Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.8/5 3,256 reviews

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Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

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Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,256 reviews

TripAdvisor Rating  4.0/5  2,482 reviews

Very disappointed with Pullman Brisbane

Customer review rating 0.5/5

Ruian Business - Confirmed reviews ALL

I have stayed in Pullman in different countries and cities with pleasant experiences, but this time I was really disappointed with Pullman Brisbane. The facilities are outdated and the fan on the bathroom doesn't work. It seems having had repairs as the plaster hasn't been done properly. The worst thing happened in the mid of the night. I was awaken by the noise outside of the room 1am, and had to get up to get the towels to seal the gap of the room to minimise the noise. Then the phone rang in my room, I was surprised as it was 1pm in the morning. The lady on the phone said they had to access the door from my room to the adjacent room as the guest in that room had issues with their keys and couldn't get into the room. A staff then came and opened the door from my room to the adjacent room but forgot to lock the doors again, which made me really uncomfortable knowing that a stranger could access my room at any time. No apologies from either the staff or the guest for disturbing my sleep. When I asked the staff to pass the message onto the guest to keep the noise down, he was annoyed and said "they will be quiet once they get into the room". Rude and cold, which is not a standard approach for Pullman. As I have insomnia issue, I couldn't get back to sleep after the incident and spent the worst night on the bed awake. I had a presentation on the following day, despite it went well, but I should have done better if I have had a good night sleep. On the following morning, the same staff didn't say anything and didn't offer an apology for the incident when i checked out. overall the experience at Pullman Brisbane was disappointing.

Extremely Disappointed

Customer review rating 0.5/5

Ben Business - Confirmed reviews ALL

As a 5 star hotel, you didn't provide too brush, tooth paste, complimentary water, in room coffee machine etc. This is absolutely unacceptable.

Great service

Customer review rating 4.5/5

Tania P. Families - Confirmed reviews ALL

Great service from staff. Absolutely beautiful place the stay. The pool is super cool. Delicious high tea. The buffet breakfast was not to pop ur taste however

over rated

Customer review rating 1.0/5

Lara Business - Confirmed reviews ALL

The light in my room wasn't working, I informed 3 different people and it still wasn't fixed when I left. The floor had glitter on it, the bathroom sink didn't look clean. The table light didn't work as the bulb was loose so once I tighten it it worked. Check in experience was much longer than several other hotels I've stay at.

Great location

Customer review rating 4.0/5

Pete W. Families - Confirmed reviews ALL

Great location, close to all points of interest and sports, easy to find, parking available, friendly staff. Room & facilities we'll present and clean.

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Other web-users rate our hotel

  • 802 reviews 8.9/10 Location
  • 1,834 reviews 4.9/10 Room
  • 1,566 reviews 6.4/10 Service
  • 71 reviews 4.3/10 WiFi
  • 759 reviews 4.9/10 Comfort
  • 568 reviews 4.2/10 Cleanliness
  • 393 reviews 3.9/10 Amenities
  • 357 reviews 5.3/10 Value

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