Hotel - Hotel Mercure Paris 19 Philharmonie La Villette
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Mercure Hotel

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures 
75019 Paris
FRANCE

633 reviews
TripAdvisor Rating Based on 633 reviews
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Hotel Mercure Paris 19 Philharmonie La Villette

Mid-scale hotel for business trips or leisure

Opposite the Zénith de Paris concert hall and the Cité des Sciences, the Mercure Paris 19 Philharmonie boasts stylish, comfortable and spacious rooms. After an busy day of meetings or sightseeing with the family, come and relax in a cozy setting opposite the Parc de La Villette. Want to let off some steam? Talk to our teams to find out about our range of activities and outings in Paris.

Hotel extras
  • Advantage 1
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

In the heart of the neighborhood dedicated to music and culture, let yourself relax in our spacious Standard Rooms or offer yourself one of our Privilege Rooms that combines enhanced comfort and elegance with upscale fittings!

  • Privilege Room with 1 double bed
    Privilege Room with 1 double bed

    Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • Privilege Family Room with two double beds
    Privilege Family Room with two double beds

    Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • Privilege Suite with double bed
    Privilege Suite with double bed

    Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • Standard Room for 1 or 2 people
    Standard Room for 1 or 2 people

    Spacious room with king-size bed, equipped with pay-per-view TV, minibar, large bathtub, hairdryer, trouser press, magazines, safe and a team devoted to your wellbeing.

  • Standard Room with two single beds
    Standard Room with two single beds

    Spacious room with twin beds, equipped with pay-per-view TV, minibar, large bathtub, hairdryer, trouser press, magazines, safe and a team devoted to your wellbeing.

  • Standard Family Room for up to 4 people
    Standard Family Room for up to 4 people

    Spacious room with two double beds, equipped with pay-per-view TV, minibar, large bathtub, hairdryer, trouser press, magazines, safe and a team devoted to your wellbeing.

  • 182 rooms
  • 135 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

Hotel Mercure Paris 19 Philharmonie La Villette Meeting Room

Our meeting rooms


  • Number of meeting rooms: 18
  • Maximum size: 270 m2
  • Maximum capacity: 250
  • Maximum banquet capacity: 150

Our customer reviews for Hotel Mercure Paris 19 Philharmonie La Villette

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 633 reviews

sslee2310 2014/12/29
« reasonable price »

a little apart from center of Paris. Good access from outside of Paris. It is difficult to recommand this hotel. cause of alittle cold, air vantilation system did not work well. good price to stay one night, just sleep. this hotel can be considered. a part from center of Paris but, I can be good access to go to West coast.

Katia B, Responsable relations publiques at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Thanks for your opinion. We wish you a beautiful stay at Mercure

Mark B 2014/09/01
« Very unpleasnt experiance »

Booked a two night stay with my daughter. The hotel looks run down and in need of a major refit. Not what I was expecting from a 4 star rated hotel - would hardly rate it as 3 star. I thought we had booked with breakfast included so we gave our room number and was shown to a table. After getting a bowl of cerial and a glass of apple juice the waitress came back and said that we was not down as having breakfast and said that we would be charged 30 euros! We went to the recieption desk where we were told that my booking only included breakfast on the second night! I don't know how they worked that out? After much argument they reluctantly agreed drop the 30 euro charge as long as we didn't have breakfast the next morning. So the only food I had was a mouth full of cerial and half a glass of apple juice. The staff tried to make me feel that it was my fault and I should be paying them the extra 30 euros! This is not how I expect to be treated after the very high price I had paid for this room. We did not even get the Mercure City Pass that was promised with the booking - the staff claimed to know nothing about it. Very dissapointed and this incident spoiled our whole trip. I certainly will not chose to stay with Mercure again.

Katia B, Directeur général at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Costumer, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in one of the hotels of the Accor network. Yours sincerely, Katia BELMONTE - General Manager

Maciej F 2014/07/25
« massacre »

Hotel advertising photographs 20 years ago. The walls in the rooms are dirty, the equipment is destroyed, the doors in cabinets falling off. The rooms need urgent renovation. The elevators broke down several times during my stay. About six in the morning woke us up alarm sirens roar because of defects in the alarm system. At breakfast constantly missing plates and spoons. This is the worst hotel I've been to Paris.

