no traffic noises.

Dear Stuart H., We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback. I will share your praise with our restaurant team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa

Amazing views

Ho… Couples - 4/8/2024 Confirmed reviews ALL

The view from our room was beautiful, you could see all of the city of Newcastle with the ocean in the background. Our room was extra large and we loved the space this provided.

Dear Wayne H., We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback and hear our guests enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa

Lovely place to stay

K D. Couples - 4/7/2024 Confirmed reviews ALL

Compliments to all the staff we dealt with during our stay, all were very welcoming and friendly. We enjoyed a lovely breakfast and the lady chef cooked us the best poached eggs. She couldn’t do enough for us. The hotel had a lovely atmosphere and decor and was very clean. We would definitely stay there again.

Dear Keith D., We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback. I will be sure to share your praise with our breakfast chef Alex as she will appreciate this very much and certainly does a fantastic job. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa

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Web-users rating

Other web-users rate our hotel

210 reviews 9/10 Location
650 reviews 6.3/10 Room
591 reviews 9.2/10 Service
23 reviews 3.1/10 WiFi
323 reviews 5.8/10 Cleanliness
257 reviews 8.6/10 Food
151 reviews 9/10 Breakfast
151 reviews 3.9/10 Amenities

52 reviews 9.1/10 Location
172 reviews 6.4/10 Room
152 reviews 9.6/10 Service
6 reviews 1.4/10 WiFi
77 reviews 5.7/10 Cleanliness
75 reviews 9/10 Food
45 reviews 9.2/10 Breakfast
40 reviews 3.8/10 Amenities

58 reviews 9.4/10 Location
167 reviews 6.4/10 Room
158 reviews 9.4/10 Service
6 reviews 2.2/10 WiFi
93 reviews 6.6/10 Cleanliness
58 reviews 8.5/10 Food
49 reviews 9/10 Breakfast
35 reviews 4.1/10 Amenities

26 reviews 9.2/10 Location
112 reviews 6.6/10 Room
109 reviews 9.3/10 Service
6 reviews 2.6/10 WiFi
58 reviews 6.2/10 Cleanliness
43 reviews 8.7/10 Food
16 reviews 9.1/10 Breakfast

13 reviews 9.1/10 Location
42 reviews 6.2/10 Room
37 reviews 9.3/10 Service
23 reviews 8.1/10 Food
17 reviews 5.4/10 Cleanliness
14 reviews 3.6/10 Amenities
12 reviews 4.8/10 Vibe
8 reviews 9.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.