Hotel - Novotel Phuket Karon Beach Resort And Spa
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Novotel Hotel

Novotel Phuket Karon Beach Resort And Spa Hotel

568 Patak Road Karon  Muang Phuket 
83100  PHUKET
THAILAND

991 reviews
TripAdvisor Rating Based on 991 reviews
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Select your dates 3120.00 THB
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • PHUKET AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Our customer reviews for Novotel Phuket Karon Beach Resort And Spa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 991 reviews

Buvland 2016/04/24
« Nice new hotel in Phuket »

Nice hotel with a nice staff. Big swimming pools and a lot potential (slider for the kids and adult zone for the old kids). The food was good and the room very clean. Walking distance from Karon center and only 10 minutes to Patong.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Buvland Thank you for your thoughts. We all appreciate your kind feedback, the praise about our resort and team. Look forward to welcoming you again in the future. When you plan for your next trip in Phuket, please contact me on fraser.ross@accor.com – I’ll be more than happy to help with your plan. Tropical regards Fraser Fraser Ross General Manager

judithpetermlbourne 2016/04/12
« Phuket is great »

We found the hotel to be reasonable although by general Accor standards not what we were used to. Having said that we usually opt for the Sofitel brand. The internet access was fairly poor. I believe that some remedial works such as spot painting around the place is warranted. The breakfasts were only "just"!

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear judithpetermlbourne Thank you for sharing your thoughts. We appreciate your kind feedback. Regarding the internet access, we are currently working on a solution to improve the signal throughout the resort. I would love to get your feedback on what is missing at the breakfast buffet as the selection of continental and Asian dishes were not up to your expectations. Please let me know more about your thoughts on fraser.ross@accor.com Sincerely Fraser Fraser Ross General Manager

jungle1952 2016/04/08
« Great Place to stay »

We stayed at the resort from 25th March 'til 4th April 2016. There is not a lot to say against the hotel it is very well run and the staff were very good and helpful. The rooms are a good size with plenty of space. The hotel is not located in the township of Karon only a short and enjoyable walk away. If you are going to walk into town do not follow the road as it takes much longer, instead cross the road at the hotel,there is a security guard who will stop traffic for you. Follow the pathway until you see the 7/11 on the other side of the road and cross there. Next to the 7/11 is a Soi [lane] that will take you into the town of Karon. If you prefer you can cross from the hotel and walk toward the beach and follow the beach. There are a group of restaurants here and the food is very good, great to sit and eat and drink and watch the sunset. Areas that I think could be improved upon at the hotel are: Upon arrival our check in was very quick however just slow down a little so as people can digest all the information and ask questions if needed. Checkout was also good and trouble free. There are three pools at the hotel one very large main pool a childrens pool which also has attached a kids club and a smaller pool near Champions restaurant My only thought on these pools is, keep the pool near Champions as an adults pool and encourage young families to use the kids pool and area. We ate at all the eateries and the food and service was very good, the "Tai" restaurant is excellent. The beach across the road is fantastic though it does not have waves it offers a change from the pools.Although we rarely watched television it would be nice to have an extra English speaking channel. We would definitely return for a holiday. One other suggestion is that a shuttle bus to Patong similar to what is operated by Novotel Kamala would be an asset. All in all avery good place to stay the breakfast is very good and the staff there were absolutely fantastic.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear jungle1952 Many thanks for taking your time sharing your journey. I shared your feedback with the team- they were pleased to know that we achieve to deliver the holidays you deserved! Regarding the check-in process- I do apologize for all the rush and passed your valuable comment to our front office team for improvement. In term of English program channels and shuttle bus, we are taking your suggestions on board. Thank you once again for all of your suggestions. I hope that we will be able to see you back in the near future. If there is anything I can do to help planning your next visit, please contact me directly on fraser.ross@accor.com Tropical regards Fraser Fraser Ross General Manager

sokratis_kokonis 2016/02/29
« Our stay at this hotel »

What a great hotel. The family and I enjoyed our stay thoroughly and would definitely stay there again. The staff were amazing and a big call out to Faud (I think that was his name) and David for the extra level of service they provided to my family during our stay. Facilities, room and location was great. The only area of improvement I would say is the pool areas, one was closed nearly everyday which created some sunlounge shortages in the other pools. In saying that staff were accommodating in moving sub lounges for us and you could see the staff working on the pool issues immediately which ensured the cleanliness of the pool.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear sokratis_kokonis many thanks for the lovely words and the kind feedback Please accept my apologies for the pool situation - we had a major pump issue which stopped water circulating and while the pools were in safe condition we had to get the water cleared by using temporary pumps for 3 days . I am sorry this impacted the stay negatively. The comments re Faud and K.David have been passed on and they are delighted to know they made such a positive impact. We would be delighted to welcome you back and please let me know your plans on fraser.ross@accor.com - I'll be happy to help with any enquiry Tropical Regards Fraser Fraser Ross General Manager

Tripsdaley 2015/10/11
« A Great Resort »

My friends and I have just spent an enjoyable week at the Novotel Karon Beach Resort. The location of this resort is just right. We were away from the hustle and bustle of Phuket, but were only a five minute stroll from the shopping and restaurants in Karon, a beautiful beach just across the road and ten minutes by tuk tuk to Patong. I find it hard to find anything negative about my experience at the resort. The room was spacious, the facilities excellent, and the staff happy, helpful and easy to talk to. Fraser, the General Manager, was even happy to stop and discuss the state of play at the Rugby World Cup. The food at the various restaurants was fantastic and plentiful. Having three swimming pools also means that there is always a quiet, peaceful place to lie in sun and relax. We had a relaxing, enjoyable stay and will be happy to stay there again if venture into that part of the world again.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Tripsdaley Many thanks for taking your time sharing your lovely words. I’m glad to hear that you had a wonderful stay! I shared your review with the team – we are all delighted to have made a good impression and be able to be helpful for our guests. My team and I would love to see you come back this way again in the near future. Look forward to discussing with you again! If you have plans for your venture please notice me on fraser.ross@accor.com Cheers! Fraser Fraser Ross General Manager

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