Hotel - Novotel Phuket Karon Beach Resort And Spa
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Novotel Hotel

Novotel Phuket Karon Beach Resort And Spa Hotel

568 Patak Road Karon  Muang Phuket 
83100  PHUKET
THAILAND

935 reviews
TripAdvisor Rating Based on 935 reviews
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Novotel Phuket Karon Beach Resort And Spa Hotel

Mid-scale hotel for business or family trips

Get away from it all at 4-star Novotel Phuket Karon Beach Resort and Spa. Relax on the private balcony of your spacious room while enjoying free WiFi or indulge in a spa treatment or massage at InBalance Spa. A range of dining options are available, from casual poolside dining at Joe Kool's to delicious Thai and regional cuisine at the hotel's TAi restaurant. With a fitness centre, kid's club and 3 swimming pools, including one with a kids water slide - there's something for everyone at Novotel.

Novotel Phuket Karon Beach Resort & Spa is located along Karon Beach, one of the most pristine beaches in Phuket. Big Buddha and the local Temple Markets such as Karon Market and Chalong Temple are easily accessible. Promthep Cape offers some of the most spectacular panoramic sunsets throughout the year. For those who like shopping and nightlife, Juncylon shopping mall and Bangla Road in Patong are only 10 minutes away.

Hotel extras
  • Every room has a balcony or terrace including free WiFi
  • Ideal location a short stroll from the beach and local shops
  • Three Restaurants offering Thai and international cuisine
  • Relaxing spa treatments/massages and fitness centre
  • Family friendly with kids club offering daily activities
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • PHUKET AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Phuket Karon Beach Resort And Spa

568 Patak Road Karon
Muang Phuket
83100
PHUKET
THAILAND

Tel: (+66)76/358666
Fax: (+66)76/358645

Check-in from 14h00
Check out up to 12h00
Access and transport
  • HIGHWAY : 4
  • PHUKET AIRPORT At 49km / 30.45 miles  - Shuttle paying

GPS : 7.853611, 98.292778

Our rooms

  • Suite
    Suite

    Large and well-designed, the 52 m² Suite offers unbeatable facilities: a King bed, living area with a sofa bed, large balcony, air-con, fully stocked mini-bar fridge, standing shower and bathtub, 2 LCD TVs and Free WIFI. Up to 2 adults and 2 children.

  • Superior Room
    Superior Room

    A modern 28 m² room with King bed or Twin beds, balcony with lounge chair, air-con, shower, LCD TV and complimentary WiFi. Mini-bar fridge stocked on request. Interconnecting rooms subject to availability. Up to 2 adults + 1 child with extra bed.

  • Standard Room
    Standard Room

    A spacious 28 m² room with King bed or Twin beds, balcony, air-con, standing shower, LCD TV and Free WIFI. Mini-bar fridge stocked on request. Interconnecting rooms subject to availability. Up to 2 adults.

  • Deluxe Room
    Deluxe Room

    In the heart of the resort, 33 m² of space with King bed, a large balcony, air-con, standing shower, LCD TV and Free WIFI. Mini-bar fridge stocked on request. Twin beds subject to availability. Up to 2 adults and 2 children with extra bed.

  • Family Room
    Family Room

    38 m² room with King bed, bunk beds for children up to 12 years old, large balcony, standing shower, LCD TV, WIFI. Special kids room setup and complimentary activities at Kids World included. Mini-bar fridge stocked on request. Up to 2 adults & 2 children

  • Plunge Pool Suite
    Plunge Pool Suite

    Plunge Pool Suite is 60 m² with an outdoor dining area. Featuring a king bed, living area with a sofa bed for 2 children up to 16, air-con, fully stocked mini-bar fridge, shower and large bath, 2 LCD TVs and Free WIFI. Up to 2 adults and 2 children.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

HORIZON Restaurant
Lunch 06:30 - 10:30

HORIZON Type of cuisine: International


Offering Breakfast, Horizons features a true international and Asian buffet experience with an open-plan seating and show kitchen.

JOE KOOL'S POOLSIDE GRILL Restaurant
Lunch 11:00 - 18:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 21:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

JOE KOOL'S POOLSIDE GRILL Type of cuisine: International


Chill-out in the al-fresco area of Joe Kool's offering casual poolside dining with pizzas, pastas, burgers and local snacks. From 18.30 to 21.00, enjoy decadent evening theme buffets.

