Mercure Melbourne Albert Park 4 stars

Customer review rating (ALL Rating) 3.8/5 2,259 reviews

Mercure Melbourne Albert Park - Image 1
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Description

Hotel extras

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Our accommodation(s)

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Hotel location

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINDOWS RESTAURANT

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  2,259 reviews

TripAdvisor Rating  3.5/5  909 reviews

outdated room

Customer review rating 3.5/5

J. J. Couples - Confirmed reviews ALL

arrived to our room and the room was dark with no lights on and cold as the heater was t on which was very disappointing and the room was outdated especially the bathroom 😢😢😢

Noise from adjacent rooms, pool not open

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

We regularly travel several hours from a rural area to enjoy a weekend in the city. Our first choice has been the Mercure near Albert Park hotel due to the amenities, value for money and proximity to shopping and entertainment. We have stayed at this hotel regularly for the past 4 years. The meals in the hotel are also preferred for convenience. Our last stay was quite disappointing. The pool being closed was beyond anyone's control however it is one of the main reasons for our stay as the pool temperature, spa and sauna are well utilised during our stay. The noise from the two adjoining rooms was beyond ridiculous as the noise was consistent to well past 2:30 am. Our concerns were noted to staff at check out and met with a noted indifference. So a return customer for over 4 years will be now be looking elsewhere as there are a number of other hotels on offer.

Good and comfortable

Customer review rating 4.0/5

Nivzer D. Families - Confirmed reviews ALL

Comfortable and good stay. Room was fine . Breakfast was good . Most staff were good too. Check in staff great ,check out good too

Good value for money

Customer review rating 4.0/5

Katrina Families - Confirmed reviews ALL

The rooms are big and spacious. Beds are comfy too. The rooms are a little outdated but it isnt too bad for it's price. It's worth your money considering they have all the amenities such as heated indoor pool, gym, sauna, cafe, small kids' play area. We stayed in Mercure tower 1 and the package that we got even has free parking and breakfast buffet for 1 adults. Kids eat free so it is really worth it.

Extremely disappointed in our stay.

Customer review rating 0.5/5

Maria Couples - Confirmed reviews ALL

Really disappointed in our stay due to the following reasons: Dirty windows Uncomfortable bed - moved to another room and had the same issue Looked out onto graffiti wall (after paying for Albert Park Lake) Zero cleaning of room for 2 days

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Other web-users rate our hotel

  • 727 reviews 8.1/10 Location
  • 1,720 reviews 5.2/10 Room
  • 1,293 reviews 7.1/10 Service
  • 50 reviews 3.7/10 WiFi
  • 775 reviews 5.2/10 Comfort
  • 706 reviews 4.3/10 Cleanliness
  • 395 reviews 7.6/10 Breakfast
  • 381 reviews 5.6/10 Value

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