Hotel - The Sebel Quay West Brisbane
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The Sebel Hotel

The Sebel Quay West Brisbane

132 Alice Street 
4000  BRISBANE
AUSTRALIA

538 reviews
TripAdvisor Rating Based on 538 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • BRISBANE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:00
    • Opening hours : Week-end 06:00 - 22:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Combining the freedom and convenience of apartment living with all the comforts of staying in a hotel, The Sebel Quay West Brisbane is the ideal option for visitors looking for accommodation in Brisbane. Having been recently refurbished, apartmentsare luxuriously appointed and elegant, featuring everything for a relaxing stay. Each apartment has a full kitchen, laundry facilities, an open-plan living and dining space, a separate bedroom area, a modern bathroom and a spacious furnished balcony.

  • 41 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for The Sebel Quay West Brisbane

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 538 reviews

John W 2016/07/07
« Not up to the usual standard. »

We have stayed here several times and always been impressed. The staff were, as usual, polite and attentive and the food from room service and the restaurant were very good. However this was all let down by poor equipment in the rooms and a very patchy wi-fi. service.

QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear John W, We very much appreciate you taking the time to review Quay West Brisbane. We apologise for the issues with poor equipment & patchy internet that you experienced during your stay. We are definately following up with our internet provider and our maintenance team so we have closure to these issues. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong

RaroG5 2015/10/29
« Always a Pleasure »

I have stayed at the Quay West Suites ion Brisbane on many occasions over the years and it remains one of my favorite places to stay when on Business in Brisbane. Great location, service and atmosphere!! Ill be back again!

QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear RaroG5, Thank you for taking the time to review Quay West Brisbane and we are glad to hear that it is one of your favourite places to stay in Brisbane. We look forward to welcoming you back again soon. Kind regards Kayte Staraj

Amandaj81 2015/10/21
« BEST IN BRISBANE »

Quay West Suites is by far, my favourite Brisbane Hotel, sure there are cheaper options, but I doubt there are better. The rooms are spacious, with a full kitchen and separate bathroom and TV's in both the bedroom and lounge room. The balcony is large and overlooks either the River and Botanical Gardens or just the Botanical Gardens from the lower rooms. There is a fully stocked mini bar and 24 hour room service with a good menu. The pool area is lovely with a gym and spa. The hotel is walking distance to all city locations, but you don't feel like you are in the middle of the city, which is why I love this hotel so much. This was our second stay and we didn't want to go home, so we stayed an extra night.

QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Hi Amandaj81, Thank you for the accolades and we are delighted to be rated as your favourite hotel in Brisbane; your feedback is a great reflection of Quay West and all it has to offer. We look forward to welcoming you back again in the near future. Kind regards Kayte Staraj

bob4884f 2015/09/21
« A great stay at the Quay »

This was my first stay at Quay West Suites - very impressed. I booked in after a great experience at a conference at the Hotel. The service was great, the suite far exceeded my expectations, and at a price similar to a standard hotel room at the place I usually stay. I enjoyed 2 breakfasts and a wonderful evening meal.

QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear bob4884f, Thank you for taking the time to review Quay West Brisbane. We are happy to hear that you were so impressed with your first stay with us and look forward to welcoming you back for many more in the future. Kind regards Kayte Staraj General Manager

Lillian2010 2015/09/16
« Lovely Hotel »

Quay West suites are beautifully appointed. The Balcony is a good size with great views of the botanical gardens and fountain. Staff are very friendly and helpful. Pool area looks great but didn't have time to try it out.

QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Lillian2010, We are thrilled that you enjoyed stay at Quay West Brisbane and we hope to welcome you back again in the near future. Kind regards Kayte Staraj

ic_jennings 2015/09/13
« Brisbane Sept »

The staff at all three shifts during my stay were excellent. They were friendly, efficient, knowledgeable and remembered by name. The apartment was located very well. The aspect of the room was delightful. Only area for improvement is the bathroom silicone sealant is starting to show mould.

QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Hi ic_jennings Thank you for recognising the efforts of all the staff here at Quay West. This type of feedback encourages us all to continually strive to provide a special experience for each and every guest. Also thank you for advising us of the problem in you bathroom. Rest assured housekeeping has been made aware, and thanks to your feedback we can immediately rectify this issue. We look forward to welcoming you back again in the near future. Kind regards Kayte Staraj

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