Hotel - Novotel Hua Hin Cha Am Beach Resort And Spa
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Novotel Hotel

Novotel Hua Hin Cha Am Beach Resort And Spa Hotel

854/2 Burirom Road Cha Am  Beachfront Petchaburi Hua Hin  Cha Am 
76120  HUA HIN
THAILAND

1,336 reviews
TripAdvisor Rating Based on 1,336 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Air Conditioning
  • HUA HIN
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Private beach
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker
    • Boules/petanque
    • Football
    • Jogging track
    • Table tennis
    • Volley ball facilities

Catering

  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Well designed for comfort the rooms feature all the usual amenities.All rooms have balcony with stunning Ocean view a desk LCD TV with international channels internet access charges apply fridge tea and coffee making facilities and safe.

  • 242 rooms
  • 242 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Hua Hin Cha Am Beach Resort And Spa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,336 reviews

chantaratsam 2017/05/12
« Friendly staff »

One of my favorite hotel. Very nice view, friendly staff.Great service and lovely room. Front desk and restaurant staff(breakfast) are very friendly.Swimming pool next to the beach we love it ! Thank you very much to make our trip was wonderful.

doogynose9 2017/04/25
« Novotel Hua Hin pro's & con's »

The hotel was great for the family, plenty to do for children, and friendly staff. The breakfast was good, and an excellent choice for everyone. We had a junior suite for 5 nights and the only problem we had was the air conditioning wasn't working properly, even though we reported it twice to the main desk. We were also scammed by the hotel tour desk; we reserved and paid premium price for a Toyota Camry as we have a 2 year old child and wanted a comfortable journey back to Bangkok,, yet we got a mini van; and again the air conditioning was not working. If I wanted a mini van, I could have booked one for a lot less than the price of a limo. I am very disappointed. I have sent a message, via customer service, to.the GM Alexander Eaton, but I am yet to get a reply. Its only been 4 days If the air conditioning in our room was working and we got the car we paid for, I would have been more generous with my rating. I speak as I find

sayam0ns 2017/04/11
« Novotel Hua Hin »

The place is awesome, all rooms face the sea and we can watch the sunrise early in the morning. The hotel has all facilities we needed for family. One thing that I would like the hotel to improve is the fitness. As there is nobody at the ftness late at night and it is somewhat scary a bit.

JohnF47 2017/04/09
« Ideal location, relaxing, outstanding service »

The hotel location - on the beach, adjacent to a small village about 20 minutes from Hua Hin - makes for a relaxing vacation. Hotel has several eating options - and more exist in the nearby village. The Premier Lounge, accessible by Premier Floor guests, is an excellent facility, and provides a small selection of food at breakfast and early evening. Room was clean, comfortable, and with a great view. Throughout my stay, the staff throughout the hotel were outstanding - friendly, responsive, and helpful. Special thanks to Nier in the Premier Lounge for great service.

AlexanderEaton, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear JohnF47, Thank you for choosing to stay with us at Novotel Hua Hin Cha Am Beach Resort & Spa and for your 5 Star Review! I certainly appreciate both the thought and consideration your put into writing about your experience. I was so pleased to read that you enjoyed your time with us, including the excellent facilities, comfortable and clean rooms with great views and the outstanding service. I will personally ensure I thank Khun Nier for doing such a fantastic job. We look forward to welcoming you back in the not too distant future. Regards, Alexander Eaton General Manager

Hans Joachim K 2017/01/10
« New Year »

Nice quiet place, good for relaxing and family with kids,,,free shuttle bus to Hua Hin few tym a day,, breakfast area and elevator can get crowded during peak tym,,pool relaxing space limited so people reserve space early morning and then mby show up in the afternoon, big minus point that there is no sign that prior reservation is prohibited,, swimming in ocean was OK but waves and current, so nothing for kids,,beach was OK not many vendor

AlexanderEaton, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Hans Joachim K, Thank you for choosing Novotel Hua Hin Cha Am Beach Resort & Spa as your holiday destination. I hope this message finds you well and that you have returned home feeling both relaxed and refreshed after your recent stay with us. I was pleased to read that you found your experience relaxing for your family and kids, however thank you for your feedback regarding our busy breakfast and shuttle bus times. Additionally, thank you for your feedback regarding no sign being present that does not allow prior sun lounge reservation. Please rest assured that we have recently added signage and are ensuring that the pool is a space that all guests can enjoy. Thank you for taking the time to share your recent experience with our readers on TripAdvisor. We look forward to welcoming you back in the not too distant future. Regards, Alexander Eaton

Lee N 2016/12/27
« Very average Novotel »

We have visited Cha Am on numerous occasions and chose the Novotel for the beach access. Compered with other Novotel hotels stayed in previously, most recently Kamala Beach in Phuket the service and overall experience does not compare. We believe the rooms that we were given cannot comfortably sleep 2 adults and 2 children as advertised, and then to be charged additional for a roll away bed to make sleeping arrangements more comfortable was not acceptable. However the customer service was excellent.

AlexanderEaton, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Lee N, Thank you for taking the time to share your recent experience with us on TripAdvisor. I was certainly disappointed when reading your headline, "Very average Novotel", however your feedback provides me with the opportunity to review any product or service related concerns with my team and improve upon them for the future. Please accept my sincerest apologies that you felt that the size of the room did not meet your expectations for your family of 2 adults and 2 children. At Novotel Hua Hin Cha Am Beach Resort & Spa, our goal is to be the resort of choice for all guests, including families. As such we are currently reviewing a project to convert some of our rooms inventory to be more functional for multiple guests. While I cannot turn back the clock and change your experience, I can certainly recognize that we did not deliver on our service promise to you as our guest. Should you wish to return in the future, please contact me directly at alexander.eaton@novotelhuahin.com and I will personally ensure that your future stay with us is memorable for all the right reasons. I look forward to hearing from you. Regards, Alexander Eaton

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