Hotel address26 Southgate Avenue
How to reach the hotelGPS :S 37° 49' 13.43'' E 144° 58' 1.52''
Contact the hotel
- Tel. (+61)3/96936000
- Fax. (+61)3/96936099
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Quay West Suites Melbourne - hotel reviews in Melbourne
Hotel code: 8804
Accorhotels.com customer reviews in partnership with TripAdvisor
"Well appointed, large rooms and good value for money"
12th September 2013, MyGalMojito, Melbourne, Australia
My partner and I stayed in a one bedroom deluxe suite on a Saturday night. We were going to see the ballet at the Arts Centre. The hotel was in the perfect location, right next door and on Southbank with all of its lovely bars and restaurants. The room was surprisingly large and very good value. The staff were wonderful and the valet parking was a standout in particular. We could leave our car until 6pm on Sunday, giving us plenty of time to do a little bit of shopping and have lunch in Melbourne before we left. The only downside was room service. Our breakfast order was missing jam and butter with the croissants, which were offered on the menu. However this was rectified eventually. Overall a very good stay and really let us enjoy a night out at the Arts Centre.View management response »
Management responseWe appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It is nice to know that we provided the appropriate level of service throughout your stay; your comments will be shared with our team.I am sorry that we missed the butter and jam for your croissants, however I am pleased we resolved the matter for you.We look forward to welcoming you back to Quay West Suites Melbourne
"Excellent location and facilities"
3rd September 2013, JoeyB8, Tauranga, New Zealand
A warm welcome on arrival in a fantastic central city location. Spacious room and great views back over the river towards Flinders station and Melbourne City. Would definitely stay again when next in Melbourne.View management response »
Management responseThank you for taking the time to write such a lovely review of your recent stay.It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back in the near future.
2nd September 2013, monet2013, Adelaide, Australia
We booked a suite and on arrival were upgraded to a one bedroom apartment. Everyone was friendly and very helpful. Hotel is in easy walking distance to the Arts Entertainment shopping and transport.Apartment was well furnished and kitchen had everything you needed.The bed was a bit soft for our liking.View management response »
Management responseI appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future and trust you enjoyed the Monet exibition.
"Sunday Night Stay"
29th August 2013, 83MOLLY, Mt Martha, Australia
Over night stay to attend a concert with my two daughter's, Friendly staff, Great location, easy walk to Rod Laver, Up graded to a lovely 1BR River View/City Apartment, Value for money, Would definately stay again.View management response »
Management responseThank you for taking the time to write such a lovely review of your recent stay.It is wonderful to know that we met your expectations across many levels and that you enjoyed the upgrade to the Ciyy River Suite.. We thank you for your support of our hotel and look forward to welcoming you back in the near future.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.