Find out more and book
TAI Restaurant
Lunch 12:00 - 18:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TAI Type of cuisine: Regional


Enjoy the Asian selection at our restaurant, which serves delectable cuisine from China, Japan, Korea, Philippines and Thailand in modern chic surroundings.

Find out more and book
See all our restaurants
CHAMPIONS SPORTS BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CHAMPIONS SPORTS BAR


Keep updated with the latest sports action from all around the globe in the relaxed surroundings of our lounge bar.

POOL BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

POOL BAR


Enjoy a wide selection of beverages at our Pool Bar, which also serves light snacks.

See all our bars
See all our restaurants and bars

Our customer reviews for Novotel Phuket Karon Beach Resort And Spa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 935 reviews

Buvland 2016/04/24
« Nice new hotel in Phuket »

Nice hotel with a nice staff. Big swimming pools and a lot potential (slider for the kids and adult zone for the old kids). The food was good and the room very clean. Walking distance from Karon center and only 10 minutes to Patong.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Buvland Thank you for your thoughts. We all appreciate your kind feedback, the praise about our resort and team. Look forward to welcoming you again in the future. When you plan for your next trip in Phuket, please contact me on fraser.ross@accor.com – I’ll be more than happy to help with your plan. Tropical regards Fraser Fraser Ross General Manager

judithpetermlbourne 2016/04/12
« Phuket is great »

We found the hotel to be reasonable although by general Accor standards not what we were used to. Having said that we usually opt for the Sofitel brand. The internet access was fairly poor. I believe that some remedial works such as spot painting around the place is warranted. The breakfasts were only "just"!

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear judithpetermlbourne Thank you for sharing your thoughts. We appreciate your kind feedback. Regarding the internet access, we are currently working on a solution to improve the signal throughout the resort. I would love to get your feedback on what is missing at the breakfast buffet as the selection of continental and Asian dishes were not up to your expectations. Please let me know more about your thoughts on fraser.ross@accor.com Sincerely Fraser Fraser Ross General Manager

jungle1952 2016/04/08
« Great Place to stay »

We stayed at the resort from 25th March 'til 4th April 2016. There is not a lot to say against the hotel it is very well run and the staff were very good and helpful. The rooms are a good size with plenty of space. The hotel is not located in the township of Karon only a short and enjoyable walk away. If you are going to walk into town do not follow the road as it takes much longer, instead cross the road at the hotel,there is a security guard who will stop traffic for you. Follow the pathway until you see the 7/11 on the other side of the road and cross there. Next to the 7/11 is a Soi [lane] that will take you into the town of Karon. If you prefer you can cross from the hotel and walk toward the beach and follow the beach. There are a group of restaurants here and the food is very good, great to sit and eat and drink and watch the sunset. Areas that I think could be improved upon at the hotel are: Upon arrival our check in was very quick however just slow down a little so as people can digest all the information and ask questions if needed. Checkout was also good and trouble free. There are three pools at the hotel one very large main pool a childrens pool which also has attached a kids club and a smaller pool near Champions restaurant My only thought on these pools is, keep the pool near Champions as an adults pool and encourage young families to use the kids pool and area. We ate at all the eateries and the food and service was very good, the "Tai" restaurant is excellent. The beach across the road is fantastic though it does not have waves it offers a change from the pools.Although we rarely watched television it would be nice to have an extra English speaking channel. We would definitely return for a holiday. One other suggestion is that a shuttle bus to Patong similar to what is operated by Novotel Kamala would be an asset. All in all avery good place to stay the breakfast is very good and the staff there were absolutely fantastic.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear jungle1952 Many thanks for taking your time sharing your journey. I shared your feedback with the team- they were pleased to know that we achieve to deliver the holidays you deserved! Regarding the check-in process- I do apologize for all the rush and passed your valuable comment to our front office team for improvement. In term of English program channels and shuttle bus, we are taking your suggestions on board. Thank you once again for all of your suggestions. I hope that we will be able to see you back in the near future. If there is anything I can do to help planning your next visit, please contact me directly on fraser.ross@accor.com Tropical regards Fraser Fraser Ross General Manager

sokratis_kokonis 2016/02/29
« Our stay at this hotel »

