Hotel - Mercure Strasbourg Palais des Congres Hotel
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Mercure Hotel

Mercure Strasbourg Palais des Congres Hotel

20 Place de Bordeaux 
67000  STRASBOURG
FRANCE

715 reviews
TripAdvisor Rating Based on 715 reviews
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Select your dates 80.00 EUR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our rooms are equipped with individual air conditioning, minibar, satellite TV, pay-per-view movies, direct-line phone and voicemail, high-speed Internet and WIFI at an additional fee, trouser press, hairdryer, and tea and coffee making facilities.Our Privilege Room is designed for optimal comfort, including safe, iron and ironing board, bathrobe, espresso machine, and exclusive complimentary items

  • 174 rooms
  • 174 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Trouser press in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Strasbourg Palais des Congres Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 715 reviews

Graeme C 2016/11/07
« A good business hotel »

The Service staff were friendly, fast and efficient. The restaurant food was excellent with reasonable prices, as was the bar. My room was spacious and comfortable but the lighting (as in >75% of hotels) could have been better.The choice of TV programmes and quality of reception were bad for an international Hotel chain (Ibis + Ibis Budget in Switzerland are fantastic).

Christina F, Front Office Manager at Mercure Strasbourg Palais des Congres, responded to this review

Dear Guest, I am pleased to read that you enjoyed your stay in our hotel. Therefore, please accept all my apologies for the inconvenience caused with the television, we are working on the problem. I hope that you enjoyed your stay in Strasbourg and I am looking forward to welcoming you again. Sincerely yours,

PaulBristol_England 2015/06/28
« Excellent hotel - Definitely 4* »

This hotel is easily reached from the motorway network and for travel around Strasbourg the trams are a 2 minute walk away. Plenty of free on-site parking. Convenient for the city centre and European Institutions. We booked a "Privilege" room which was superb and met all the on line description, enormous(super king) bed, 2 large easy chairs for relaxing, coffee facilities. In short the room had everything we needed. Restaurant had a limited menu but the food was good and served by friendly multi-lingual staff. Breakfast was excellent and certainly enough to get you through the day. Reception staff were pleasant, efficient and helpful with making local reservations. For once this is a hotel that lives up to its 4 star rating and we would certainly use it again as a first choice in Strasbourg

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. The all staff and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again in Strasbourg. Sincerely yours,

stopover74 2015/01/20
« Comfortable quality hotel, slightly tired »

The hotel is nice, breakfast is rather good, but some furniture is a bit tired. Mercure took over the hotel but hardly did any renovation or adaptation. There's a small pool which I really liked. Location is good depending on where you want to go, but it's acceptably close to the centre.

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review

Dear Guest, Thank you to have shared your impression about your stay with us. I am pleased to read that you enjoyed your stay. We did already some renovations : 60% of the rooms have been renovated and that should continue this year. I look forward to welcoming you again. Kind regards,

TonyVera 2014/10/24
« Beautiful Strasbourg »

Very good 4 star hotel. Nice spacious rooms. Excellent breakfast and very nice bar. Near to city center and European institutions (parliament and Council of Europe and Court) I can recommend it for business and pleasure.

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review

Dear Guest, Thank you for your positive review about us on Tripadvisor. We were pleased to read that you had an excellent stay with us. The team and I are looking forward to welcoming you soon again to our hotel in the near future. Best Regards.

Trevor W 2014/08/02
« Great location with easy access to the city »

Great location' easy to get tram into the city. Good food and service we used both the resturants and bar for dinner, one minor issue was a noisy air conditioning unit but they changed my room, I would have liked the air conditioning to get colder. Nice place for a fair price.

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review

Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. I am pleased that we have met expectations. However I took note that you had a problem with the air conditioning and I do apology for this. We are looking forward to welcoming you again in Strasbourg. Sincerely yours,

Sarah C 2014/04/30
« Perfect for our needs »

Nice hotel with location right next to tram that was very easy to use and was a straight shot to city center. You can also buy 24hr passes right at the front desk. We traveled with dogs so this location was perfect as it was right next to several parks. Would stay again.

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again in Strasbourg. Sincerely yours, Christina FELIX Front Office Manager

Simon-2304 2013/09/06
« Good »

Room was good. Location was good - 100m or so to tram. Breakfast seemed quite expensive (didn't have as part of pre-paid package), but good value overall. Only real complaint was that the rooms were hot and the air con didn't seem to work.

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. However we took note of your remark regarding the air conditioning. Please accept all our apologies for the inconvenience caused. Next time, do not hesitate to contact reception; maybe we could have moved you to another room. We are looking forward to welcoming you again in Strasbourg. Sincerely yours, Christina FELIX Front Office Manager

sally346 2013/08/13
« Well located and comfortable hotel »

We stayed one night in a superior room. Generally very satisfied with t he level of comfort and service. Good breakfast. Slightly noisy air conditioning unit in our room but apart from that everything was fine.

Christina F, Responsable réception at Mercure Strasbourg Palais des Congres, responded to this review

Dear Madam, Dear Sir, Thank you for the time you have taken to share your experience of your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you again in Strasbourg. Sincerely yours, Christina FELIX Front Office Manager

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