Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 1,150 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

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Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,150 reviews

TripAdvisor Rating  4.5/5  3,690 reviews

Certificate of excellence 2023

Happy Kids, Happy Parents

Customer review rating 4.0/5

Tri H. Families - Confirmed reviews ALL

The warm pool was amazing. Although we have difficulty to get towel when stay in lagoon room, we think you should provide swimming towel for the guest that stay in lagoon room. The little details such as carpets in the room give an additional comfort, so that when children came from the pool they not soaked the room, the best. The breakfast is okay, you have a delicious bread. Sadly, I can’t find local food or Bandung’s food. Overall, the service and the ambiance was great, please consider about towel for lagoon room and local food in breakfast.

Dear Mr. Tri H., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Good stay

Customer review rating 5.0/5

Didin S. Families - Confirmed reviews ALL

We second time stay in grand Mercure, Bandung. Everything is above ground expectations. Room, food, internet n especially swimming pool that my kids are loving at, since they had warm swimming pool.

Dear Mr. Didin S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Nice hotel

Customer review rating 4.5/5

Imanuel B. S. Families - Confirmed reviews ALL

Nice room, nice hospitality

Dear Mr. Imanuel Benny S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Warm water pool

Customer review rating 3.5/5

Buharı Families - Confirmed reviews ALL

I love the pool but not the food was not tasty

Dear Mr. Buhari S., Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

Nice hospitality

Customer review rating 4.0/5

Sandy Friends - Confirmed reviews ALL

Great FO and super helpful with our need.

Dear Mr. Prajitno Sandy S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 183 reviews 8.3/10 Location
  • 682 reviews 8.3/10 Room
  • 689 reviews 9.4/10 Service
  • 13 reviews 6.5/10 WiFi
  • 599 reviews 8.7/10 Food
  • 367 reviews 8.6/10 Amenities
  • 354 reviews 7.9/10 Cleanliness
  • 325 reviews 8.3/10 Breakfast

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