What a great hotel. The family and I enjoyed our stay thoroughly and would definitely stay there again. The staff were amazing and a big call out to Faud (I think that was his name) and David for the extra level of service they provided to my family during our stay. Facilities, room and location was great. The only area of improvement I would say is the pool areas, one was closed nearly everyday which created some sunlounge shortages in the other pools. In saying that staff were accommodating in moving sub lounges for us and you could see the staff working on the pool issues immediately which ensured the cleanliness of the pool.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear sokratis_kokonis many thanks for the lovely words and the kind feedback Please accept my apologies for the pool situation - we had a major pump issue which stopped water circulating and while the pools were in safe condition we had to get the water cleared by using temporary pumps for 3 days . I am sorry this impacted the stay negatively. The comments re Faud and K.David have been passed on and they are delighted to know they made such a positive impact. We would be delighted to welcome you back and please let me know your plans on fraser.ross@accor.com - I'll be happy to help with any enquiry Tropical Regards Fraser Fraser Ross General Manager

Tripsdaley 2015/10/11
« A Great Resort »

My friends and I have just spent an enjoyable week at the Novotel Karon Beach Resort. The location of this resort is just right. We were away from the hustle and bustle of Phuket, but were only a five minute stroll from the shopping and restaurants in Karon, a beautiful beach just across the road and ten minutes by tuk tuk to Patong. I find it hard to find anything negative about my experience at the resort. The room was spacious, the facilities excellent, and the staff happy, helpful and easy to talk to. Fraser, the General Manager, was even happy to stop and discuss the state of play at the Rugby World Cup. The food at the various restaurants was fantastic and plentiful. Having three swimming pools also means that there is always a quiet, peaceful place to lie in sun and relax. We had a relaxing, enjoyable stay and will be happy to stay there again if venture into that part of the world again.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Tripsdaley Many thanks for taking your time sharing your lovely words. I’m glad to hear that you had a wonderful stay! I shared your review with the team – we are all delighted to have made a good impression and be able to be helpful for our guests. My team and I would love to see you come back this way again in the near future. Look forward to discussing with you again! If you have plans for your venture please notice me on fraser.ross@accor.com Cheers! Fraser Fraser Ross General Manager

DougHo 2015/09/23
« Great place for the whole family! »

The resort is really new and has all the recreational facilities for the whole family. My kids enjoy the children pool and the activities at the kids' club. Yes, finally a kids' club actually that really entertain kids with activities! The room is big and clean and the staffs are superbly friendly. Location wise, it may not be directly at the beach front, but the distance is not far (about 5-10 mins walk).

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear DougHo Thanks so much for the kids words. I have passed the comments on to the team especially the recreation guys who are all so proud to have made a great impact we'd love to see you back in the near future and please let me know your plans on fraser.ross@accor.com Cheers! Farser Fraser ross General Manager

drwhoospearing 2015/09/15
« Standard of service and property needs to improve »

Front desk unorganized. Property maintance poor, example pool bar chair broken and dangerous, shower tap handle falls off, loose timber with nails exposed on pool surround, pool edge stained and looks dirty, pool water very poor with very cloudy water. Service around pool basicly non existent.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear drwhoospearing Thank you for taking the time to share your thoughts. I have taken note for your feedback on the issues requiring attention and you will be pleased to know we have increased our preventative maintenance program to include more detailed review in the rooms and of course the issues around the pool are being rectified right now! Many thanks for highlighting this again and we appreciate the feedback for us to improve in these areas. I would be delighted if you gave us the opportunity to host you again in the future and if you are heading this way, please contact me directly on fraser.ross@accor.com Sincerely Fraser Fraser Ross General Manager

Philip S 2015/09/07
« 8 nights in august »

stayed in a family room with our 2 kids, superb room , the location is next to the pool and the restaurants , so very convenient.The pool is very good , plenty of space , the pool loungers are comfy, the kids loved their stay so it made it easier for us.I would certainly recommend this hotel , the staff were very pleasant and helpfull, we had a great time.

Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Philip S Thanks so much for the great review and taking yuo r time to share the experience . We are dedicated to ensuring a great stay for all our guests and we seem to have hit the mark with you! The team would love to see yuo and the family again - so please let me know when you plan to return on fraser.ross@accor.com Cheers! Fraser Fraser Ross General Manager

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