ibis Gading Serpong Hotel
Jalan Boulevard Gading Serpong
Blok M5 no. 19
Jalan Boulevard Gading Serpong
Blok M5 no. 19
Located in the heart of the commercial zone of Summarecon Serpong in southern of Jakarta, ibis Gading Serpong is close to Summarecon Mall Serpong, a recreational and sport centre with a golf course. It is also only 25 minutes away by car from Soekarno Hatta International Airport. The 208-room hotel features the new ibis bedding, a Bar and Lounge, restaurant and six modern well-equipped meeting rooms. Perfect for business and leisure travelers.
Serpong is a fast growing town in southern Jakarta. It is a commercial and business zone supporting Jakarta. The town has an integrated township, sport centre, golf course and international university.
The 208 room ibis Gading Serpong features a lounge bar, restaurant and six modern well-equipped meeting rooms with the capacity of hosting up to 400 guests.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.
Our contemporary 17 sq.m. room features the ultimate comfort of new ibis bedding with Double bed, 29" television, tea and coffee making facility, in-room safe, hairdryer and bathroom.
Our contemporary 17 sq.m. room features the ultimate comfort of new ibis bedding with 2 Single beds, 29" television, tea and coffee making facility, in-room safe, hairdryer and bathroom.
The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!
Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.
Reviews collected from customers who booked on AccorHotels.com
Very Good Hotel, all met ibis standards. Room was clean, comfort, nothing to complain about. I enjoyed my breakfast, breakfast area was beautiful and the selection of food and beverages were good enough. Staff was friendly specially staff that handled my check out. I will back again to this hotel for upcoming visit to serpong.
Dear Mr. Adhieguna, Greeting from Ibis Gading Serpong We would like to thank you for your positive feedback to Ibis Gading Serpong. It is always a pleasure to receive positive feedback. We are glad that you like most of things about our hotel including our service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you soon at Serpong Best Regards, Bustamar KOTO General Manager
I stayed here for business purpose and also urgent coz a bit far to go back to jakarta and go back serpong more than 1 day..this place is quite good for sleep... The toilet is too small.. Need to focus on cleanliness..
Dear Auche Y, Warmest greeting from Ibis Gading Serpong It is great to hear that you like our hotel, we highly valued our guest’s comment for our continuous improvement. With regard to cleanliness, it is indeed to be one of the main focus at Ibis Gading Serpong and we will do our best to keep improving the quality of our cleanliness and service. We look forward to welcoming you soon at Ibis Gading Serpong Best Regards, Bustamar Koto General Manager
This hotels keeps getting better at their service every time I go there...I would go back each time I visit Jakarta. The staffs are very warm and friendly and very helpful. The included breakfast is comprehensive and quite good.
Dear KangenArk, Warmest greeting from Ibis Gading Serpong, Tangerang It’s been very encouraging to hear your compliment on our continuous effort to increase the level of service that we provide to our guest. I will share your comment to our team member to keep their spirit up and continuously do their utmost to strive for better service. We are excited to know that you have enjoyed your stay with us and we look forward to welcoming you back in the near future Best Regards, Bustamar Koto General Manager
stay for 11 nights from x'mas till NY 2015.. satisfied with the new hotel..clean n big cozy room with friendly front desk staff. although they only have very limited parking area..n make a lot traffic during the NY eve..still feel that this hotel reccomended. until the c/o day..an hour after we c/o..suddenly someone (don't know from wich dept) calling 2 my cellular n asking wether we c/o already or still in the room n asking for the payment of 2 nasi goreng (100rb) which of course i already pay during c/o..especially i always open card for guarantee during the stay. this is very embarasing for a hotel wtih the brand of ibis..that they don't have coordination between front desk n restaurant.. though i know maybe they prefer to accept cash for the room service so they can manage "the thing"????
Dear Tria4bali, Warmest Greeting from ibis Gading Serpong. First of all, We would like to say thank you for taking the time to post a review on TripAdvisor following your recent stay at Ibis Gading Serpong. We do apologize for the experienced that you had during your recent stay related our bad service and attitude, please rest assured that we are following up your input and comment. We do addressed this matters to our team and We will emphasize more training. At the same time, we are truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards. Once again our sincere apology, and I hope our shortcomings will not place us in your permanent disfavor. I look forward to welcoming you back to the Ibis Gading Serpong in the near future. Cordially, Bustamar KOTO General Manager
The hotel is easy to find, not far from Sumarecon Mall, you can go by foot. But if you are lazy to walk you can rent a bicycle from the hotel, or just take any taxi standy in front of the hotel. Or if you just want to look for a quick lunch or dinner you can cross the street. there are several restaurant in front of the hotel.
Dear Setiabudi, Warmest Greetings from ibis Gading Serpong. Thank you for taking your time to share this review on Tripadvisor, we are exceptionally happy to heard that you really enjoyed your recent stay with us. We really appreciated all the points you mentioned related our location. We hope that on your next visit, you will get the best service from us like before, even better. Once again thank you very much for sharing your experience with us. We are looking forward to welcoming you again in the future at Ibis Gading Serpong. Cordially, Irma RIESAN General Manager
It's a new hotel, rooms are quite large for ibis standard. still have some space for sitting. Bathroom is small, it's round to save space. Room and bathroom are clean, but one mistake is that i found a soap bar (used) in bathroom. Maybe the cleaning service forgot to remove it. Breakfast was good with a wide variable of food. Overall, it's worthed to stay.
Dear Traveller, Warmest Greetings from ibis Gading Serpong. Thank you for posting a good review of your recent stay at Ibis Gading Serpong on TripAdvisor. We are very appreciated about your comment related the cleanliness of rooms and bathroom. Regarding a soap bar, We do apologize for the experience that you had, please rest assured that we are following up your input and comment. At the same time, we are truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards. And It is a pleasure to read that you have enjoyed our variety of food in breakfast. Once again thank you very much for sharing your experience with us. We are looking forward to having the pleasure of welcoming you again in the future at Ibis Gading Serpong. Cordially, Irma RIESAN General Manager
I recommend to stay at this hotel. The hotel is still new, and the price is very good. Also the location is great. I dont have to go to jakarta (except for my business) because i have everything i need here. Mall, food center, etc.
Dear Pretty. A, Warmest Greetings from ibis Gading Serpong. Thank you for taking your time to share this review on Tripadvisor, we are exceptionally happy to hear that you really enjoyed your recent stay with us. We really appreciated all the points you mentioned related the price and our location. We hope that on your next visit, you will get the best service from us like before, even better. Once again thank you very much for sharing your experience with us. We are looking forward to having the pleasure of welcoming you again in the future at Ibis Gading Serpong. Cordially, Irma RIESAN General Manager
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