Katia B, Directeur général at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for taking time to give your review and I am sorry that this incident does not reflect the quality of service we deliver every day. Please accept my apologize and I hope to have the possibility to show you in a future stay the exceptional nature of this situation. In fact, we renovate our rooms gradually to satisfy the greatest number of our customers. Hope to keep your confidence with Accor Hotels, Best regards, Katia BELMONTE - General Manager

Benjamin R 2014/06/22
« Pricey »

Very expensive given the location in Paris North, Breakfast is at 18 €, magnetic room keys do not work well. I was there for a conference and many attendees chose to spend the night at Timhotel Gare du Nord, for price reason and company's policy.

Katia B, Directeur général at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Benjamin, First of all, thank you for taking time to share your opinion following your stay at Mercure Paris La Villette. It is unfortunate that the price was not your expectation. The restaurant propose differents breakfasts formules from 8.50€ to 18.80€. Note that the Favorite Guest card can enjoy many advantages over Accor hotels (discount on your nights and so many other benefits). Do not hesitate to consult the Accor Favorite Guest page to discover the many benefits. http://businesstravel.accorhotels.com/hotel-cms/gb/offers/fiche-offer-410.shtml We thank you to have reported that your key doesn't work very well, please accept our apologize. The magnetic card could not work well if you leave it nearby a mobil phone (electromagnetic). However, we hope that you have spent a nice stay. We look forward to welcoming you soon in Mercure. Kindest Regards, Katia BELMONTE - Directeur Général

Shree M 2014/05/24
« Ordinary business like hotel »

Family of 4 (2 kids 10 and 6 years old). Room was big enough. Breakfast was OK. The only thing was that we had a 7:00 am train and needed breakfast at 5:30 am... even though we gave them 2 days notice, they could not arrange... in fact they did not even try to arrange breakfast. They asked us to go to the local store and get milk to store in our in-room refrigerator. So, we checked out that morning WITHOUT any breakfast. Not even a glass of warm milk for the kids. They forgot that they are in the SERVICE industry. How much would it have taken them to do a "brown paper bag per person" breakfast? A banana, 1 muffin, 1 croissant, and have microwave heated milk? They need to travel to other countries in Asia / India to understand what service means. Pathetic.

Katia B, Directeur général at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for taking time to give me this review and I am sorry that this incident does not reflect the quality of service we deliver every day. Please accept my apologizes and be assured that corrective measures have been made and I hope to have the possibility to show you in a future stay the exceptional nature of this situation. Kindest Regards, Katia BELMONTE - General Manager

Dudo2013 2013/10/21
« Good location »

This Hotel is located between CDG Airport and City Center. Metro Station (Porte de Pantin) is not far from Hotel, which can be connected directly Gare du Nord and Gare de l'est. The room has a nice view but it was too cold at night.

Katia B, Responsable relations clients at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Thank you for your comment. We hope to see you again soon.

1ChunkyMonk 2013/07/25
« 3 Hot days .... »

Having stayed at a number of Mercure's - I picked this hotel knowing they were generally a safe bet and decent quality - however this was one at the lower end of the Mercure scale. The room itself was small (but to be expected in Paris) however it was looking tired with paint chippings, windows not correctly closing and the air-con struggled against the summer heat. None of which were show-stoppers but I expect better from Mercure and for the price. There did seem to be some sort of upgrade / building work going whilst we were there and so it maybe getting better. Breakfast was OK - not great, not bad, just OK. Also be aware it's close to a hospital and so the sound of ambulances sirens on full tilt do interrupt through the night. It is very close to the metro though - and easy to get into town from there. Also ideal for any events at La Villette itself. Be aware parking is €25 per 24 hrs which very quickly adds up! Overall, I wouldn't really want to stay there again but it wasn't bad enough to make us pack and relocate.

Katia B, Responsable relations publiques at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Thank you very much for your comment. We are sorry that the heat was painful and we acknowledge having suffered from this very hot. I really hope that you will want to come in Mercury and if we can do something for you do not hesitate to contact us Best regards

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