Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 1,191 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

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Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,191 reviews

TripAdvisor Rating  4.5/5  3,665 reviews

Certificate of excellence 2023

Staycation

TripAdvisor rating 4.0/5

Alex T TripAdvisor review

Good hotel with warm ambience, also good nice swimming pool with warm water. Nice breakfast with good service. But not much choice in toys and goods at the kids club. Moreover there is a BCA atm at the hotel that help us a lot. Strategic location, near restaurant and theme park

Dear Mr. Alex, Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

Best service

Customer review rating 4.0/5

Lini D. Families - Confirmed reviews ALL

Best choice to stay for family vacation in Bandung. For sure will come back again and again to stay here. Already third times and the services always satisfied. Thank you.

Dear Mr. Ricky C., Welcome back. Thank you for your great review. Happy to read that we always made you feel like home during your stay with us. Thank you for your trust in us and we hope your next visit to our hotel is just around the corner! Yours sincerely, Engkun Kurnia General Manager

Nice place

Customer review rating 4.0/5

Dede Families - Confirmed reviews ALL

Thank you for being a friendly hotel for our family

Dear Ms/Mrs. Dede Agustina N., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Great place to Stay

TripAdvisor rating 5.0/5

Inspiration446190 Business - TripAdvisor review

Very Nice hotel, great facilities. room was clean & spacious, friendly staff. warm & cozy pool. Initially I planned to stay 4 days here, extended my stay in the same hotel for another 10 days after meeting Mr. YOGI in the restaurant area. Very helpful guy in-term of suggesting food options etc. rest all staff are also very welcoming and friendly. Suggestion to hotel : it would be good if you can mention the ingredient of food kept in restaurant(like chicken,beef, fish etc) in English.

Dear guest, Thank you for sharing your glowing review on this site. I am so glad to hear that your stay was so wonderful and nothing was missing for a perfect stay in Bandung. Please be assured that I will pass your so kind words about service to Mr. Yogi and I will share your comments with all staff, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and recommending our hotel to other travelers. Hope it will not be too long before we get a chance to welcoming you back to our hotel. Yours Sincerely, Engkun Kurnia General Manager

Good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The room is quite spacious with lagoon access. It is clean and comfortable. The price is also make sense. It has good view and good weather since it is located in near lembang area. One minus thing is only the taste of the foods, but i will definitely will be back to this hotel.

Dear Ms/Mrs. L., Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 193 reviews 8.4/10 Location
  • 705 reviews 8.3/10 Room
  • 704 reviews 9.3/10 Service
  • 13 reviews 7.6/10 WiFi
  • 598 reviews 8.8/10 Food
  • 375 reviews 8.6/10 Amenities
  • 363 reviews 7.8/10 Cleanliness
  • 333 reviews 8.5/10 Breakfast

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